Sheraton Grand Macao

Hotels
The Londoner Macao,Estrada do Istmo. s/n, Cotai, Macau
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About Accommodation

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Sheraton Grand Macao is located in area / city Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator

What Guests Say About Their Stay

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Kids Friendly (1)
Great Ambiance (1)
Clean Room (1)
Complete Facilities (1)
9.7
/ 10
Ahmad F. N.
The hotel room is spacious. Very family friendly. They also gave us bed guard for our children. Good service!

Location Info

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The Londoner Macao,Estrada do Istmo. s/n, Cotai, Macau

9.3

Strategic Location
Lobby Sheraton Grand Macao
Lobby 2 Sheraton Grand Macao

Discover More About Sheraton Grand Macao

Location


Sheraton Grand Macao is located in area / city Cotai.

The hotel is located only 5.87 km away from Macau Ferry Terminal.

There are plenty of tourist attractions nearby, such as New Yuan Ming Palace within 10.85 km, and Our Lady of Penha within 5.47 km.

About Sheraton Grand Macao

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Grand Macao exclusively for you.

Sheraton Grand Macao is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sheraton Grand Macao.

All Facilities

Bar, Cafe and Lounge Sheraton Grand Macao
Bar, Cafe and Lounge
Swimming Pool Sheraton Grand Macao
Swimming Pool
Entertainment Facility Sheraton Grand Macao
Entertainment Facility
Fitness Center Sheraton Grand Macao
Fitness Center
Functional Hall Sheraton Grand Macao
Functional Hall

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool cabanas (surcharge)
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Swimming pool
  • Smoking area
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Public Facilities

  • OTHER
  • Elevator
  • Restaurant
  • Safety deposit box

Accessibilty

  • In-room accessibility
  • Roll-in shower
  • Accessible bathroom

Food and Drinks

  • Poolside bar
  • Breakfast

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MOP 198 for adults and MOP 108 for children
  • Self parking fee: MOP 300.00 per day
  • Rollaway bed fee: MOP 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
  • Guests age 13 and older will be considered adults.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Sheraton Grand Macao?
There are top facilites at Sheraton Grand Macao such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Grand Macao?
The standard check-in time at Sheraton Grand Macao is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Sheraton Grand Macao provide breakfast?
Yes, Sheraton Grand Macao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 384 verified guests reviews
9.0
Impressive
Fantastic
222
Very Good
130
Satisfying
12
Average
20
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

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kids friendly (1)
great ambiance (1)
clean room (1)
complete facilities (1)
spacious room (2)
great view (2)
great location (5)
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Language
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Show Reviews with Photos
Josua M.
This is a private profile
Holiday
10
/ 10
16 Apr 2023
Awesome design, good service, kind people
Review photo of Sheraton Grand Macao from Josua M. C.
Review photo of Sheraton Grand Macao 2 from Josua M. C.
Review photo of Sheraton Grand Macao 3 from Josua M. C.

2 liked this review

Ann K. S.
Holiday
8.5
/ 10
31 Dec 2023
Best place to stay in Macau. Best for couple and family stay. All attraction is walking distance
Review photo of Sheraton Grand Macao from Ann K. S.

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le
lim e.
Holiday
8.5
/ 10
09 Apr 2023
Review photo of Sheraton Grand Macao from Eric L.

2 liked this review

Anonymous
This is a guest profile.
10
/ 10
02 Apr 2024
Thank you very good 👍 nice place recomended.

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JJ
Johan J.
9.7
/ 10
27 Feb 2024
This hotel is Perfect for short stay or long stay. The hotel is comfortable. The downstair have a shopping mall.

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LY
Lihwei Y.
Holiday
9.7
/ 10
01 Jan 2024
Very Spacious and clean room.

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EK
Efi K.
6
/ 10
17 Jun 2023
I waited for check-in from 14.30 to 19.00 at night and then I entered the room, so many people were checking in at this hotel.
Translated by Google Icon

1 liked this review

อป
อาคิรา ป.
Holiday
9.7
/ 10
26 Feb 2024
บอกเลยว่าเป็นโรงแรมที่ราคาถูกและดีมากโรงแรมสะอาดใหญ่กว้างน่าพักดูหรูมาก พนักงานบริการดีแต่ต่อแถวเช็คอินนานนิดนึง คนก็เยอะมากมากแต่โดยรวมแล้วและดีมากๆ

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L
Lilies
Holiday
9.7
/ 10
08 Jan 2024
Lokasi sangat bagus, Pemandangan dari kamar juga sangat indah, kamar cukup Luas.

1 liked this review

HW
Hesti W.
Holiday
8.5
/ 10
14 Jun 2023
Pelayanan hotelnya bagus. Saya mendapatkan kue ulang tahun dan mendapatkan tambahan extrabed dan extra handuk tanpa biaya tambahan. Ketika petugas hotel mengetahui kami sekamar ber 4. Akan tetapi saya tidak tahu salahnya dimana, saya memesan kamar untuk 4 orang termasuk sarapannya juga, akan tetapi hanya mendapatkan kamar untuk berdua dan sarapannya pun hanya untuk 2 orang, padahal semestinya 4 orang sesuai bukti dari aplikasi. Bukti dari aplikasi sudah saya tunjukan ke petugas hotel. Akhirnya kami harus bayar sarapan lagi buat 2 orang yang harganya setelah pajak menjadi 546 RMB yang setara dengan satu jutaan rupiah. Saya kecewa ternyata bukti di aplikasi tidak sama dengan kenyataan di hotel. Padahal selama ini aplikasi tidak pernah mengecewakan saya. Baru kali ini. Semoga saya mendapatkan penjelasan. Untuk yang memesan hotel, harap dibaca syarat dan kondisi yang berlaku.
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Lobby 4 Sheraton Grand Macao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.