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Loa Tolú by Bernalo Hotels
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Loa Tolú by Bernalo Hotels
Hotels
7.4
/10
Pleasant
47 reviews
What Guests Say About Their Stay
Robinson
10.0
/ 10
La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
In the Area
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KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Santiago de Tolú, Departamento de Sucre, Colombia, 076010
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Loa Tolú by Bernalo Hotels
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What's around Loa Tolú by Bernalo Hotels
KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Santiago de Tolú, Departamento de Sucre, Colombia, 076010
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Discover More About Loa Tolú by Bernalo Hotels
Location
Staying at Loa Tolú by Bernalo Hotels is a good choice when you are visiting Santiago de Tolú.
About Loa Tolú by Bernalo Hotels
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Loa Tolú by Bernalo Hotels exclusively for you.
With all facilities offered, Loa Tolú by Bernalo Hotels is the right place to stay.
All facilities in Loa Tolú by Bernalo Hotels
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Tours
- Concierge
Things to Do
- Waterpark
- Outdoor pool
- Picnic area
- Garden
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Breakfast
- Bar
General
- Parking
- Terrace
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Loa Tolú by Bernalo Hotels
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: COP 50000 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 12:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 23:30 - Before 12:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Loa Tolú by Bernalo Hotels | 84 |
Number of floors in Loa Tolú by Bernalo Hotels | 3 |
Another facilities in Loa Tolú by Bernalo Hotels | Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Concierge |
Frequently asked question in Loa Tolú by Bernalo Hotels
What are available facilities at Loa Tolú by Bernalo Hotels?
There are top facilites at Loa Tolú by Bernalo Hotels such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Loa Tolú by Bernalo Hotels?
The standard check-in time at Loa Tolú by Bernalo Hotels is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:30
Does Loa Tolú by Bernalo Hotels provide breakfast?
Yes, Loa Tolú by Bernalo Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Loa Tolú by Bernalo Hotels?
Loa Tolú by Bernalo Hotels is a 3.5-star hotel.
How many floors does Loa Tolú by Bernalo Hotels have?
Loa Tolú by Bernalo Hotels has 3 floors.
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More Reviews from Other Guests in Loa Tolú by Bernalo Hotels
Other sources (47)
7.4
Pleasant
From 47 reviews
Cleanliness
7.4
Room Comfort
7.4
Service and Facilites
7.8
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Traveler Reviews Loa Tolú by Bernalo Hotels
Number of reviews per page
20
40
Top reviews
Raymond
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not.
Didier
Friends and Family
8.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions.
Pedro
Leisure Family
6.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍
Adrian
8.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Good, to walk. The food at the Restaurant was great.
JOSE
Leisure with Friends
4.0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
not hot water
not toilet seat
not head shower
hole in ceiling shower
Norberto
Leisure with Partner
4.0
/10
Reviewed 182 week(s) ago
Expedia Group verified review
Extremely disappointed.
Hotel Loa , was lacking essential must have.
- No save Box
- No hot water
- no bathroom vent fan, sewer Smell
- no shower head
- no night table/ no night light, no closet,
- poor Wi-Fi
- Located in a rough perilous neighborhood
adriana
Leisure Family
4.0
/10
Reviewed 183 week(s) ago
Expedia Group verified review
the hotel rooms do not have a bedside table and a lamp near the bed, no closet, no safe box, no hot water, showers without a showerhead, poor wi-fi impossible to work from the hotel. the toilets have an unpleasant smell of plumbing and no odor extractor. It is difficult to get there because they do not have access to the main road and the unpleasant neighborhood, you can only go out by car. We were forced to leave a day earlier than planned. We were three couples in three double rooms from February 20 to 24.
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Adrean
6.0
/10
Reviewed 195 week(s) ago
Hotels.com verified review
Our stay was challenging. There is no internet connectivity, the hotel is also very noisy there’s music everywhere not relaxing at all more of a party hotel. The sheets in the rooms were full of stains with no hot water. The beach was full of multiple speakers at full blast as well as in the hotel.
Astrid
Leisure Family
10.0
/10
Reviewed 209 week(s) ago
Expedia Group verified review
Nice hotel.
Edward
4.0
/10
Reviewed 212 week(s) ago
Hotels.com verified review
This hotel is still under construction. It is not that well designed. They have used reasonable quality building materials and fixtures and fittings but the quality of workmanship is poor. The food is mediocre at best. Service isn't great. My room lacked a shower and just had a tube sticking out of ceiling. For the premium charged over nearby hotels this hotel is not worth it.
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Verified traveler
4.0
/10
Reviewed 278 week(s) ago
Expedia Group verified review
The “jacuzzi” in the balcony was just with cold water and it was super super dirty, there were chunks of black stuff coming out of the pipes, food wasn’t good and when I talk to the manager to get my money back he refused to help me out the next day, even though there was nobody who could help me out the same night I got there.
Jason
Leisure with Partner
10.0
/10
Reviewed 287 week(s) ago
Expedia Group verified review
Really nice ocean view and pool. Great staff. nice ocean view.
Joe
Leisure with Partner
8.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
The pool is beautifull and right in front is one of the nicest beaches of our Columbian visit. Beach is private, nice sand with no rocks. A special thanks to great english speaking staff member, Junior Gonzilez who helped with excursions, travel arrangments and general help. I wish there were more like him in Columbia!
Angela
2.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
THE WORST HOTEL EVER , starting from the receptionist named liliana with her huge attitude and bad service, the hotel shows fake propaganda and it’s expensive for considering for the lack of amenities , not even soap in the bathroom sink , not even phone to comunícate to receptionist, not WiFi , so all the payments has to be in cash what is so bad and most when you are foreign not resident in Colombia , the food was bad all my family got sick with the lunch served which was so limited they don’t provide options for food only what they have so there’s no choices . My husband , my sister , niece got intoxicated with a soup served in there . So disgusting this place . Service was poor , and definetely WONT EVER RECOMMEND THIS PLACE .
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pedro
4.0
/10
Reviewed 375 week(s) ago
Hotels.com verified review
Bad customer service
Nora
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Me hospedé en este hotel pagando $860.000 por noche, esperando una experiencia cómoda, limpia y segura. Lamentablemente, fue todo lo contrario.
Las escaleras para subir al tercer piso son peligrosas, con un escalón totalmente partido y una baranda inestable. El ascensor no tiene señalización de estar fuera de servicio, y estuve a punto de quedarme atrapada dentro. La habitación tenía un grillo muerto en el sanitario, la ducha no tiene regadera (solo un tubo mal terminado) y la luz del baño no funcionaba.
Aunque el jabón era nuevo, no había dónde colocarlo, no hay estantes ni repisas, y las puertas del baño están desajustadas. La grifería lucía sucia y deteriorada. Me sentí estafada por el costo pagado y decepcionada por el descuido general.
Este tipo de experiencias perjudican no solo al turista nacional, sino también la imagen de Colombia frente a visitantes internacionales. No lo recomiendo
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Santiago
Friends and Family
2.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
El hotel está muy descuidado, huecos en los techos de los baños por donde entran muchos mosquitos, pedimos cambio de habitación y nos dieron una en peor estado, sin tapas en los sanitarios. En general las habitaciones tienen mal estado, además de ser extremadamente pequeñas, con closets ni espacio para abrir la maleta y sin caja fuerte. El personal de la recepción tiene muy mala actitud. La alimentación es muy básica, con pocas opciones y limitan mucho la cantidad de alimentos en el buffet, que en realidad no es un buffet libre, te sirven en porciones muy medidas.
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Jesus David
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Muy lindas instalaciones, atención y precios
Jimmy
2.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho
Robinson
10.0
/10
Reviewed 83 week(s) ago
Hotels.com verified review
La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada.
Number of reviews per page
20
40
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