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Colombia (20,221 Hotels)
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Bolívar Department (2,529 Hotels)
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Cartagena (2,433 Hotels)
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Masaya Collection La Passion
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Masaya Collection La Passion
Hotels
8.8
/10
Very Good
177 reviews
What Guests Say About Their Stay
Melody
10.0
/ 10
Went for wedding with my family of 4 (2 adults and a 17yr and 18yr)
ROOM: 11 is located on the second floor (no elevators) the room was so spacious it was prefect two separate rooms/bathrooms and even a small table. One thing is that the bed was KINDA OF hard and the sheets where thin and not big enough for two maybe if they would update to some luxury puffy comforter vs quilt would have made a big differents or even a pillow top. NO MINI refrigerator which sucked since we has no ice and now now where to store our drinks (ice was located 3 floors up which it was 68steps)
. The A/C was really cold which we loved.
Front desk all were amazing 👏 especially Yetiva best communication before the trip I was able to ask her so many questions about transportation and restaurants, via WHATSAPP.
***THIS HOTEL IS NOT FOR PPL WITH MOBILITY ISSUES***
Luis
10.0
/ 10
Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing
Freddy
10.0
/ 10
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
In the Area
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Calle Estanco del Tabaco 35-81, Centro, Cartagena, Departamento de Bolívar, Colombia, 130001
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Masaya Collection La Passion
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What's around Masaya Collection La Passion
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Calle Estanco del Tabaco 35-81, Centro, Cartagena, Departamento de Bolívar, Colombia, 130001
Discover More About Masaya Collection La Passion
Location
Staying at Masaya Collection La Passion is a good choice when you are visiting Cartagena.
About Masaya Collection La Passion
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Masaya Collection La Passion exclusively for you.
With all facilities offered, Masaya Collection La Passion is the right place to stay.
All facilities in Masaya Collection La Passion
Others
Hotel Services
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Laundry service
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Outdoor pool
- Spa
Transportation
- Beach shuttle (surcharge)
Connectivity
- Free WiFi
General
- Terrace
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Masaya Collection La Passion
Important Note
- Airport shuttle fee: COP 50000 per vehicle
- Airport shuttle fee per child: COP 50000
- Pet fee: COP 60000 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: COP 100000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Masaya Collection La Passion | 9 |
Number of floors in Masaya Collection La Passion | 3 |
Another facilities in Masaya Collection La Passion | Tours, Luggage storage, Express check-out, Porter, Multilingual staff |
Frequently asked question in Masaya Collection La Passion
What are available facilities at Masaya Collection La Passion?
There are top facilites at Masaya Collection La Passion such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Masaya Collection La Passion?
The standard check-in time at Masaya Collection La Passion is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Masaya Collection La Passion provide breakfast?
Yes, Masaya Collection La Passion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Masaya Collection La Passion
Other sources (177)
8.8
Very Good
From 177 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
8.0
Service and Facilites
9.4
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Traveler Reviews Masaya Collection La Passion
Number of reviews per page
20
40
Top reviews
Melody
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Went for wedding with my family of 4 (2 adults and a 17yr and 18yr)
ROOM: 11 is located on the second floor (no elevators) the room was so spacious it was prefect two separate rooms/bathrooms and even a small table. One thing is that the bed was KINDA OF hard and the sheets where thin and not big enough for two maybe if they would update to some luxury puffy comforter vs quilt would have made a big differents or even a pillow top. NO MINI refrigerator which sucked since we has no ice and now now where to store our drinks (ice was located 3 floors up which it was 68steps)
. The A/C was really cold which we loved.
Front desk all were amazing 👏 especially Yetiva best communication before the trip I was able to ask her so many questions about transportation and restaurants, via WHATSAPP.
***THIS HOTEL IS NOT FOR PPL WITH MOBILITY ISSUES***
Read More
Luis
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing
Freddy
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.
Ahmed
Leisure with Friends
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Location is great you can pretty much walk around everywhere the wall city and Alcenter area
Yesica
Leisure
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!
Bradford
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very hotel with excellent service . A/c was terrific .
Kendra
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.
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Derek
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.
Jaime
Leisure with Friends
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The bed was very hard, especially if you are a side sleeper, the rooms from the first floors lack of some noise suppression as you can even hear the transactions of the street vendors on the other side of the wall, the stairs to the pool and breakfast area are very narrow, the bedroom door lacks of light, which makes it difficult to use the key at night, the breakfast options are just ok, but the ladies of it, makes it a pleasant time.
The hotel also lacks a generator, the city lost power twice on two consecutive days and we had to stay in complete darkness for like 2 or 3 hours which with the city temperatures was not pleasant, there’s only tv’s in the rooms and they are apps driven, so no local channels, the room’s phone is for decoration purposes, we couldn’t contact the front desk nor my friends on other rooms unless I used my personal device, but Tatiana at the reception is great, so thanks to those Ladies I mentioned my stay was good.
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Staale
Business
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.
Baudilio
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
This was a beautiful boutique hotel. Our room decor was nice and has a rustic feel. The open air shower was amazing. The pool on the roof top was perfect for a swim to try and beat the heat. Location was everything! Close to anything you may need. So many bars, restaurants, clubs, shops, street food etc. But most of all, the staff were amazing!! I can’t talk enough about how they took care of all our needs, and did it with a warm smile and fun attitude. All the staff we encountered became our friends by the end of the trip. They were the best!
Read More
Nancy
Leisure Family
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!
Verified traveler
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
We were upgraded to a bigger
Room Which felt like an apartment. The challenge was getting the suitcases up the very thighs stairs but very thankfully the staff help us. The view for the pool is very nice and the breakfast very extensive.
Eliza
Leisure Family
10.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
I especially loved the wonderful breakfast on the roof in the morning, surrounded by flowers. I also loved the rooftop pool where you could enjoy views of the city and listen to the birds while cooling off. The building is very handsome and the staff was very friendly and helpful.
Jennifer
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Beautiful property in the heart of the walled city
Vincent
Leisure Family
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
The ability to experience history!
Kevin
Leisure with Partner
10.0
/10
Reviewed 106 week(s) ago
Expedia Group verified review
For the most part this is a five star hotel. My wife and I got married at the Museo Naval which is close by. She rode with her mother on one of the horse carriges from the front door of the hotel to the ceremony. We stayed in one of the executive suites that were spacious and lavish. Only complaint was breakfast was up on the roof in the hot humidity and we had to keep asking for things. Seemed like everybody was hot and grumpy up there lol
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Shantell
Leisure with Partner
4.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The property is very unique in its style and the rooms are lovely and large but unfortunately they started with construction each morning when we were trying to sleep. For this reason I’m giving a poor review. We did enjoy the rooftop pool though.
Piotr
Leisure
10.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Great location of a fabulous property. Rooms are specious well equipped and well maintained. Service is wonderful as well as serviced breakfasts. Staff is very much friendly, helpful and willing to help with a smile. Beautiful decor and comfortable rooftop pool. Highly recommended if you want to stay in Cartagena Old Town
Carmen
Leisure Family
10.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Hotel is really good, very close to the center city
Number of reviews per page
20
40
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