New Helvetia Hotel

welcoming staff excellent service

It is an old establishment and needs a lot of renovation. It is kept very clean, breakfast was reasonable. The service was good even though we would prefer somewhat more smiling faces. The view from the hotel's porch & verandas was really astounding. We shall definitely visit again.

It was an amazing experience, the hotel is a treasure and every corner tells a different story. The fact that the hotel owners are themselves involved and taking personal care of every detail is truly amazing. The rooms are impressively clean and the atmosphere is elegant and cozy.

We had an adjoining suit which was divided from the other room only by 2 wooden doors. And we heard literally everything what happend in the other room. Slide door to the bathroom is heavy, ancient and rattling. Giving the soundproofness of the room the whole hotel can hear how you go to bathroom in the middle of the night. But the hotel is very beautiful and atmospheric. Common areas are very nice. View from our room and dining area is amazing.

The location is fantastic, quiet in the woods and at the same time close to all restaurants and coffee shops. The staff is very friendly and helpful, breakfast is OK and the view from the restaurant is stunning. The rooms are very clean and so is the restaurant . I will certainly go there again and again ...

The view was stunning, from the room and from the balcony, just had to open the door to have all those trees and mountains just in front of me. The fresh air full of oxygen, and all the surrounding nature helped me recharge my batteries . The hotel is quite close to restaurants, cafés etc.

Outstanding location amongst pine trees. Lovely weather. Pleasant room with balcony.

Very quiet and peaceful lovely area excellent views.Car needed.

Beautiful old fashioned hotel, with a quirky charm about it. Fabulous location. Very helpful and friendly staff. The rooms are in need of a bit of an update though.

Beautiful old hotel set in wonderful scenery. Building had the feel of an Agatha Christie novel: wooden panels, veranda for drinks, old furniture and setup as a county retreat which gave it a real charm. The bedrooms each had a lovely small balcony. The rooms are a little tired with the bathrooms in need of some modernisation. Village with great restaurants as well as a scenic waterfall are both just a short walk away.

Very comfortable family run hotel,couldn't do enough for us

Very friendly family run hotel went out of their way to help

A lovely old fashioned place, perched above the village of Platres in the wonderful Troodos mountains. The room was simply furnished, the 'dobule' bed two singles pushed together. No airconditioning, but not required, given the cool mountain air. The furniture and fittings are a bit dated but not a problem, the shower water went cold for a day and had to be fixed. The balcony was charming with a lovely few into the trees. Service was good, as you would expect from a family run place, with a well stocked bar. The breakfast was good, and dinner was available some nights. Wifi coverage on the 2nd floor was non-existent, but very strong by the bar and on the terrace adjacent. The hotel is a short walk into town below and 5 minutes to the Psilo Dendro restaurant and beginning of the Kaledonia falls walk up the hill. We enjoyed our stay and would go back.

Good hotel for walkers It is situated above and amongst the pine trees om the way to the top of the Triodes mountain in Cyprus

Minimal management or staff presence, but pleasant stay notwithstanding. Little car parking space

Friendly folks at the reception. Rather beautiful surroundings, with all the trees in the hills. The hotel looks like a heritage building, with stone walls. There's a nice verandah balcony adjacent to the restaurant where we had breakfast. The common spaces near the reception look and feel cozy.

The hotel is not up to date in almost every way. The facilities and food were below expectations across the board. If someone invested some energy and money into it, it could be very nice.

Nice and relaxing stay, friendly owners

This is definite faded grandeur. The ground floor looks and feels beautiful but the rest of the hotel is tatty - not helped by a lack of cleaning In some of the common parts. Staff were slightly taciturn, but we went out of season and they might have been busy doing other things. The location though is fantastic and, crucially, there is a good breakfast! This hotel could be so much better with some love. As it is, it is over priced.

The hotel is pretty basic but functional.... Close to restaurants and to mountain tracks..., like Caledonia trail.