Hotel LEGOLAND, DENMARK

Holiday at Legoland was amazing and my kids loved it. It was so handy being able to just get the lift to the park. Highly recommended.

The Lego hotel was bright and clean and the staff were friendly and very welcoming. There were lots of lego character models dotted around the hotel and in the rooms. My boys delighted in finding them all in the bedroom and in the bathroom. In the hotel there were areas to build with lego and a play area with a foosball table and 4 Nintendo switches. In the dining area there was also an area for kids to build with Lego and 3 more Nintendo Switches to keep kids and adults entertained. Outside there was a shared castle themed park which my boys made use of and enjoyed. What stood out for us was that the Lego hotel was directly connected to the Legoland theme park and you could enter the park from the hotel, rather than walking to the main entrance. This was definitely a benefit of this hotel, compared to the pricier Castle themed hotel. The Lego house was only a 15 minute pleasant walk away, situated in the centre of Billund. This is also where the supermarkets are located, so if you need supplies bear this in mind, as the offerings in the hotel shop are limited and are pricier. The breakfast was good, with a wide range of hot and cold choices, as well as fresh fruit. As an English person I would advise you pack some tea bags. The on-site staff were excellent, very knowledgeable and helpful. If any of them are wearing a mini figure on their name badge, they may trade it with you if you ask. This also goes for any staff in the theme park and Lego house.

The staff were extremely happy, friendly, but above all, extremely helpful. Five stars

Everything was great. There is a massage place next door take one if you are coming from a long haul flight it will reinstate you

All colleagues were kind and helpful and the hotel was perfect for our stay

The staff here is great! Always so helpful.

We had a great stay out of season. Since Legoland Theme Park was not open, we got a great deal on the hotel. We stayed in a Treasure room, which was only £20 more than the standard rooms. It was much bigger than the rooms offered at their Windsor resort in London. The children had their own area, with decorative nightlight and TV. They each got a pack of Lego, and there was another box full of Lego for them to play with. There were lots of hunts and competitions throughout the hotel, with great prizes to be won. The breakfast was delicious. It was within walking distance to the theme park and around 15 mins to Lego House. Also, only an 10 minute walk to Lalandia. Overall, a great stay!

Fantastic hotel, lots to explore. Amazing location as walkable to Lego house and lalandia. Can’t wait to come back!

Staff on checking in was amazing lady was so friendly, and check in was so easy. Room was pirate style nice for my grandson, bed a bit hard for me, but other than that room was cosy. Food was nice from restaurant & breakfast was good too.

Good customer service,clean facilities and good food.

Terrible Customer Service

We stayed over the Christmas holidays for 2 nights as a family of 4 in a Pirate room. We loved the design of the room, of course as the cheapest room, it was very small, not at all sound proof & some wear and tear eg lots of condensation on windows. But for the excellent price we paid we cannot complain! The children received a festive lego set gift & some sweets in the room. There was a kettle with drinks, a fridge & a hairdryer in the room. The hotel itself is beautifully designed & exciting, with lots of indoor activities, lego & gaming areas. They run 3 competitions daily which are worth entering with the chance of winning a Lego prize. The festive decor added to the charm. In the Christmas holidays, the only restaurant open was the Panaroma restaurant. This is a gorgeous restaurant with delicious food but dinner is a very expensive buffet! The food I think is reasonable but the drinks were ridiculously priced & the waiters upsell “rainbow cocktails” for the kids for about £8 each-totally unnecessary. They also charge £5 for a jug of tap water!! In the brick bar, you can order food up until 5pm (kids chicken nuggets & Lego chips are 99Kr/£11 ish). Breakfast was included in the room price we paid & was excellent! The hotel is literally opposite legoland & there is a special entrance. Note entrance to legoland is not included in the standard room price. Legoland is small to walk around but packed full of rides & looked beautiful at Christmas time.

Great location and well themed. The hotel was a little tired in areas but they are having work done. The bunk bed in the Lego movie room seemed a lot shorter than the one in the pirate themed room, my 12 year olds feet were hanging off the end. Breakfast was good.

Close to legoland

We enjoyed our stay overall. The staff was amazing and provided assistance in many ways. The beds were not the most comfortable but loved the theme rooms. There was renovations in progress which is great but added steps getting from one location of the building to the next. We would definitely recommend this hotel.

Staff is greedy Management has no principle I wanted this trip for my kids I regretted it

As a big LEGO fan, I absolutely loved staying at Legoland Hotel! The room was amazing, decorated with LEGO bricks all around. It was so much fun to see everything made from LEGO brick. Even though the hotel was under renovation, I didn’t hear any noise from my room, so it was really quiet. We joined a game organized by the hotel and were lucky to win some LEGO sets. On top of that, a free LEGO pack and some Hasbro sweets in the room, which was a nice surprise. The breakfast was great, with lots of options, including hot dishes. The hotel is full of fun games for kids, making it a perfect place for families.

The staff were amazing and so accommodating, there was originally a mix up with my room, but they went out of their way to make everything right, I can’t recommend this place, and Lina who helped me, enough, best place to stay in Billund!

We liked the hotel and the breakfast buffet was delicious but we had a pretty bad experience checking in - we were sent to a room that was already occupied and left to explain to the room owner what happened after a member of staff opened the door for us then ran away!! It took us around an hour to be taken to an unoccupied room and we spent a lot of that time being left standing in a corridor. Because of how long check in took it also meant that we were unable to get any food from anywhere as all the restaurants were closed. When we asked at reception we were told to just wander around and we'd probably find something... I'm also 6 months pregnant so this was not an ideal solution. After check in our other experiences were really positive but the check in experience was pretty bad... and involved us going to reception 3 times before anyone believed us that there was a problem!

Fantastic hotel! Fun for all the family!