曼徹斯特機場克萊頓飯店

Very good services!

The shower bathtub is somewhat clogged and there is no shower head, making it inconvenient for children to use. The toilet board was not the right size and the toilet had some cracks and it seemed that it had not been cleaned properly.

Good

The hotel offers shuttle bus pick up and delivery to terminals and train station, which is very convenient.

Very convenient for the airport. The free shuttle bus was handy and the driver very friendly. However for a four star, we missed having extras in the bathroom - no slippers, shower caps etc.

The voucher - I had to ask for it . The bus transfer we missed by 5 mins at 4.20 am - went for 4.30 bus was empty but said we couldn’t get on and we would have to walk! He enjoyed it . Also beds are on wheels and move every time you move - so uncomfortable. I will never stay here again . Go to the Radisson . Have to say the guy that picked us up from airport and took us to Clayton was fantastic.

Arrived late, after a flight cancellation , for an early flight room smelt of smoke and sheets looked as if someone had already slept in the bed.

rooms dated and not the cleanest

Very noisy. Every bumb from rooms beside and above can be heard. Furnishings and bathrooms are tired and worn. On the plus side the bed was firm and comfortable.

Staff are very professional and helpfully

Woeful stay at Clayton Manchester. Check in delayed by 30mins due to lack of staff and system issues with the automatic check in. Room was poor with damage to lots of areas but specifically a botched repair to the ceiling. TV didn’t work and waited 20mins for them to arrive. To be fair it was just an aerial that was pulled out and I fixed it myself. Room was above the kitchen area. A hot evening / night necessitated an open window. Not ideal, with cooking smells lingering all night. I virtually never write reviews but this was a comedy of errors all round, with no real expertise to resolve issues.

Location was the biggest plus but the restaurant was great too. Room was quiet.

Serivce in restaurant/bar was terrible. Ordered chicken burger with specific instructions that there be plain mayo and no cheese or salad. Came out with spicy mayo. Returned and told them i wanted plain mayo. Next burger came out with plain mayo but with cheese. Returned again. 2 mins later burger came out again but was like chewing leather as they obviously cooked it to quick. I asked for a refund. Told me id receive refund within 7 days. Will see how that works out.

Nice facility

The showerhead in the bathroom is in a very unhygienic condition, and the air conditioning system is prone to frequent breakdowns. I suggest that the hotel enhance its cleaning procedures, replace worn or faulty equipment, and carry out thorough inspections regularly.

Delayed arrival at Manc Airport meant it was unsafe to drive my family home. This necessitated a last minute hotel booking - so in that respect, Clayton did its job perfectly well. It is, however, a very tired hotel and any stay longer than one night would be a depressing experience.

Big hotel , ideally located 5min walk to the tram/train station. Hotel its self was good, rooms were big, beds comfy enough for 1 night. Nice if they were bigger - were used to a super king. Bit tricky to use the loo with the grab rail so close - a larger person might struggle. Noticed some stray beard hairs around the sink from the previous occupants shave and upon having a shower , I discover the provided shower gel was empty ! Extortionate prices in the reception for a packet of crisps and a drink - £8 ! I thought the hotel smelt musty but the husband couldn’t smell anything. So maybe just me. You could hear the guest next door - just having a normal phone conversation. No A/C in the room, and an open window just let in noise from a plant room ? Check in / check out easy enough, all done by self service. All in all , suited us for the location and price , elements could’ve been better.

Used the self check in for the fist time, very good as there was a long que

Very run down with mediocre service

We had a great time there!