Crowne Plaza PLYMOUTH by IHG, an IHG Hotel

Carpeting was stained badly and worn. We had a dead fly on our shower wall for 2 days. There is no shower door so water goes all over the floor

I booked a twin bedded room and did not realise that it was a room designed for disabled people. It was a pleasant enough room on the ground floor, with a "wet" bathroom, with lots of hand rails and emergency pull cords. The wash basin was level with my knees and useful for soaking my feet. We decided to stay put, rather than ask for another room. The big drawback was a lack of storage space - the room had one small wardrobe with six hangers and not one single clothes storage drawer anywhere in the room. The bed was comfortable and we were out every day. Staff were very helpful. Marco Pierre White restaurant on the penthouse floor with impressive panoramic view. The a la carte prices are ambitious but there was a reasonable 2 course set menu for £20.

Great hotel with very clean, quiet and well appointed rooms. A five minute walk from the Hoe which offers fantastic views and waterside dining. Very close to the Plymouth Gin Distillery (I recommend the tour and tasting). The staff were friendly, welcoming and helpful. Highly recommended. Will definitely stay for future visits to Plymouth.

Lovely staff really make this hotel special. Great location in Plymouth

Crowne Plaza Plymouth was a delight to stay in! It was so close to The Hoe, with beautiful scenery. We walked everywhere from there, including the Barbican area and the University of Plymouth campus. The bedroom we were in felt a little dated; it was still clean and comfortable for the 4 of us. The hotel restaurant was excellent either their food as well as service. We will return again!

The temperature outside was 24degrees. The air conditioning would not go below 19 degrees, they gave us a fan, and told us to turn the aircon’ off, the fan was very noisy, which they did replaced. We had breakfast, which was very disappointing, sausage skins were like leather, the scrambled eggs were a congealed lump and the bacon was very greasy. We had a meal in the ‘Marco Pierre White restaurant, my wife’s steak was very bloody and tough. My Ribeye was not medium as requested, but medium to well done, not what I expected from such a prestigious chef’s restaurant. Overall my wife and I we disappointed in our stay. Not what we expected from a 4 star hotel.

Was there one night for a football game.

Incredible views and great staff.

Awful hotel rooms are old the curtains had holes init carpets were dirty The bath will fill up while your having a shower also same for the sink! Awful place would never stay here again! The staff were lovely though

It was a good experience

Good clean hotel with great service from all staff we encountered. Room was comfortable and really clean with good good views over Plymouth on 10th floor. The shower pressure wasn’t great. Liked the leisure facilities and the restaurant on the top floor again with excellent views. The breakfast was delicious with good selection. Reception staff greeted us well as did staff in restaurant. Also cleaning staff on 10th floor (Eleanor and another lady) were super. Would definitely recommend staying here with a fantastic location, and parking available.

I had a good experienced

Exactly as described, great staff.

Room was dated - bathroom could definitely do with an overhaul! Also staff not the most helpful ….

I found hotel comfortable clean and spacious. Staff were very welcoming and helpful.

Spotlessly Clean and. Friendly staff

Great hotel in a great location with amazing views. Unfortunately the windows are so dirty I couldn’t see out very well at the amazing views. The windows also create noise when windy. I was staying on the 10th floor. Unfortunately you are under the kitchens for breakfast and the restaurant so early morning and until the restaurant shuts in the evening you get a lot of noise on the hard floor above, luckily I had earplugs. Air conditioning /heating in my room didn’t really do anything apart from be noisy and I was quite cold. Breakfast was fantastic. Staff all very friendly and helpful. Lovely swimming pool. Bar stayed open late. The hotel is in a great location and near to everything. If you come by train you can get a bus to the centre of Plymouth from the station rather then a more expensive taxi. There’s a Tesco very close for essentials and lots of places to eat nearby. All in all really good just don’t stay on floor 10.

Our second time staying at the Crown Plaza and it was as good as the first. food excellent, staff welcoming and room comfortable and spotless, highly recommended.

Nice hotel, comfy bed, pillows bit lumpy and did have to ask for water and tea and coffee to be replenished but no biscuits this time. But overall we enjoyed our stay especially visiting Marco Pierre restaurant.

Lovely