George Hotel, BW Signature Collection

Ideally positioned hotel within walking distance to the city centre but easily accessible via vehicle with parking. Comfortable clean and well appointed room with good decor and clean modern bathroom facilities . Tea/ coffee provided in room. Breakfast package was purchased and breakfast quality and service was superb . Would recommend and we will stay again.

Lovely room, modern and clean with all amenities, great little restaurant too with bar, staff really friendly, would def recommend.

A nice hotel albeit the rooms aren’t quite “executive” like their title suggests. The room was clean, well aired, bed comfy and I had a good sleep. I don’t know what the non-executive rooms are like but the executive room I had was no bigger or had anything else better than a standard Premier Inn for example, except biscuits . May be that’s what Best Western consider executive. The bathroom was fair but the water from the shower ran along the bath edge, down the side of the bath and on to the floor. The brown water stains on the side of the bath indicate this is an ongoing thing and it isn’t cleaned regularly. On the subject of cleaning, although there were fresh towels on the towel rail, the previous occupants towel was still hanging on the back of the bathroom door. There is also no plug for the sink just a cover type thing that doesn’t press down at all meaning you can’t have a sink of water should you wish.

Don't be fooled by the "Executive" Rooms , they are nothing of the sort. Booked a Twin Executive, got a pokey single. Photos of rooms flatter to deceive. The room was clean, but very small and basic. No bottled water, TV against wall and didnt angle so couldnt see screen. Didn't bother trying the restaurant.

Great small friendly hotel, stayed several times and always great.

This place is a hidden gem. Perfect overnight stay on the outskirts but very easy to get in and out of town. Comfy clean airy light room. Excellent food menu and tasty food. Highly recommended!

Good stay with a great restaurant, food was on point!

We had a short but lovely stay at this hotel. We all agreed that the staff were all absolutely lovely. Very efficient and well trained. The bed was very comfortable but the rooms a little tired - nothing a quick lick of paint would fix!

Good location on the Newmarket Road near to some good eateries and social spots. Staff are very polite and service is very good. Some of the accommodation is a little dated and attention-to-detail is a little lacking in places - e.g. lots of plastic plants and some poor paint finish and dull decoration. But overall, cleanliness is top notch. Breakfast is decent, not greasy, well presented. Would benefit from more of a local twist and the pastries in the buffet are small and dried out so might be better if they were fresher

Nice clean hotel. Staff friendly

Thanks so much to friendly staff team who made our stay so memorable...particular shout out to Lauren on the bar who bent over backwards for us!

Friendly at reception on arrival and when I called to say I would be later than expected. Comfortable bar. Room was for single person and was small but comfortable.

Single room bed was comfortable but the shower cubicle is small

The service was above expectation. Everyone we met was incredibly friendly and helpful but the staff also went out of their way to accommodate our family. We stayed in a family room and my son had a sports event however breakfast starting at 8am meant he would miss eating breakfast in order to get to his event- the staff pulled together a breakfast for him earlier so he could eat before his event. The room itself was in go condition, nothing extraordinary but was clean and comfortable. We only stayed for a night which suited us. The only challenge was parking was quite busy. We would definitely stay here again.

Well kept property, good breakfast, staff friendly, good bar space to have a drink in the evening, short walk into the city centre

Food was lovely

Our executive room (20) on the ground floor overlooked a wooden shed with plastic leaves on it. Bathroom had broken free standing toilet roll holder. Hazard for my husband. No toilet brush. Shower very difficult to work and access narrow. Drawers tiny so you could not store shirts. Wardrobe full of bedding so again could not store shoes or long dresses. Whilst we were warned of "musical event" on the Saturday night, the extremely loud music started at 5.30. We were not prepared for bad language and threat of aggressive physical fights. Our drink in the bar was very unpleasant. We could not have stayed in our room due to noise.

Such a beautiful hotel with lovely staff. Be mindful that the town does not have AC at every hotel, but the George hotel has AC depending on the room that you pick. So choose wisely.

Great hotel, rooms adequate and clean, bar and restaurant great but it is the fantastic staff that makes this hotel excellent. From checking in to checking out, every single member of staff demonstrated a fantastic attitude and could not do enough for the guests. Well done

The bedroom was small but clean & comfortable. The outside space could have been swept as it was very warm & great to sit outside for a pre-dinner drink. Breakfast choice was good although the orders both mornings didn’t quite get right. Great location for the train station only 10 mins taxi ride.