Hilton Southampton - Utilita Bowl

Quiet, convenient location. Staff was excellent…check-in was super easy and provided information for next day transportation to cruise ship. Restaurant staff was very friendly and the food was delicious.

Nice hotel. However, disappointed being a sports facility that it does not show any sports on the tv in the bar. Had to go out to watch the football and eat elsewhere.

It was lovely staff were great and room was lovely it was are annivsary and I told them in are room we had a plate with choclates on and happy annivsary written on plate in choclate such a nice touch

Very good

Lovely room, good size. comfortable bed. Bathroom spacious and good walk in shower. Breakfast choice was good. Also had dinner and food was a good quality. Friendly staff. Good location, and free parking was good

No swimming pool, next to sport complex??? Extra charge for using spa facility

All the spa facilities sauna and steam room are not included in the booking via hotel com. When i book the spa, the attendant that serves us were very rude. She said to us, "You have to pay 49 pounds per person " in a tone of voice like we will not be able to afford it. We pay and use the facilities as this is what we aim for doing for our trip. The whole hotel is filled with rude people working there, i say hi to the woman who is doing housing keeping in the morning she look at me and ask me "which room are you coming out from? Is the room clear?' Instead of greeting like a normal person would do. The beds stinks, and the hotel room has quite a lot of wear and tears. We have a balcony room with the utilita bowl view if you open the window looking outside thats nice view but inside the room, it is low quality cleaniness and the sockets in the headboard area will definitely come off soon if they dont fix it. They allow dogs jumping around, barking like crazy and that causes loads of noise. I didnt feel redted and just keep me awake all night. Have complaint to the reception but no signs of them doing anything

It’s a nice enough property but there was one major issue and one policy that made in a far less pleasant stay than it might have been. The issues were Christmas parties on both nights of my stay that lasted until almost 1am. The music was so loud that the party might as well have been in my room. On the first night, the party was followed by the moving of furniture until 2am. The hotel offered no warning about the party at check-in (they claimed it was on their website, but admitted that not everyone books through their website). They could do nothing to alleviate the situation in the moment, and their offer of a mere 20% discount for the first night — when I was deprived of a decent night’s sleep (a fundamental reason for booking a hotel) — was laughable. The policy complaint is that guests on site do not actually have access even to the sauna, steam room, and jacuzzi in the on site spa without paying additionally (and substantially). Even more ridiculously, booking a massage for over GBP100 *at that same spa* STILL does not actually provide a guest with access to those facilities. It’s truly absurd (and a ripoff).

No maintenance on the property disappointing

A bit disappointing. Room was too hot - someone had set the aircon to 28°! Also, I had checked online and it said that they had Sky Sports in the rooms. They don't. They wouldn't even put it on in the bar for me to watch the football 😭 Also, one usually gets tea, coffee and some biscuits in a hotel room. There was tea and coffee, but it was hidden away in the cupboard, so presumably was free. The only refreshments out in the open were the £1.50 bottles of water. I expect better for £120ish per night.

Really nice hotel, modern, good sized and comfortable rooms, parking with EV charging, good restaurant and excellent breakfast.

It was fine for a one night stay.

Fantastic hotel with fantastic staff.

Had a nightmare stay Hotel was lovely but had issues through out the night with noise. It was totally unbearable and I was unable to sleep at all. I reported it and recorded the noise. On checkout I was advised they would look into this which they did pretty quickly. I was advised that there were major issues with the golf shop air con units under my room. I was sent a lovely email saying they would make my next stay special??? Really? Just refund me for a room I couldn't use.. Very upset from a big company like The Hilton

The room felt like it could do with a refurb. All taps covered in limescale, loose shower controls. Sealant coming away from the windowsill. Not the quality you would expect from a Hilton hotel.

Great hotel, spacious and comfortable room with nice view over the golf course. Friendly staff and excellent food in the restaurant.

Easy check in with friendly staff. Room was absolutely amazing. Burgers from Beefys was the best. Can't wait to come back

Good, clean hotel with nice bar & restaurant. Great for overnight if taking a cruise.

My stay was excellent

The room is spacious but the pool is an extra 40 pounds for two hours, as are all the relaxation facilities. The food is much too overpriced and you have to walk 20-30 minutes for the nearest pub.