Holiday Inn NORWICH - NORTH, an IHG Hotel

Great hotel for families. Kids eat free, get activity packs and treats. Nice warm swimming pool, play area in the restaurant to keep them occupied & everything you could need for breakfast! We use the hotel every year to see the seals at Nearby Horsey Gap but probably spend more time in the pool!

There was a lovely treasure hunt activity for my daughter to complete.

Don’t usually leave reviews but OMG the food is shocking!!! Please avoid the char grilled chicken thighs!!! How the chef can char grill and plate chicken thighs in 4 minutes ( yes 4 minutes from order till food arrives at table) is beyond me!! ABSOLUTELY DISGUSTING

Pool was nice. Relaxing drink and food areas. Shame pool is not larger as got busy at times. Staff very pleasant and professional.

I paid for a king size bed, the room was 2 single beds pushed together. I put the “no housekeeping” sign on the door, it was ignored and the cleaner came into the room anyway

We stayed at this hotel before continuing to our next destination. Our room was behind the reception and we can hear the noise so didn’t get to sleep well. The breakfast bar was good; plenty of selections from fruits to hot breakfast, tea and coffee.

A wonderful stay at the holiday inn on nye. We was attending the nye party at the hotel so gave us everything we need. The only disappointment we had was we didnt know in advance that the pool would shut early and open late the next day so we wouldnt get to use it very much. But this all worked as the lovely girls on the desk booked me late check out so we were able to make the most of it after we had a complimentary breakfast that was added on to. So all in all, we had a fantastic time and the party was brillaint to.

Really nice room,super spacious and clean.friendly staff would definitely recommend

I strayed on a Friday night and had to leave early on the Saturday. It was a shame that the breakfast was already laid out and cold when I went to the restaurant at just after 6.30am. Noon we appeared to be around to complain to.

Attention to detail in every area was excellent, food choices at breakfast had such variety and catered for all. Staff were welcoming. The room was clean had everything required for a good nights sleep. The room stat could be easily altered to suit. Had tea/ coffee making facilities with a variety of choices

Friendly staff , particularly the receptionist

It's not a bad stay at all, just very average. One thing I did take issue with is that the restaurant in the hotel does not provide takeaway boxes for unfinished food and claim they cannot authorise anyone to take food out of the restaurant which is a shame in my opinion as I believe it encourages food waste. I urge the restaurant to rethink their stance on this. Other than that, staff at the hotel were generally very nice and helpful.

rooms are in dire need of upgrading

Hotel was clean and the staff were all very friendly and helpful. Breakfast was lovely and we enjoyed the use of the swimming pool. Our bedroom and bathroom were both very big. Only things that let it down slightly was the walls in the bedroom were very badly chipped on the corners. But otherwise very happy with our stay.

Very professional staff. Convenient for an early flight as the hotel is basically in the parking lot of the airport. If staying longer a park and ride is across from the hotel so you can explore Norwich with out having to drive.

The hotel is clean,bed comfortable, breakfast delicious and service awesome, would stay there again

The staff and everything about the hotel was amazing. The stay was comfy with no worries about anything at all. No bad comments whatsoever. Both breakfast and Dinner were great. Stupendous hotel

A wedding event resulted in excessive noise and drunken behavior that meant no sleep. I asked the staff to intervene, to no effect. I checked out at 6:00AM after not sleeping. I understand that weddings happen, but the hotel MUST intervene when drunken partygoers behave badly.

Excellent check in by Jenna. She was so helpful and very friendly, Our room was lovely with a very comfortable king bed.We had a great evening meal. This was an excellent start the day before our flight from Norwich airport. The hotel is a very short walk to the airport.

Looking dated in the rooms. Time for a refurb. Lobby and dinning areas are fine