Holiday Inn NORWICH, an IHG Hotel

Accessible room, spacious and air conditioned. Fridge in room. Lovely staff. Quick and friendly check in. Lovely breakfast.

Perfect weekend made even better by the attentive staff and air conditioning

A fantastic overnight stay with friends. Welcoming check-in Ecen though she was on her own and busy it was quick and efficient. Room clean and spacious enough and great to have aircon with the exceptitional 30° heatwave! Pool area is a little dated and in need of some tlc but pleasent enough. We stayed on the DB&B offer and enjoyed our meal. Would definitely come back and stay here again when visiting Norwich.

Meeting up with friends

Clean room with good beds, bathroom could use updating. Hotel restaurant had gluten free options which was great.

Very enjoyable stay.

Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.

Really disappointing to find they didn’t have a lift. Also requested an accessible room as requested and we had to manage stairs with baggage. Crazy scenes around dining also because of coach trips. Unable to sit at a proper table as the tables were marked reserved from the early morning. The food we wanted to order was not available either. Breakfast was excellent though. Lots of choices. Really disappointing stay overall.

We opted for the premium room upgrade. This gives you a complementary fridge with 2 pepsi max, a can of water, some crisps and a crunchy chocolate bar. The room had a great view of some broken exercise bikes and some bins. The bed wasn't that comfortable and the bathroom was so large you wouldn't be able to swing a mouse. Not sure how some people would even be able to close the door to access the shower as the door goes inwards towards the toilet. Apart from the disappointment of a premium room being in my view a lower standard than your average 2 star hotel. We was happy with the friendly staff. The hotel location and facilities and the breakfast was great. We didn't complain about the uncomfortable mattress as we only stayed one night and wouldn't stay again.

You need to update the ancient tv’s in the rooms. Trying to play split screen Call of Duty on the hotel room screen was difficult.

good breakfast quality. All good.

Very please with the stay all was very good

Only item I did not like were no pathways around hotel

Always a good stay here. Good bar, food and friendly staff

Always enjoy it, friendly service and great check-in.

We had a one night stay. The beds were comfortable and the water was hot and powerful. The bathroom was a bit snugbut im.not complaining. The stay was great value for money. It included dinner and breakfast. Not corden bleu but certainly enjoyable

Very nice staff, easy booking and checking in and out

I reserved a premium room because we were staying 3 days and wanted to be comfortable. The premium rooms were one floor down, no elevator. I walk with a cane and have a heart condition and therefore cannot do steps. The hotel should have premium rooms available on the main level so people like me can enjoy the premium rooms also. Very disappointed.

Brilliant stay, staff at check in and for meals couldn’t have been more friendly. Wouldn’t hesitate in staying again. The dinner, bed and breakfast package is also extremely good value.

Great staff and great value for money room