Novotel London Stansted Airport

Good over all

Lady at check in was friendly and nice

Good breakfast but dinner menu was very limited. Had the pork chops on my second night can’t think of anything more tasteless. On the second day I requested housekeeping, came back from work and rubbish from the previous day had been left exactly where I put it I.e used glass wipes on the table and empty coke bottle on the floor! Bed was shabbily made up - poor.

Overall easy and comfortable. Good service from staff.

Very nice hotel, comfortable room, clean and well maintained. Quiet as well. Breakfast was a little pricey but good food.

The staff were very welcoming and informative. We arrived late and was still able to eat and relax in the bar.

Fab rooms really relaxing start to our holida. Hotel very accommodating and helpful. Parking sorted and cheap

Close to airport.

We had a really good time.

Excellent stay! Nice beds, room, bathroom

Just perfect

Very uncomfortable, hard sofa bed that my children massively struggled to get comfy to sleep on. Unfortunately noisy neighbours late at night and early morning did not help sleep either.

Easy to get to, as it seems to be a popular location, parking was a challenge and I ended up having to drive on a footpath to get to a parking spot. The entrance is spacious and even at night it was filled with people. Reception staff were extremely professional. The restaurant staff, food and atmosphere absolutely excellent. The hotel it's self and the rooms were clean, in really good condition and it was quite considering it's next to the airport. For me this means, I'm not going back to Hilton and Novotel will be the default hotel search when ever I'll be travelling.

Great hotel, nice friendly staff and shuttle bus to the airport runs from 3.00am - midnight, on the hour and evey 30 minutes past the hour.

The 🏨 gives you the wow factor when you walk in.. beautiful furniture.. wall photos,, restaurant,, uniformed staff,, love what everyones wearing,, company's book here for work meetings,, The rooms are pretty with beautiful lighting,, wallpaper,, soap,, love the flooring in the bathroom not cold when you step on it,, folding pillows,, the 🏨 got a shuttle bus,, an alright menu,, plenty of places to try at Stansted The staff are forgion.. can't understand them.. look at you with disgusting looks,, look down at you,, arguing on the phone,, managers a pen pushing d head,, trys to put words in your mouth,, looks like she doesn't believe you about something,, the menus not that great,, wasn't able to leave our bags though I was staying their in the  🌆 no biscuits,, you have the forgeioners,, house keeping banging on your door before check out.

Great hotel, lovely staff, comfortable & clean rooms, but could do with better sound insulation. Corridors can be noisy which is not great if you have an early start.

Arrived late at night. Of the three desks, one was busy checking someone in, the second empty and the third occupied but the lady occupying it didn’t even lift her head to acknowledge my arrival. Waited till a lady came out to check me in but she was very transactional and not welcoming. Room was clean and comfortable. Didn’t have breakfast. Good value for the price but don’t expect too much.

The hotel was nice and comfortable. We were over charged for parking the cost stated here is not correct

Stopped here a few times and for an airport hotel, it's one of the better ones. The staff are super friendly and it offers great value for money. The rooms are a little on the cosy side but are well equipped and modern. My only gripe, and this is a personal preference, is that the mattress is too hard and the pillows are not great. One pillow is too low and two pillows is too high. Woke up with a stiff neck and a headache from the pillows. This was sorted out by a lovely hot shower in the modern bathroom. The Rituals toiletries and Dressing Gowns are a nice touch. This is a great hotel with a superb buffet breakfast and I can highly recommend it.

Great bus connection to airport