Sandman Signature London Gatwick Hotel

We checked in after midnight as we need to stay for one night before return home. Check in process was efficient and took only a few minutes. Reception lady was courteous and efficient. Would certainly stay again if needed in future.

My friend and I were staying for one night and shopped all day and just wanted to chill out in our room for the night and decided to have room service. The menu looked loved - when I rang to order I was told that a £6 charge would be charged to bring it up to the fourth floor in a lift!!! So I went down and got it myself - the food tho was terrible!!! I ordered a pizza and it was tastless, chicken was plain chicken when it should have been chargrilled I think, I had two slices of pepper when it said with peppers (surely not just two) and basil but no basil present, the dough was not very nice either and all for the bargin price of £17!!!!! My friend had the chicken burger which she said was very agerage We also had to pay for parking even though we were staying there - whats that all about?? Also were told if we wanted breakfast (£13.95 each) we could book it there and then but if we did it on the day it would be (16.95 each)????? Would not recommend to eat there and wont be returning

We were given handicapped room The shower was very worn Rust and mold

Amazing stay pool, spa and gym just make it extra. Super relaxing and nice quiet stay. Staff friendly and welcoming. Highly recommended with everything you need.

Hotel has nice common areas but the room was a bit tired. I sent a message on hotels.com to ask for a cot because we were arriving late with a baby. No reply. When we arrived no cot in the room. There was also a machine noise coming from the outside wall which made it hard to sleep.

Attended a wedding, great service, friendly staff and comfortable rooms

It was a lovely hotel with friendly and helpful staff. The property was clean and well maintained. Only problem was finding a way to get ti it on foot as Google maps was trying to direct us around a round about with out an obvious footpath

Excellent stay. Very convenient for Gatwick Airport, Brighton and local attractions in Crawley such as Go Karts, Tilgate Park and Zoo.

Very clean and omfortable

The hotel was nice and our stay was comfortable - staff was great but the restaurant seemed understaffed in general. Our dinner took an extraordinarily long time (almost an hour with a toddler at the table and only a few tables in the restaurant). The pool was nice but they were out of towels when we visited. Beds were comfortable!

The hotel was conveniently located and had a good interior. Breakfast was good but the dairy alternative milks were not chilled or fresh and had gone off as it curdled when added to tea. The bedroom was a good size and had the number of beds needed but didn’t seem like it had been used in a while so needed a vacuum and wipe down. I found a few hairs in the bedsheets. Staff seemed pleasant, polite and responsive; nothing was ever too much of an issue.

Comfortable, clean. Only complaint was a/c kept switching on and off constantly and was noisy and was disappointed there was no free shuttle to/from lgw.

Good stopover location for Gatwick airport. Bar closes a tad early and no food options for late arrival in hotel with last orders at 22:30. Well cleaned but looking worn in places. Overall happy with our stay, the breakfast and price.

Clean, spacious and modern. Friendly staff, form bed

Good

Great hotel Close to the airport

Room was lovely and clean. Lobby area was comfortable and welcoming. Pool was clean and quiet. Restaurant served good food but was very slow service.

Hotel is exactly what it is meant to be a transitional place to stay while to avoid missing an important flight. It is functional at best. Where it is awful is the Resturant. Terrible food at exorbitant prices . £150 for 3 small pizzas, 1 ceaser salad, some chicken wings and drinks. The salad was sent back and they knocked the price off the bill but still charged the service charge which was the price of the salad. Complete rip off for families if they want to eat. Staff are friendly but apart from that it is functional at best.

Nice hotel. Easy access for Gatwick. Hotel staff very pleasant.

The hotel was clean and the service was great. The only item that let the hotel down was the noisy air conditioning in the room.