梅斯海德飯店

I stay

Always enjoy staying at the Maids Head, it's convenient to the city and the staff are always friendly and attentive.

A really lovely hotel, every room unique but gorgeous. Friendly staff, perfect location for historical Norwich, great shopping minutes away.

Everything was good

A comfortable but over-priced hotel in a good location. The few staff we came into contact with were friendly and helpful. It is disappointing to have to pay for parking on top of an already pricy room charge.

We had an absolutely excellent stay at the Maid’s Head Hotel. The room was gorgeous, spotless, and really comfortable. Every member of staff we met was super friendly and welcoming, which made the whole experience feel special. Breakfast was amazing, with plenty of delicious vegan options. It was such a treat to have so much choice. Honestly, this was one of the best hotel stays we’ve had in a long time, and we can’t wait to go back!

Very comfortable room (Executive room). Superb location. Friendly and helpful staff.

Perfect location for seeing the sights of Norwich

The hotel is located in an excellent spot near the cathedral. I would stay Despite trying two portable AC units (that didn’t cool) and multiple fans we were uncomfortably hot. It would have been nice to have a portable AC unit that blew cold air. We loved the inn and our room was very comfortable other than the temperature. The staff were helpful. We enjoyed the Sunday Roast in the restaurant.

This is a special place in the world, they say the oldest hotel in the UK. The staff are great and the food is, too. We stayed in the modern wing and it was dated, but a good-sized room with a great view of the Cathedral. Staff were amazing and brought us additional chest of drawers and duvets promptly upon request. Light sleepers should bring ear plugs. You cannot beat the location, as you have a view of the Cathedral gates right from reception.

This hotel was an excellent choice due to its prime location next to the Anglican Cathedral, with a Wetherspoons 110yds down the road, shops 10 mins walk and station 15. The rooms were of a very high standard and house-keeping take a pride in ensuring customer excellence in the way it responds to needs.

There were a lot of stairs to negotiate in the building, but because of the age of the building, understandable.

Such a well maintained, old hotel in the middle of the most historic part of Norwich. We really appreciated them allowing and being especially kind to our small dogs.

My wife is disabled and uses a powered wheelchair which we believed we had made the hotel aware of through the Hotels.com booking. However when we arrived we discovered that access

The bedroom & bathroom were clean & spacious. The hotel is in a perfect spot - nice & quiet with bars & restaurants nearby, and only 10 minutes walk to the heart of the city.

Room 218 is much too hot to stay in. The outside temperature was 21 degrees during our stay so not hot but the room was like a sauna. The portable air-con unit (even when filled with ice) blew out hot air and windows didn't open for any air. When we complained the hotel was full so we couldn't be moved but the man who spoke to us from reception put the phone down on us (yes, we were annoyed when speaking to him but not rude or disrespectful in anyway). We have seen various reviews online that say the same as us so this room should not be sold if it is this hot. (I dread to think what it's like when its 30degrees outside!!!) We were unable to relax in the room at all and got no sleep. The noise from the pub across the road was ridiculous too. People staying in this room should be informed that the noise is that bad, I know it's a city centre but never before have we stayed in a city centre hotel with such bad noise. The heat and noise combination meant we got about 1 hours sleep. We were given a 50% refund on check out but still resentful as it completely ruined our weekend (my husband had a big cycling event the next day which he needed to be well rested for but obviously wasn't).

The hotel was recommended to me by a friend and it certainly didn’t disappoint. We had a lovely room and everything was perfect.

bed good, food good. service poor, very noisy around hotel till 12 midnight or later.

un-expected disappointment, Servicing of rooms not complete(coffee sugar, milk not replaced),towels left on floor, reception did not relay messages. However the food was good. Location good. BUT-being in the city centre lots of noise from clubs bars loud music and voices uptil after 12 midnight.

Great location ,nice room ,lots of breakfast choices 👍would stay here again even though they say it’s haunted 😬