Wembar Hotel

Awful. I got a attic room. Too hot, damp and moldy smell. 5th floor no lift/elevator. Stair case is too narrow. Bed was bad and bumpy. Pillow case had 2 pillows in one case. They were clumpy pillows. They knew they needed to change the pillows but they didnt, so they just put 2 in one case. When I asked the staff that room looks nothing like pic, they said they get that statement all the time and they haven't updated pictures on the website in many years. What got me the most is that they have heard all these complaints and knew the issues but never chose to deal with it. The bathroom had mold on the pipes and toilet paper. There was an issue with the TV, so I asked them to fix it. They came to fix it while I was gone but when I came back, the TV still had the same issue.

Room is very small but thats ok if they manage to organize stuff inside.

They sent me a wrong code for getting into our room; they helped over the phone it took just over 15 minutes for them to figure it out and get us room access. Then in the morning during my shower, the entire shower head and fixture fell off the wall and pelted my head leaving me with a huge welt on my forehead and scalp. The smoke detector/carbon-monoxide detector was also hanging by wires from the ceiling. The staff come off very friendly but I don’t need to be wailed in the head again to know I’m not coming back.

Stayed there a few times and like check in process, good if you arrive late. Great location close to the tube. Only downside was adjusting shower to less hot and I’ve never managed to get normal tv stations there

I am extremely disappointed. Not only did we arrive to find the shower dirty, marks on the walls and the tv not working, we also had no hair dryer and windows would not stay open unless we stood there to hold it up. We called the number provided and for an hour they strung us along leading us to believe that someone was coming to look at the tv and to bring a hairdryer. They told us the person was literally on their way only for me to keep calling every half hour to find a different excuse and in the end them say they didn’t have any hairdryers spare. If there was none why tell me someone was on the way with it and why were they still not attending to fix the tv. They lied and made me wait wasting my evening. I had to ask a neighbour to borrow theirs. There were also several people outside waiting for room numbers and looks so lost. It was a complete shambles. I will be making a complaint. Definitely not what I paid for.

Shops, bars, and fast food outlets, underground all within a 5-8 min walk. Basic hotel, but served its purpose for our 2 night stay. Roomand bathroom were clean, reception guy was very helful. Would use again.

Easy check in process and staff contacted to ensure we’d checked in okay on arrival. Small basic room, double bed and small bathroom. Headboard of the bed was broken and weak. Shower door was a little stiff and difficult to get in and out. Window seemed to be a little open the whole stay. Room was a bit too cold and pillows were uncomfortable. But it’s in a great location which was the main thing for the stay here, significantly cheaper than anywhere else. Wouldn’t stay for longer than two nights, would probably stay again short term.

Our bed head was broken, not attached to the bed and banged against the wall when getting on the bed. The bathroom stunk of urine when the shower was used. The room while had a general clean needs some maintenance, just felt gross. The spoon was dirty, like someone had stirred a coffee and put it back and they didn’t check it. I asked for more toilet paper and it wasn’t put in the room so we had no toilet paper on our last night. You can hear everything, from the people who fought in the hotel in the middle of the night, to the person singing in their room at 7am to every vehicle that past. The cleaner who was there as we arrived and left were lovely at offering to help carry our luggage up and down. We really appreciated that.

Check-in was easy and straightforward. The room was clean, neat and had everything I needed. Tesco express less than 2 minutes away. Tube station is also very close. My only gripe is that the shower was uncomfortably hot.

I got locked out my room and there was no spare key so i couldn't get into my room

Always clean and tidy, good for money, good location. Can’t fault this place. Stayed here three times and always been great.

Room was clean and adequate. Needed more hooks for hanging clothes both in the room and in the bathroom. Also needed more electrical outlets in convenient place for kettle. Noise on Saturday night was awful - first from traffic - so sound proofing is inadequate and then from the hall above between 4am and 5am when someone was moving bags loudly for an hour and ruined my sleep.

I dont know that I would call this a hotel more of an air B&B. There was no staff in the building that I saw in 3 days so have to enter and obtain your own keys. I will say the process was easy enough. The room was very small but clean. The TV did not work. The best part was the location very close to the underground. Overall fine for the price, but I would not stay again.

Enjoyed my stay it was a convenient location and fit for purpose

Convenient location in Earls Court area and clear instructions to enter and get keys. However it is extremely noisy throughout the night with road noise and poor sound insulation so very hard to sleep. In relation to the bathroom there was no shampoo and the water from the shower on the cool water setting was almost scalding. So whilst reasonable value am unlikely to stay here again.

The area was incredibly noisy making it impossible to get sleep at night especially in the rooms on the bottom floor

Low value for money. Very small, but clean. Rust on metals in WC. No lift.

Best location interms of transportation.10mins walk from the metro.The room that we got is good for 2 people only so having 4 luggages would be a problem cause they dont have lift.Walking distance from the fastfood area as well.Not so bad

Stayed here many times. Great location and price. Coffee and water in room. Rooms clean. Downside, I’ve never been able to get tv channels!

Why does it state (on Expedia) that check-in ends at 11:00 PM when there's no hotel staff at front desk? The room was very small (yes, quite common in London) but the rate was cheap (I needed a room for one night only) but updated. What was really annoying was the shower in room #12. I was not able to take a proper shower - the water pressure was low and I could not change the water temperature no matter what I tried - the water was unfortunately too hot! The drain was backed-up; so I ended up with water almost up to my ankles. It was a miserable shower! Two positives, it was inexpensive and convenient to Earl's Court tube stop.