Wembar Hotel

Terrible place. I would not recommend.

Property was largely clean, however a leaky air conditioner caused some very wet bedsheets, the staff changed these once notified of the problem tho. There was mold in the bathroom, with some very rusted fittings. Wallpaper was wrapped and damaged. A deluxe room was booked to gain a coffee machine, but this was not present.

the location was amazing, close to the Earl’s Court Underground and also close to a range if shops for food. The room was quite small as expected, however unfortunately the aircon was weak and didn’t seem to work at all, thankfully we could open the window for fresh air. The bathroom also tight as expected however what wasn’t expected was a partially blocked drain which meant the shower floor filled up quick and we would be standing in a puddle of our grime. The service however we couldn’t fault as they always replied fast and were helpful when we needed. Although they don’t hold your luggage post checkout, they did accomodate for an early check in for us.

Badly managed. AC not working

Wow this hotel is noisy. On the positive side, the room was clean and the shower was great, the bed was ok, but you could tell it was a £60 hotel in Kensington. Plus its a 2 minute walk from Earl's Court station. hence 2* not the 1* it should probably get. On the negative, My room was ground floor, front of the property next to the front door with a curtain not quite wide enough block light from outside and single glazed windows and the hotel is on a very busy road. Needless to sday I got about 3 hours sleep. It's a budget hotel and in this area you get what you pay for, but the least I expect is to get a quiet(ish) nights sleep which you will not get if you stay in the room I did. Also, it should be noted that the reception staff will send you a message on Whatsapp the night before asking you to send a copy of your ID. Always worth double checking these things before sending personal information but this is actually the hotel getting in touch.

There’s nothing I enjoyed about the property for the following reason: 1) I am in the last floor Room 13 without a lift; climbing the stairs with heavy luggages and arthritis was very unpleasant despite me asking to be re-situated. 2) WiFi does NOT work even for a second for my entire 3 nights in the room and I believe it works on the lower floors. 3) The bathroom, both shower and sink have poor drainage especially the sink 4) The smart TV in the room is not connected to at least show any channels. 5) The outside traffic noise and sirens will keep you up all night 6) A window screen is highly suggested as I narrowly escaped a bird coming through the window when I opened for ventilation. 7) Check-in process is not seamless especially for international guests that doesn’t have local calls capability. Sharing the WhatsApp number will be most effective. 8) No check-in procedure email was sent to me hence causing a lot of inconveniences.

This place is ok for the price. Comfort was not great but for this price, it is ok.

Metro is very close by, don’t be scared of the reviews. Muhammad has done a great job of changing the place around for the better. He was very helpful!

Very noisy and couldn’t sleep well because we heard everything outside. Also very dirty, mold in the shower and the overall place wasn’t clean.

Great

Awful. I got a attic room. Too hot, damp and moldy smell. 5th floor no lift/elevator. Stair case is too narrow. Bed was bad and bumpy. Pillow case had 2 pillows in one case. They were clumpy pillows. They knew they needed to change the pillows but they didnt, so they just put 2 in one case. When I asked the staff that room looks nothing like pic, they said they get that statement all the time and they haven't updated pictures on the website in many years. What got me the most is that they have heard all these complaints and knew the issues but never chose to deal with it. The bathroom had mold on the pipes and toilet paper. There was an issue with the TV, so I asked them to fix it. They came to fix it while I was gone but when I came back, the TV still had the same issue.

Room is very small but thats ok if they manage to organize stuff inside.

They sent me a wrong code for getting into our room; they helped over the phone it took just over 15 minutes for them to figure it out and get us room access. Then in the morning during my shower, the entire shower head and fixture fell off the wall and pelted my head leaving me with a huge welt on my forehead and scalp. The smoke detector/carbon-monoxide detector was also hanging by wires from the ceiling. The staff come off very friendly but I don’t need to be wailed in the head again to know I’m not coming back.

Stayed there a few times and like check in process, good if you arrive late. Great location close to the tube. Only downside was adjusting shower to less hot and I’ve never managed to get normal tv stations there

I am extremely disappointed. Not only did we arrive to find the shower dirty, marks on the walls and the tv not working, we also had no hair dryer and windows would not stay open unless we stood there to hold it up. We called the number provided and for an hour they strung us along leading us to believe that someone was coming to look at the tv and to bring a hairdryer. They told us the person was literally on their way only for me to keep calling every half hour to find a different excuse and in the end them say they didn’t have any hairdryers spare. If there was none why tell me someone was on the way with it and why were they still not attending to fix the tv. They lied and made me wait wasting my evening. I had to ask a neighbour to borrow theirs. There were also several people outside waiting for room numbers and looks so lost. It was a complete shambles. I will be making a complaint. Definitely not what I paid for.

Shops, bars, and fast food outlets, underground all within a 5-8 min walk. Basic hotel, but served its purpose for our 2 night stay. Roomand bathroom were clean, reception guy was very helful. Would use again.

Easy check in process and staff contacted to ensure we’d checked in okay on arrival. Small basic room, double bed and small bathroom. Headboard of the bed was broken and weak. Shower door was a little stiff and difficult to get in and out. Window seemed to be a little open the whole stay. Room was a bit too cold and pillows were uncomfortable. But it’s in a great location which was the main thing for the stay here, significantly cheaper than anywhere else. Wouldn’t stay for longer than two nights, would probably stay again short term.

Our bed head was broken, not attached to the bed and banged against the wall when getting on the bed. The bathroom stunk of urine when the shower was used. The room while had a general clean needs some maintenance, just felt gross. The spoon was dirty, like someone had stirred a coffee and put it back and they didn’t check it. I asked for more toilet paper and it wasn’t put in the room so we had no toilet paper on our last night. You can hear everything, from the people who fought in the hotel in the middle of the night, to the person singing in their room at 7am to every vehicle that past. The cleaner who was there as we arrived and left were lovely at offering to help carry our luggage up and down. We really appreciated that.

Check-in was easy and straightforward. The room was clean, neat and had everything I needed. Tesco express less than 2 minutes away. Tube station is also very close. My only gripe is that the shower was uncomfortably hot.

I got locked out my room and there was no spare key so i couldn't get into my room