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Hôtel Château de l'Ile
Hotels
8.6
/10
Very Good
336 reviews
What Guests Say About Their Stay
John
10.0
/ 10
Large room upgrade for our anniversary was a nice touch which included veranda. Breakfast lunch and dinner were quite tasty
Mirza
10.0
/ 10
An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍
Adam
10.0
/ 10
We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
In the Area
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4 Quai Heydt, Arrondissement of Strasbourg-Campagne, Bas-Rhin, Alsace, France, 67540
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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What's around Hôtel Château de l'Ile
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4 Quai Heydt, Arrondissement of Strasbourg-Campagne, Bas-Rhin, Alsace, France, 67540
Discover More About Hôtel Château de l'Ile
Location
Staying at Hôtel Château de l'Ile is a good choice when you are visiting Arrondissement de Strasbourg-Campagne.
About Hôtel Château de l'Ile
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel Château de l'Ile.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hôtel Château de l'Ile exclusively for you.
With all facilities offered, Hôtel Château de l'Ile is the right place to stay.
All facilities in Hôtel Château de l'Ile
Others
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Winery tours
- Romantic proposal packages
- Picnic area
- Garden
- Vineyard
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Family-friendly Facilities
- Children games
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Hôtel Château de l'Ile
Important Note
- Fee for buffet breakfast: approximately EUR 15 per person
- Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
This property is closed from October 30 2024 to October 28 2026 (dates subject to change). The following facilities are closed on Monday and Sunday:
- Dining venue(s)
- Children's pool
- Hot springs
- Indoor pool
- Outdoor pool
- Public bath
- Hot tub
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hôtel Château de l'Ile | 62 |
Number of floors in Hôtel Château de l'Ile | 3 |
Another facilities in Hôtel Château de l'Ile | Laundry service, Tours, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Hôtel Château de l'Ile
What are available facilities at Hôtel Château de l'Ile?
There are top facilites at Hôtel Château de l'Ile such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Château de l'Ile?
The standard check-in time at Hôtel Château de l'Ile is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hôtel Château de l'Ile provide breakfast?
Yes, Hôtel Château de l'Ile provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hôtel Château de l'Ile
Other sources (336)
8.6
Very Good
From 336 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
8.2
Service and Facilites
8.8
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Traveler Reviews Hôtel Château de l'Ile
Number of reviews per page
20
40
Top reviews
John
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Huge room with balcony
John
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Large room upgrade for our anniversary was a nice touch which included veranda. Breakfast lunch and dinner were quite tasty
Mirza
Friends and Family
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
An excellent location and with a tram about 15 mins away for travel into Strasbourg - perfect! The chateau Experian’s so good I will be coming back with the Mrs and family 👍
sebastian
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Sehr schönes im Park gelegenes Schlosshotel.
Saubere ruhige Zimmer, auch wenn die Innenausstattung etwas antik ist, einfach sehr gemütlich. Frühstück war sehr gut, mit frischen Produkten.
Adam
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
We stayed at the Hôtel Château de l'Ile for 2 nights and it exceeded our expectations. Our room was on the first floor, facing the river, and was very quiet and calm. The hotel staff were responsive and helpful. We found our room to be spacious and comfortable and while the decor is a bit dated, we think it adds to the chateau's charm. The Tesla Destination Charger was also a big plus. Overall, a very pleasant stay.
Read More
Michelle
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Amazing stay thank you so much!
Tim
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Enjoyable stay, nice property to walk around. Large rooms.
Complimentary sauna was enjoyable, wife also enjoyed a massage.
Ricardo
Leisure with Children
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Great hotel outside downtown next to a a park. Beautiful surroundings. Good service from their staff. We had dinner and breakfast at the hotel which was reasonably priced and tasty.
kambiz
6.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
Unfortunately after checking we noticed A/C is not working.they mentioned is going to be fixed by 1-2 days .after 6days since we checked out still was not fixed.
Eyal
10.0
/10
Reviewed 125 week(s) ago
Hotels.com verified review
recommend hotel.
Restaurants and spa.
Big rooms.
Verified traveler
Leisure Family
6.0
/10
Reviewed 250 week(s) ago
Expedia Group verified review
It was ok, bit dated, not convinced it a 4☆, food choices limited.
Verified traveler
Friends and Family
6.0
/10
Reviewed 279 week(s) ago
Hotels.com verified review
We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas.
We decided to have christmas eve dinner with them for €340 including drinks.
None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste!
Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food.
The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time..
The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too.
The beds very massive and comfy.
Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards.
Overall I doubt we’ll be visiting Alsace again in a hurry.
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Valerie
Leisure Family
10.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Keiji
Business
8.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
Very nice looking historical Castle hotel. However, little disappointed with the normal interior.
Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Verified traveler
Business and Leisure with Partner
10.0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
The Château is a lovely old building. Our room was very beautiful and we enjoyed our dinner in the restaurant.
Verified traveler
Leisure Family
10.0
/10
Reviewed 294 week(s) ago
Expedia Group verified review
A fantastic place!!! A great place to stay if you have transportation and want to visit Alsace Lorraine
Michelle
10.0
/10
Reviewed 301 week(s) ago
Hotels.com verified review
WOW WOWWWW WOWWWWW!!
We loved the hotel! So Beautiful, Amazing Relaxing and so much more!
Great service, Great food, Amazing rooms very big and comfortable, Great Air Condition, Wifi and all the facilities was so nice and welcoming. Big swimming pool and Jacuzzi, such a nice location and garden - SO SO SO Beautiful over there the hotel and everything in it.
No words can explain, it was so Great!! we will go back there for SURE!
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Lindsey
10.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
Clean, nice pool, atmosphere superb. Nice relaxing spot
Andrea
10.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
This was the best place I've stayed in all of Europe. They were so extremely accommodating of our baby. They even provided some snacks for him and a stuffed animal. Their dining is very good, and they have high chairs. It is a beautiful property and the room is very spacious. I could not recommend a place more! We were so happy with our stay.
Read More
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
The property is old but with a lot of history. They preserved it very well thus making it an authentic experience. The casle room is grand and huge with high ceilings. Staff are very friendly.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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