Novotel Nice Arénas Aéroport

I liked the buffet breakfast

I was deeply disappointed with my stay at this so-called 4-star hotel. Basic amenities such as body lotion were refused when requested, and even something as simple as an extra pillow was denied. The staff’s attitude was consistently unfriendly and unwelcoming, as if every request was an inconvenience to them. Instead of making guests feel valued, they seemed to believe we were doing them a favor by staying there. For a property that claims to be of high standard, the lack of service and courtesy was unacceptable.

Wonderful property - safe, clean, quiet (except a couple nights when we heard doors banging and furniture moving), friendly reception staff (especially the evening/dinner staff). Metro was 10 mins walk away. Restaurants also 5-10 mins walk away. Amazing breakfast with plenty of options. Cons - one of the two lifts broke down and sometimes we'd have to wait a while to get in. The stairs were hard to find too. We were informed that a shuttle to the airport would depart at 7.30pm, however it was nearly 8pm by the time it arrived. They kept advising "10 more mins", otherwise we would've taken a taxi at 7.30pm itself.

Very average for the price paid. Not very good value

Clean Great breakfast Close to airport

We stayed at Novotel Nice Arenas Aéroport and were not pleased with the experience. The hotel does not provide water in the rooms — guests have to leave their rooms to get it from a dispenser, which is inconvenient, especially after a long day of travel. Service was disappointing overall. The front desk staff were not welcoming or friendly, and they did not accompany us to our room. We struggled at the elevator trying to find our way and eventually had to call them for help. On top of that, the reception area had an unpleasant odour, which left a poor first impression. For the price and the Novotel brand, we expected better hospitality and basic guest comfort.

Very impressed with this hotel. Free shuttle to airport was a bonus. Very nice decor.

Convenient access to the airport and transportation to the City Center.

We had a big problem with elevator

Stayed here just 1 night because of proximity to airport. Free shuttle worked very well for early morning flight. Had delicious poke salmon dinner at impressive onsite restaurant. Recommend.

No value for money

Great

We would find it helpful if there was a grab rail as the shower tray is slippery. There is no moisturiser provided which in such a climate would be expectedly placed next to the fixed bottle of hand soap . The shaving mirror was broken from the wall which made it difficult to use .

Nothing

Great location if you want to be close to the airport, but a bit farther from the main promenade. Overall building modern and well maintained. Rooms are small without door dividing bathroom and beds.

So convenient. Seamless pick up and check in.

This was great for a night stayover after a late flight

Ac barely works

We recently stayed at Novotel Arenas for the third time. It's clean, well-run, and right across from the airport. They have shuttles that run every 30 minutes, and it takes less than 10 minutes to get to your terminal. Helpful staff.

It is convenient, walkable, and clean.