Pullman Paris Tour Eiffel

Everything was perfect and on point, it went above expectations but there were a only one issue, my wife's hair blower burnt out after trying to use it on the bathroom's plug, the plug wasn't working properly and that thing almost exploded, if it was a cheap hair blower I wouldn't mind but my wife's hair blower was quite expensive and for a product like that spending over $400 I'll definitely feel the pain. After that happened I thought that the problem was the blower so I went and connect the hotel's blower and it didn't work neither so I took this to reception, I called right away to get this checked out and get a technician to the room that way they could see it was the plug that was damaged and someway get a replacement for my wife's hair blower since it was the plug that probably had the cables crossed or old or something because we had electricity around the room and every other plug was working good but the hotel staff turned their head to the other side. No technician, no reimbursement, no replacement, nothing was done, and imagine going through a situation like this in your honey moon? How will I give them more time of our honey moon to get an answer? We got to the day we had to leave and to them nothing ever happened, and here we are, no hair blower and they probably won't remember that it was their fault.

The staff is super helpful and nice. They helped us to set up an extra bed without requesting as we are taking a toddler with us.

The Jeff from reception made the warmest welcome for us and it was the LNY eve so he gave us the red envelope as the gift and we'll pronounced Mandarin 😀 We stayed at the balcony room and the view is exception. We finished the check out and I have to say the service from every part of the staff is fantastic. When I just came out from the lift then someone came to ask if I need luggage claim and 30 sets later a front desk manager came to check if I need anything when I was in the line and she just explained I could easily do the fast check out and no need to wait. Fantastic experience here！

谢谢铂尔曼埃菲尔铁塔酒店，让我的最后一天假期如此完美！作为一名酒店业人士，你们的酒店非常舒适，景色优美。感谢所有铂尔曼酒店的工作人员，从我们抵达到退房，他们一直为我们服务。特别感谢Orlene女士和Juliette女士，她们把我们的房间升级到阳台上可以看到埃菲尔铁塔的景观，还给了我们一个小小的惊喜！谢谢铂尔曼埃菲尔铁塔酒店！

很棒，就在埃菲尔铁塔前面。