Radisson Blu Hotel Batumi

You can't open a window. There's no air in the room.

Hotels.com send me an emai from Expedia to contact the hotel. The didn see a payment details despite it was pay at the property and credit card accepted correctly upon the reservation. I have sent a message to the hotel with no response for 3 days. I contacted Hotels.com supprt and they told that everything is ok. Upon the arrival the didn't find the reservation. I had to wait standing in fron of the desk for 1 hour talking ti them and to support. I offered to give me a room and i will pay and then they will arrange everything by themselves but noone heared eland made me waiting for an hour!. In the roo. The temperature was 16 degrees. AC worked only to cool it wss freezing. After half an hour of my call noone came. Only after that i came to reception the sent a technical but refused to change the room. It took 2 hour to achieve a comfort temperature, so me and the child were in the coats with no option tilo change and to have a shower. After 2 days the situation was the opposite 32 degrees in the room, AC work only to hot. In general, the location is good, food good, hotel clean, but old and renovated

The upgrade was O.K. The welcome by the stuff very pleasant.

It was great

just disappointment followed by more disappointment. At check in they tried to switch the reserved room for a lower tier and offer me the reserved room for an additional cost. The room itself was outdated, but if clean would have been fine. Unfortunately it was pretty dirty and clear that the staff did very little outside of making the bed. Our daily housekeeping did no more, we had to provide images of dirty used mugs to the front desk to prove this and then, they only addressed that one concern while the bathroom was still dirty. The lobby is a cloud of cigarette smoke as you enter. The attached casino has no barrier and all the smoke just vents to the lobby and seeps into the rooms. Then there is the service. Most things we had to ask twice for and get an attitude whenever requesting something. Having this list d as a ‘5 star’ hotel is a joke. I’m not sure what certification signs off on hotel star ratings, but clearly this was awarded due to some type of corruption. At best, this could receive ‘3 star’ rating in USA, but perhaps the standards are much lower here? I will add some images of the moldy ceilings that have been there for a while, which the smell is likely masked by the cigarette smoke, but the health impacts are certainly not. For my sanity I did a walkthrough of the Meridien next door, and was floored by how much nicer, cleaner and better it was. Do yourself a favor and stay there or the Sheraton instead. No matter the price, I would not stay in this

It started a bit bad but turn to one of our finest vacation. Great location near to most attractions and places in the city. Great rooms . Have to extoll the reception manger that tried the best to make our stay better and enjoyable.

Great service and room amenities. Swimming pool with warm water and spa facilities - amazing for relaxing! Awesome breakfast with a diverse selection of food.

I really like this hotel very friendly staff, helpful too. Excellent service.. the restaurant has a great menu selection. Great Location walking distance to anywhere..

Very nice hotel and warm hospitality, people were friendly and helpful.. highly recommend..

This was an awesome stay. The staff was friendly, prompt, and very detail oriented. The property itself was also fantastic and at a great location. I absolutely would come back and highly recommend it.

Very friendly staff and clean hotel!

The room is not very clean, room service food is limited and no good options.. House keeping service is not good, when they clean the room they take the used cups and towels and do not provide clean ones, we asked them to put clean cups and towels but they didn’t.. they do not provide complementary coffee and tea after we used the ones in the room although we stayed for 4 days.. not all the staff can speak and understand English which is very disappointing for a 5-stars hotel.. I think this hotel should be 3.5-4 stars but definitely not 5 stars hotel

Free upgrade on arrival and good rate to keep same for the second night. Friendly, helpful staff. Fantastic room with great facilities.

Nice lobby, lovely rooms, great Asian restaurant on the top floor and nice casino in the same building.

All was very good and i am very satisfied with my stay

pleasant

Staff was more rude, wifi did not work well, construction and loud music on roof top bar lasted until 2 or 3am keeping you awake. Gym the close early and will turn off the lights with you in it. They are rude when you ask them to open the gym in the morning.

i booked a spa suite sea view it was great it has 2 bathrooms which is perfect for a family also the staff was friendly and helpful, location is perfect.

I like that the toilet has a bidet.

Good location hotel , need now furniture ,Check in process is very slow Nice view from sea view rooms and very nice Asian restaurant in top floor