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Helena Hotel
Hotels
9.0
/10
Exceptional
57 reviews
What Guests Say About Their Stay
Clare
10.0
/ 10
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
VINCENT
10.0
/ 10
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
Daniel
10.0
/ 10
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
In the Area
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1 A, Parodos Theotokopoulou, Old Town, Chania, Nomós Chaniás, Crete, Greece, 15731
Main Facilities
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Parking
WiFi
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Available Room Types in Helena Hotel
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What's around Helena Hotel
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1 A, Parodos Theotokopoulou, Old Town, Chania, Nomós Chaniás, Crete, Greece, 15731
Discover More About Helena Hotel
Location
Helena Hotel is a hotel in a good neighborhood, which is located at Chania.
About Helena Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Helena Hotel.
With all facilities offered, Helena Hotel is the right place to stay.
All facilities in Helena Hotel
Others
Hotel Services
- Luggage storage
- Tours
- Express check-out
- Multilingual staff
- Front desk
Public Facilities
- Others
- Safety deposit box
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Accessible parking
In-room Facilities
- TV
Accommodation Policy & General Information in Helena Hotel
Important Note
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Helena Hotel | 7 |
Number of floors in Helena Hotel | 4 |
Another facilities in Helena Hotel | Luggage storage, Tours, Express check-out, Multilingual staff, Front desk |
Frequently asked question in Helena Hotel
What are available facilities at Helena Hotel?
There are top facilites at Helena Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helena Hotel?
The standard check-in time at Helena Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Helena Hotel
Other sources (57)
9.0
Exceptional
From 57 reviews
Cleanliness
9.2
Room Comfort
8.4
Service and Facilites
9.2
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Traveler Reviews Helena Hotel
Number of reviews per page
20
40
Top reviews
Clare
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Read More
Emily
Leisure
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
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Christopher
Friends and Family
8.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour
Staff were very friendly and helpful
VINCENT
Leisure
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
Daniel
10.0
/10
Reviewed 113 week(s) ago
Hotels.com verified review
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Nicholas
Leisure
8.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Verified traveler
10.0
/10
Reviewed 316 week(s) ago
Expedia Group verified review
The property was in a great location
The owners are very kind and helpful.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 319 week(s) ago
Expedia Group verified review
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Naheem
10.0
/10
Reviewed 345 week(s) ago
Expedia Group verified review
Me and my wife stayed at Helena Hotel during our visit to Chania.
It was a great hotel which had a perfect location with everything within walking distance.
Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful.
Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us.
I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel.
Thank you for your kindness and assistant.
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Helen
8.0
/10
Reviewed 345 week(s) ago
Expedia Group verified review
In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome.
The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
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Heather
8.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Stella
2.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
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Verified traveler
10.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
Graeme
10.0
/10
Reviewed 352 week(s) ago
Hotels.com verified review
Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
Victoria
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Nice friendly owners. Gave us helpful information about local area
Claude
10.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
After a booking mistake, our room was not available anymore but Mrs Heleni was extremely involved to find us a solution.
Verified traveler
8.0
/10
Reviewed 366 week(s) ago
Hotels.com verified review
Great little hotel in a lovely spot in Chania's Old Town. Bit tough to find (make sure to type the name of the hotel into your map app, the street address and postcode take you somewhere close by but not quite there!). Very reasonably priced, facilities at the basic end of things but a couple of the friendliest owners I've ever met. My only complaint is the in-room fridge was quite noisy when the compressor kicked in and out, but otherwise all good.
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Amy
10.0
/10
Reviewed 402 week(s) ago
Hotels.com verified review
Well located to metro and hop on hop off bus. Old hotel, clean, friendly staff. Free drink for my birthday!
Reni
10.0
/10
Reviewed 402 week(s) ago
Hotels.com verified review
Our room was very basic - tiny shower, no safe available. Location was great though, and we had everything we needed and it was always clean. The owner and his son were wonderful people. We would stay here again.
Helen
10.0
/10
Reviewed 406 week(s) ago
Hotels.com verified review
Located in the old town. Perfect for a few days stay.
We were out all day & great to stay in the old town at night. Owners very helpful.
Number of reviews per page
20
40
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