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Hotel Villa Maya
Hotels
9.2
/10
Exceptional
137 reviews
What Guests Say About Their Stay
Dmitry
10.0
/ 10
Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Ruoyan
10.0
/ 10
Overall the experience is amazing.
1) The hotel is very responsive in messaging on hotels.com.
2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people.
3) We had breakfast and dinner at the hotel, both were great!
4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
karen
10.0
/ 10
Staff was very attentive. The hotel was beautiful, serene jungle experience.
In the Area
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Laguna Petenchel, Santa Elena Petén, Municipio de Flores, Departamento del Petén, Guatemala, 1001
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in Hotel Villa Maya
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What's around Hotel Villa Maya
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Laguna Petenchel, Santa Elena Petén, Municipio de Flores, Departamento del Petén, Guatemala, 1001
Discover More About Hotel Villa Maya
Location
Staying at Hotel Villa Maya is a good choice when you are visiting Flores.
About Hotel Villa Maya
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Villa Maya.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Villa Maya exclusively for you.
With all facilities offered, Hotel Villa Maya is the right place to stay.
All facilities in Hotel Villa Maya
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Things to Do
- Beach umbrella
- Outdoor pool
- Picnic area
- Garden
- Spa
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Conference rooms
- Computer station
Family-friendly Facilities
- Children pool
Transportation
- Area shuttle with surcharge
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Villa Maya
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
- Rollaway bed fee: GTQ 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 21:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Villa Maya | 56 |
Number of floors in Hotel Villa Maya | 2 |
Another facilities in Hotel Villa Maya | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Hotel Villa Maya
What are available facilities at Hotel Villa Maya?
There are top facilites at Hotel Villa Maya such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Villa Maya?
The standard check-in time at Hotel Villa Maya is starting from 15:00 - 21:00 while the latest check-out time is at Before 12:00
Does Hotel Villa Maya provide breakfast?
Yes, Hotel Villa Maya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Villa Maya
Other sources (137)
9.2
Exceptional
From 137 reviews
Cleanliness
9.4
Room Comfort
8.6
Location
6.2
Service and Facilites
9.2
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Traveler Reviews Hotel Villa Maya
Number of reviews per page
20
40
Top reviews
Dmitry
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Elizabeth
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Loved the place, the wild life in the area.
Ruoyan
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Overall the experience is amazing.
1) The hotel is very responsive in messaging on hotels.com.
2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people.
3) We had breakfast and dinner at the hotel, both were great!
4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Read More
karen
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Staff was very attentive. The hotel was beautiful, serene jungle experience.
Victoria
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
We love how friendly everyone is and very clean!
Sunetra
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Arjen
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
NORMAN
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
Cheryl
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
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Rachel
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.
Read More
Dagmaris
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Mario
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Fredy
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Well recommend hotel for sure
Peter
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301).
Best for those looking to unwind and rest after waking the pyramids of Tikal.
Would return
steve
Leisure Family
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Excellent
Margaret
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Rosa
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Beautiful resort. Super friendly staff.
Flor
Leisure Family
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Me encanto el lugar y el servicio excelente!
Maria
Friends and Family
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
El aire acondicionado no trabaja bien. Nos morimos de calor
Maura
Leisure Family
10.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
I liked the Forrest and excellent service
Number of reviews per page
20
40
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