Worst experience ever. Bad staff, bad service. I'm a student in hong kong to begin with, having lived here for more than a year, I suggest if you're coming to hk with your family please stay in at least 3-star hotel. First, the location is at cameron road, not nathan road. Also, you need to send an email for your reservation proof. Otherwise, they won't let you in as you need password/code to enter this tiny hostel. Second, my experience was so bad that I came at midnight but no one at hostel helped me out (i did send the email a week before). Even in the morning, my room wasn't ready yet and I had to wait for another hour just to check-in. So I stayed there only one night (instead of 2 days I booked) and I was glad to move to another decent one.