Conrad Pune

This is just a fantastic hotel, with incredible amenities, food, and most crucially - staff. We had an amazing 3 night stay as a family right from our check in experience to the final checkout. Highlights were the child friendly check out process, the quality of the breakfast spread and Asian restaurant, as well as the housekeeping team from Royce and the Ayurvedic massage by Martha. The pool and the desserts at PSB were just the cherry on the cake (no pun intended)l

From arrival to departure, the ambiance at Conrad Pune was excellent, and the staff provided warm, polite, and highly responsive service. A notable example was when I encountered a water leak from the shower, making the bathroom slippery and unsafe. Upon informing housekeeping, they promptly resolved the issue. The travel desk staff were very helpful with Uber bookings, and a dedicated manager ensured our stay was smooth and pleasant. Dining experiences were outstanding. Breakfast and dinner at Coriander Kitchen offered a wide variety, including healthy options. Kabana provided a serene poolside setting with a distinct menu, while Zeera stood out with its exceptional Indian delicacies. The only disappointment was Masu, the hotel’s bar. It did not cater well to business travelers or guests seeking a refined atmosphere. Early in the evening, the bar was empty, with no staff available. Later, private parties took over, with loud music spilling into Coriander Kitchen by 9 PM, disrupting dinner. Despite the staff’s best efforts, it remained intrusive for guests seeking a relaxed setting. Overall, Conrad Pune delivers superb service, elegant ambiance, and excellent dining. Would recommend a bar area appropriate for business travellers and people of 35+ age which would enhance their experience of the place. Conrad Pune certainly deserves 5 star ++ compared to other hotels in India.

Special shout out to a man called India that greeted guests at the entrance. He was very welcoming and a joy to speak with.