ibis Chennai City Centre

Cleanliness needs to improve. Not at par with other ibis hotels globally.

Hall carpet could use some steam cleaning! Ibis India not as sharp as Ibis Thailand or Japan! Otherwise, great experience, good quality!

good location

I stayed at Ibis twice during my visit to India in November 2024. It was an extremely positive experience. The hospitality was unmatched, and all the staff members were very helpful. Laxman, in particular, helped a lot during my stay. I was able to get my business done very smoothly and comfortably. Not to forget, the breakfast buffet was EXCEPTIONAL!

Keep one shaving kit in the room

Well located hotel with good amenities and close proximity to the US consulate. They also offer a complimentary drop to the consulate

I had an incredible stay at this hotel. Excellent service and my requirements were met. I absolutely loved their restaurant which located within their property called 'Spice It'. Food was great.

Room was very small and old appliances. Bathroom had mold and no trash can liners and no wash cloths/towels. Staff was friendly and helpful. Morning breakfast buffet was yummy.

Great hospitality

Very good

Its provide good facilities and services

Average

Staff was very accommodating and helpful.

Good property

The Reception Area Was Smelling in Evening when I reached.

2nd visit to the city IBIS just one night stop over. The Hotel is modern and well managed Check in: consistent with our last visit speedy. Room: Comfortable bed, Coffee tea maker and fridge all in good working order. The bathroom unlike our last visit was in good order and functional. Breakfast: good choice of food both Asian and European. Staff: Again the big plus for us were staff who helped us arrange a Taxi to Pondicherry thanks again for the support it was very much appreciated and one reason I would recommend this hotel and will use again when in Chennai Sally and Dave Yorks

Our check in was fast and a room was allocated on arrival although we were slightly early. Our room was clean and the bed was comfortable with good quality sheets. The bathroom was functional but worn. We used the Restaurant and bar both nights of our stay, there was a good selection of both Indian and international dishes. The barman Thama was able to help us with our choices and provided a good standard of service. Staff on the whole were professional and helpful, a special thank you for the young lady who helped us with our airline booking it was much appreciated. We intend to use the IBIS city again in the very near future and hopefully have a similar experience. Mrs Sally A Thomas Yorks.

Not the best cleanliness

The rooms had good facilities. But it was not clean. There was a bad smell coming as soon as you entered the room. More focus on cleanliness is needed.

Expensive but Great place.