5 Stars Hotels in Batam City Center, Batam

The cleanliness of the room and the toilet was very bad. A lot of trash on the corridor and it was like no one clean the corridor. Trash bin was full so even I could not put my trash there.

Hotelnya sangat dekat dg bandara, karyawannya ramah dan yg saya suka adalah ada fasilitas pengantaran ke bandara and it 's free.

The Staff is friendly, sure will visit here again.

The hotel location is very strategic. If you are facing the entrance door, you can see coffee shop (breakfast is also served there if you get breakfast voucher when booking) on your right side and minimart + laundry on your left side. The minimart is open for 24 hours so you can shop any time of the day. The hotel room is clean and comfortable, but I encounter a unpleasant night on my first night. The aircon doesn't function as it should be. The room is cool but not cool enough for you to sleep using the thick blanket, it 's like you are only using fan in the room not aircon. I moved to another room the next day and I can tell the difference between the previous and recent room. The recent room is much more comfortable. The service and solution from the front desk is also nice. They comply with my particular complaint about the previous room and in the end do offer solution by changing room. They also talk nice and really make you comfortable. Overall, everything is good while living there, no big problem or anything. Sadly I didn't take any picture of the front desk or room.

The room was nice and the bathroom was clean.

Ac ga dingin, air kamar mandi kecil, wifi suka mati2. Kecewa.

Location is near to the City centre.

Hot shower was not working properly.