Actually the service that hotel given is fantastic. Fast respond. And the staff also very nice and helped. Even though in others side of problem about the room facilities need to be improved and maintain very well. We understood that pandemic condition like this. Most of facilities will be reduced. But still need to keep maintain the building facilities too. So for the next all the facilities and the room ready to use and sell with excellent condition. Anyway. Overall was good. Thank you for the services.
1. Ac was not working properly. 2. Ordered some food via gojek they can only drop it at security pos which literaly outside of the building. So unconvinient to walk outside in the middle of the night. 3. They gave torn towels.
I was very dissatisfied. I didn't check out at 10:00 in the morning and planned to extend the room for another night. However, the hotel gave the room to other guests in advance without telling me.
Everything is different from the pictures. The pictures are the old ones when the hotel still new. My suggestion is you should see your room first and decide whether you want to keep it or ask for refund.