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ASTON Inn Mataram
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
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8.6
Impressive
From 4,516 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (71)
Friendly Staffs (49)
Clean Room (49)
Tasty Breakfast (11)
Available Room Types in ASTON Inn Mataram
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Discover More About ASTON Inn Mataram
Location
Staying at ASTON Inn Mataram is a good choice when you are visiting Cakranegara.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About ASTON Inn Mataram
From business event to corporate gathering, ASTON Inn Mataram provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at ASTON Inn Mataram, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ASTON Inn Mataram exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ASTON Inn Mataram is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at ASTON Inn Mataram.
All facilities in ASTON Inn Mataram
Swimming Pool
Functional Hall
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Poolside bar
- Bar
- Snack bar
- Snacks
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Spa
- Sun loungers
- TV lounge
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Business Facilities
- Business center
- Meeting facilities
- Projector
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in ASTON Inn Mataram
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in ASTON Inn Mataram
What are available facilities at ASTON Inn Mataram?
There are top facilites at ASTON Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ASTON Inn Mataram?
The standard check-in time at ASTON Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00
Does ASTON Inn Mataram provide breakfast?
Yes, ASTON Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in ASTON Inn Mataram
Overall Rating & Reviews
From 4,516 verified guests reviews
8.6
Impressive
Fantastic
1,657
Very Good
2,250
Satisfying
135
Average
474
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (71)
friendly staffs (49)
clean room (49)
tasty breakfast (11)
complete facilities (8)
comfortable room (2)
tasty food (50)
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S***o
This is a guest profile.
Business travel
7.9
/ 10
22 May 2024
Quite old hotel, need renovation.
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Accommodation's Reply
26 May 2024
Dear Valued Guest, a warm Greeting from Aston Inn Mataram! Thank you for your feedback. We appreciate your comments and understand that some areas of our hotel may need updating. We are committed to providing a comfortable and enjoyable stay for our guests, and your input helps us to make improvements. We hope to welcome you back in the future to experience the enhancements we plan to make. Best regards, Dayu Febry. Assistant Front Office Manager.
hh
heri h.
10
/ 10
02 May 2024
Lokasi strategis, restaurant juga enak, pilihan menu Ada banyak, dan Ada coffee machine, ini plus banget buat orang yang doyan kopi, bolak balik ambil deh 😅✌.
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Accommodation's Reply
05 May 2024
Dear Mr Heri H, Warm greetings from Aston Inn Mataram! Thank you for your great review! We are glad you enjoyed our strategic location and delicious restaurant facilities. We always try to provide a variety of menu choices to meet your tastes. And of course, we're glad you enjoyed our coffee machine! We hope to welcome you back to our place for an equally satisfying experience in the future. Warm greetings, Dayu Febry. Assistant Front Office Manager.
CT
Cuk T.
Holiday
8.8
/ 10
30 Apr 2024
Overall it was a pleasant stay. Only on the first day, there were ants on my bed. But the staff was very quick response and manage to get rid of the ants. Breakfast has many choices, but the restaurant was too small.
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Accommodation's Reply
05 May 2024
Dear Mrs. Cuk Tho, a warm Greetings from Aston Inn Mataram! Thank you for your feedback! We're glad to hear that you had a pleasant stay overall, although we apologize for the inconvenience caused by the ants on the first day. Thank you for appreciating our staff 's prompt response in addressing the issue. Your feedback about the size of the restaurant has been noted, and we will strive to improve the dining experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better experience next time. Best regards, Dayu Febry. Assistant Front Office Manager.
Muhamad N.
Business
8.5
/ 10
15 Jan 2024
The AC not really cool for Room 520 and really good service.
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Accommodation's Reply
26 Jan 2024
Dear Mr. Muh Nuzur, a warm Greetings from Aston Inn Mataram! Thank you for sharing your feedback with us. We appreciate your kind words about the service you received. We apologize for any inconvenience you experienced with the air conditioning in Room 520. Your comment is important to us, and we will promptly address the issue to ensure that our guests enjoy a comfortable stay in all aspects. We value your patronage and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
N
NIKMAH
Holiday
9.7
/ 10
07 Jan 2024
Overall nice hotel to stay for a while. Really great hospitality from all of the staff. They all greet you when you pass by them. The food is selection is limited but have the basic selection, such as omelette and bread. The room and bed is nice, they only provide one bed.
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Accommodation's Reply
26 Jan 2024
Dear Mrs. Nikmah Nikmah, a warm Greetings from Aston Inn Mataram! Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be a nice place to stay, and we truly appreciate your kind words regarding our staff 's hospitality. It 's wonderful to know that you felt welcomed and acknowledged by our team. We also appreciate your feedback regarding the food selection. We are constantly looking for ways to improve, and your input is valuable to us. Rest assured that we will take your comments into consideration as we work towards enhancing our offerings. We're glad you enjoyed the comfort of our rooms and beds, and we appreciate your understanding regarding the provision of one bed. We look forward to the opportunity of welcoming you back for another pleasant stay. Best regards, Dayu Febry. Assistant Front Office Manager.
G
Guest
9.3
/ 10
03 Jan 2024
We were staying in 2rooms, AC at both rooms was not suficient to cooling down the room. Its not comfort to rest.
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Accommodation's Reply
05 Jan 2024
Dear Mr. Andreas Supriyanta, a warm Greeting from Aston Inn Mataram! Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the insufficient cooling of the air conditioning in both of your rooms. We understand the importance of a comfortable and restful stay, and it is disappointing to hear that the AC did not meet your expectations. Please be assured that we take this matter seriously, and we will address it and ensure such issues are resolved promptly. We appreciate your understanding and bringing this to our attention. Once again, we apologize for any discomfort you experienced and hope to have the opportunity to better serve you in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
daniawan s.
Staycation
9.7
/ 10
01 Jan 2024
1 liked this review
Accommodation's Reply
26 Jan 2024
Dear Mr Daniawan Saputra, Warm greetings from Aston Inn Mataram! Thank you for your kind review! We are very happy to hear that you had a positive experience while staying with us. Your rating is an encouragement for us to continue to provide the best service to our guests. We hope to welcome you back in the future and provide the same, if not better, experience. Warm greetings, Dayu Febry. Assistant Front Office Manager.
AM
Andi M. A. A.
9.7
/ 10
29 Dec 2023
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Accommodation's Reply
05 Jan 2024
Dear Mr Andi Mala Ahmad Abdullah, Warm greetings from Aston Inn Mataram! Thank you for your review, glad to hear that you had a pleasant stay at our hotel. We always try to provide the best service and create a comfortable atmosphere for our guests. We hope to welcome you back in the future and provide an equally satisfying experience. Warm greetings, Dayu Febry. Assistant Front Office Manager.
AA
Ajizah A.
Holiday
8.5
/ 10
27 Nov 2023
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Accommodation's Reply
01 Dec 2023
Dear Mrs. Ajizah Ajizah, Warm greetings from Aston Inn Mataram! Thank you for your excellent review! We are happy to know your satisfaction during your stay with us. Customer satisfaction is our top priority, and we always strive to provide the best experience for every guest. We hope to welcome you back in the future and have a great day. Warm greetings, Dayu Febry. Assistant Front Office Manager.
DD
Diny D.
Business
9.7
/ 10
20 Nov 2023
Everything is good, it 's just that the breakfast menu is less varied.
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Accommodation's Reply
25 Nov 2023
Dear Mrs. Diny Darmasih, a warm Greeting from Aston Inn Mataram! Thank you for taking the time to share your feedback. We're delighted to hear that overall you had a positive experience. We appreciate your comment about the breakfast menu, and we value your input. Your feedback is important to us, and we'll certainly take it into consideration as we continually work to enhance our offerings. Our goal is to provide a diverse and satisfying dining experience for our guests. We hope to have the opportunity to welcome you back in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
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