巴厘島阿雅娜度假村

I really wanted to love Ayana Resort Bali but overall it was not a good experience. What disappointed me most was how stressful and restrictive everything felt. Sunbeds were extremely limited — multiple pools were already full, and we had to physically queue and stay there just to wait for one. You can’t even leave and come back when it’s ready, which honestly took away any sense of ease. Food was another struggle. There seem to be many dining options, but a lot of them only open for dinner. One afternoon we just wanted a simple poolside lunch, but nearby restaurants were “fully booked” — even though there were clearly empty tables that weren’t being used. We were told everything had to be booked through the app. I understand convenience, but having to pre-plan every meal kind of defeats the whole idea of a resort holiday. It got even more frustrating when we were told we couldn’t order food at the pool unless we had a sunbed — which, again, was already hard to get. Eventually we managed to get one after going back and forth, and finally started to relax a bit. Then the bill was brought to us without us even asking. And we were told that we cannot charge the bill to the room and had to pay by card immediately. What kind of resort is this?

讚

Very good location nice sea view best friendly staff

好

枕頭和床墊太軟，其他都很好

不滿意安排不到想要的床型，半年前的訂單check in時說沒有那個床型及淋浴間去水很差，不能接受。還有別墅的房間也很一般。這個價錢，這樣的房間。。

非常满意

影觀一流，洒店餐廳、游池選擇也多，但酒店離大部分峇里景點比較遠，交通時間長，峇里塞車情況也非常嚴重，來回活動及酒店地點往往佔大部分時間。

十分舒服 地方超級大的 態度十分好 很值得

服務人員很友善、飯店本身很美，rock bar、泳池、海邊的景色很棒，來這就是待在飯店不要出去了根本逛不完，這次被升等房型感到非常驚喜。早餐的相較飯店其他部分稍微普通了一點但也不至於吃了生氣，Rock bar的飲料好喝！

Everything was great!! The staffs were all amazing and super helpful!

the hotel is beautiful, all staff r very nice, friendly and cheerful. however, the room was a bit smaller than I expected with what I had paid, also the room light is not enough that it is a bit dark at night. overall, it is a pleasent stay.

酒店服務人員態度親切，SPA體驗很好，餐食也很好吃!!

太美了，环境好，景色美！来巴厘岛一定要住阿雅娜酒店，三大园区各有不同的美景，还有阿雅娜的酒店SPA，非常完美的体验！

Awesome staff and beautiful resort. Definitely will like to come back.

酒店的設施和風景都是很好的。但是，因為太大了，服務不到位，服務員普遍的英文比較差，聽不懂就笑，並不主動解決問題。房間的隔音很差，其他人在走廊走，都聽見拖鞋的走路聲。餐廳的食物一般，小貴。Rock Bar的管理混亂，作為住客，並沒有得到優先安排座位，座位也安排得不好，明明有很好的座位空置，也不安排我們就座。同大堂經理反映了情況，並沒有得到解釋和跟進。 下次不會安排入住這家酒店，反正巴厘島酒店多了去了。或許就是來rock bar喝個飲料，倒是不錯的。 Kubu海灘風景優美，沙灘很好。

岩石餐廳及沙灘海鮮燒烤有點貴

泳池很棒

Everything is really good especially the staff. Enjoy the spa very much! It would be better if the room can add more suspend light. If the wedding venue is not on hold, hotel can open for visit would be nice.

靠海的房型（非Villa)夜晚會聽得到到飯店party的聲音，房間隔音效果不是到很好