Best Western The Lagoon Hotel

Hotels
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Jalan Wolter Monginsidi No. 1, Kompleks Bahu Mall Blok A3, Malalayang, Manado, Sulawesi Utara, Indonesia, 95115
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About Accommodation

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Best Western The Lagoon Hotel is located in area / city Malalayang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2019 Traveloka Hotel Awards Winner: Best Overall

Highlights at This Property

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Full Beach View
Located in Beachside
Spacious Restaurant

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Friendly Staffs (9)
Clean Room (10)
Tasty Breakfast (1)
Great View (12)
10.0
/ 10
Yufron K.
Awesome stay for 6D5N at best western the lagoon hotel, all staff always smile, room is clean and big, superb view in my room, can see beautiful sea and manado tua mount, breakfast a lot of choice. Will stay here again if I am going back to manado

Location Info

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Jalan Wolter Monginsidi No. 1, Kompleks Bahu Mall Blok A3, Malalayang, Manado, Sulawesi Utara, Indonesia, 95115
Lobby Best Western The Lagoon Hotel
Exterior 2 Best Western The Lagoon Hotel

Discover More About Best Western The Lagoon Hotel

Location


Best Western The Lagoon Hotel is located in area / city Malalayang.

The hotel has a very good location, also near the Sam Ratulangi International Airport (MDC), which is only 14.92 km away.

There are plenty of tourist attractions nearby, such as GMIM Efata Tambala within 16.8 km, and Bukit Kasih - Kanonang within 33.76 km.

About Best Western The Lagoon Hotel

Whether you are planning an event or other special occasions, Best Western The Lagoon Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Best Western The Lagoon Hotel.

From business event to corporate gathering, Best Western The Lagoon Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Best Western The Lagoon Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Best Western The Lagoon Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western The Lagoon Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Best Western The Lagoon Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Best Western The Lagoon Hotel.

All Facilities

Bar, Cafe and Lounge Best Western The Lagoon Hotel
Bar, Cafe and Lounge
Swimming Pool Best Western The Lagoon Hotel
Swimming Pool
Fitness Center Best Western The Lagoon Hotel
Fitness Center
Functional Hall Best Western The Lagoon Hotel
Functional Hall
Lobby Best Western The Lagoon Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Buffet breakfast

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Supermarket

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Accessibilty

  • Accessibility equipment

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Best Western The Lagoon Hotel?
There are top facilites at Best Western The Lagoon Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western The Lagoon Hotel?
The standard check-in time at Best Western The Lagoon Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Western The Lagoon Hotel provide breakfast?
Yes, Best Western The Lagoon Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,424 verified guests reviews
8.5
Impressive
Fantastic
1,166
Very Good
1,602
Satisfying
175
Average
481
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
friendly staffs (9)
clean room (10)
tasty breakfast (1)
great view (12)
tasty food (11)
great location (6)
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Language
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MM
Maria M. B.
Staycation
8.3
/ 10
09 Jan 2024
The pros: prompt front desk service, easy check in and out. The bed was comfortable. A hotel with great view of the city and ocean. The cons: we stayed in room 802 and the bathroom sink would leak when being used, the flooring in the shower was odd so water didn't drain properly even til next day (as seen in picture). The toilet bowl was dirty, called housekeeping and asked for it to be cleaned again but the cleaner didn't even scrub the bowl. Still as dirty as before. Breakfast wasn't refilled in timely manner. I came around 9am and requested they refill the food. It took about 20 minutes for food to come out.
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Review photo of Best Western The Lagoon Hotel from Maria M. B.
Review photo of Best Western The Lagoon Hotel 2 from Maria M. B.
Review photo of Best Western The Lagoon Hotel 3 from Maria M. B.

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rf
ruth f. t.
Business
5.6
/ 10
11 Oct 2022
Not clean at all. We're asking to change room but the receptionist so slow.
Review photo of Best Western The Lagoon Hotel from Ruth F. T.

1 liked this review

Fatmawati M.
Staycation
10
/ 10
06 May 2022
Good service and clean hotel rooms.
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Review photo of Best Western The Lagoon Hotel from Nevy M.

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JUNENTI L.
Staycation
9.7
/ 10
08 May 2022
For the umpteenth time staying here. From the first experience until now the service is very satisfying. Recommended
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Review photo of Best Western The Lagoon Hotel from Junenti L.
Review photo of Best Western The Lagoon Hotel 2 from Junenti L.
Review photo of Best Western The Lagoon Hotel 3 from Junenti L.

2 liked this review

IL
Indah L.
9.4
/ 10
03 May 2022
Good service and friendly staff.
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Review photo of Best Western The Lagoon Hotel from Indah I.

1 liked this review

T
Tina
Staycation
8.7
/ 10
28 Apr 2023
I highly recommend staying in a sea view room. Unfortunately, I only had time to enjoy the sunrise and I think the sunset will be even better. The facilities and service were very good, but the food could not give much impression because at that time I only ate a little at dawn.
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Review photo of Best Western The Lagoon Hotel from Bangkit K.
Review photo of Best Western The Lagoon Hotel 2 from Bangkit K.
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Review photo of Best Western The Lagoon Hotel 5 from Bangkit K.
Review photo of Best Western The Lagoon Hotel 6 from Bangkit K.
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Gaeanri s.
This is a private profile
Holiday
8.5
/ 10
02 Jun 2023
Strategic place, unfortunately the room doesn't have a balcony to get a good view. First impression of the room, standard, still very uncomfortable when entering, due to the AC not being active and the heat of the room that feels long gone. Very limited time facilities, gym not at 6am, closes at 6pm. Should be considered longer.
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Review photo of Best Western The Lagoon Hotel from Gaeanri S.

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Accommodation's Reply
14 Jun 2023
Dear Valued Guest. Warmest Greetings From Best Western The Lagoon Hotel! First of all we appreciate your positive review about our hotel. We also want to thank you for highlighting some of your observations. However We apologize for the series of unpleasant events that occurred during your stay. We will look into the issues you have mentioned above and will take immediate action. You need to know that through reviews like this we can improve ourselves to improve the services we provide to our valued guests. Thank You. Best Regards, Grant Alexander Kohdong. Executive Assistant Manager.
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RIZKY F. M.
Staycation
6.3
/ 10
06 Feb 2023
The location is okay, near the mall too, okay, but check-in is really long, about 20 minutes waiting for data. Initially ordered sea view. Even though it is clear in the choice of rooms and the price is different from the usual deluxe because the late check-in is said to have run out according to availability. Why are you putting it in the room options if it's according to availability. Already booked means already allocated, why is this so weird. The second night, I was forced to ask to move to sea view. The receptionist is quite slow.
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Review photo of Best Western The Lagoon Hotel from Rizky F. M.
Review photo of Best Western The Lagoon Hotel 2 from Rizky F. M.

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er
elsye r.
10
/ 10
11 Jun 2023
Exterior dan interior oke banget. Karyawan mulai front office sampai salesnya khususnya Mbak Angel sangat familiar👍. Service nya lumayan oke. Makanannya lumayan enak dan volumenya cukup. Dessertnya enak tapi volumenya terlalu sedikit. 50 pax cuma 2 piring puding dan 1 schal es cincau. Waktu penggunaan ruangan terlalu sedikit cuma 3 jam. Tapi of all recommended.👍🙏.
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Review photo of Best Western The Lagoon Hotel from Elsye R.

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Accommodation's Reply
14 Jun 2023
Dear Valued Guest. Warmest Greetings From Best Western The Lagoon Hotel! First of all we really appreciate your positive review about our hotel. We also want to thank you for highlighting some of your observations. Your review will motivate us to continue to optimize our services and ensure you get unforgettable moments at our hotel. We look forward to welcoming you back. Best Regards, Grant Alexander Kohdong. Executive Assistant Manager.
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DH
Diana H.
10
/ 10
27 Nov 2022
Makanannya rasanya lezat, kamar bersih nyaman, pelayanan ramah.
Review photo of Best Western The Lagoon Hotel from Diana H.

1 liked this review

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Bedroom 4 Best Western The Lagoon Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.