Fairmont Jakarta

最好的酒店，早餐很棒，枕頭非常舒適。

飯店員工在早餐時態度很差。我帶著嬰兒，要求安排一個安靜的區域。我要求的嬰兒床直到晚上10點才送到。房間裡的空調不冷，需要維修。早餐品質極差。

飯店真的很不錯，浴室很大，床也很舒服。就是電視還不是智慧電視。

飯店員工非常熱情友善，辦事效率也很高。房間和設施都非常棒。飯店提供客房送餐服務和保險箱。

We love staying here. Very close to two big shopping malls, Plaza Senayan and Senayan City also close to GBK, so in the morning or evening we can go there, walking distance, to do our workout

Staff very friendly. Little bit a lack of amenities

Never failed selama bbrp kali stay di Fairmont. keep the good work team!

Stayed here twice, hoping it would get better, but so far there’s no improvement in the service staff. The only advantage is the location

I have a very pleasant staycation at Fairmont Hotel. Thank you for giving me and my family the best experience to stay, friendly staff, great breakfast, and also for the best view from our room. Thank you so much and willing to stay again at Fairmont soon.

We had an awesome stay! Lovely hotel! Perfect location! Clean and the staffs are super professional and kind

The air quality in the bedroom was poor, which could be particularly noticeable for people sensitive to dust or with allergies. Possible sources included the bed, curtains and aircon. In addition, the pillows were already worn out and lacked proper support.

A memorable stay. Definitely would go back and spend longer time in Fairmont Jakarta.

I like overall of the Hotel Environment, the hospitality, the foods and the rooms

hotelnya recommended, hanya saja kasur dan bantal kurang nyaman untuk Hotel sekelas Fairmont

I stayed at this hotel during a recent concert trip and had a truly memorable experience. Upon check-in, I was pleasantly surprised to receive a room upgrade, which made my stay even more special. A special shoutout to Mas Dicky, who went above and beyond to make sure everything was perfect. Overall, I couldn't have asked for a better place to stay for the concert. Highly recommend for anyone attending events in the area!

The room is huge and clean. Wonderful place to stay.

Pengalaman pertama menginap disini, jauh2 dr pula seberang sengaja memang ingin nonton TIMNAS di GBK krn jarak yg sangat dekat dg GBK, sayangnya saat keluar dan masuk hotel seperti dicurigai bukan tamu hotel oleh beberapa security, sy paham demi keamanan hotel dan kenyamanan pengunjung, tp sy jg pengunjung yg menginap dihotel ini, sy risih seperti diinterogasi oleh salah satu security sampe ditanya sy nunggu siapa, mau kmn, menginap di nomor kamar brp, pdhl posisi sy baru saja turun dr lift hotel, dan kamar sedang dibersihkan, hanya krn sy berdiri di lobby dan tidak bs duduk saking penuhnya lobby hotel, lalu saat sy bertanya pada bagian penitipan barang, petugas saat itu matanya tidak melihat sy, tetap menunduk menjawab sekenanya, menurut sy sangat tidak sopan, beberapa kali sy menginap di hotel bintang 5, baru kali ini sy merasakan pelayanannya tidak menyenangkan di Hotel fairmont ini

Fully satisfied staying at Fairmont Hotel Jakarta. Top notch services and facilities!

Over All Ok, hanya saja pas dr parkiran mau masuk atau dr lobby ketika kita keluar masuk hotel di tanya terlalu mendetail oleh staff hotel dan satpam,meskipun sdh kita ksh tahu kita tamu ada kunci kmr dan menginap 2mlm, sampai di tanya brp org yg menginap dll, staff hotel dan satpam membuat kita tamu jd kurang nyaman,seharus nya kalau kita sdh kasih lihat kunci kamar ada no kamar di kunci dll mereka tahu kalau kita tamu, tetapi staff hotel dan satpam kurang menghargai kami sebagai tamu ketika keluar masuk di tanya agak lama dan di periksa brg2 agak lama dan terlalu detail, meski pun sdh kita kasih lihat kunci kamar dan ada no kamar di kunci padahal kami menginap di tipe Fairmont Gold 2Bedroom Signature Suite 2mlm, Hospitality nya sangat kurang

So closed to Mall, Stadion GBK and many place