峇里島君悅大飯店

優點是，地點方便，附近有購物中心，餐廳，擁有私人沙灘，晚上的自助餐有火舞表演很精彩。 缺點是，地方很大，走很遠才回到房間，房間比較舊。可能酒店太大，酒店內的服務一般，早餐一般。

意大利餐厅服务有点差，导餐员态度非常恶劣，机械教条。

服務很好很貼心，提早昂抵達也讓我們提早入住，蜜月之旅還送飲品券，並限用花瓣把房間佈置得很浪漫，難忘的回憶👍 花園泳池融入大自然，很美，私人海灘乾淨舒適，早餐buffet 是在泳池畔，漂亮舒適，沙拉很多樣，好吃！咖啡也好喝!

不错

Great amenities, facilities and restaurants but the rooms are older and some of the pillows don’t smell fresh. I had to ask them to change out the pillows are couple of times. The beds are not as comfortable as the other five stars hotels.

The facilities in the room are very old, the door of the balcony cannot be completely closed, and the air conditioner cannot adjust the temperature, but the restaurant and swimming pool are very good, and the service attitude and quality are also very good!

地點很好 走出大門就是Bali Collection, 吃飯逛街散步都算方便. 飯店的滑水道是完美的設施, 小孩愛死了

房間老舊，空調不行，後來幫我們換房。員工訓練有待加強。其它都不錯！

Good!

自1991年完工至今的Grand Hyatt Bali 雖屋齡已老矣 但鄰近優質海灘的地理條件和擁有近8800坪的廣大腹地 創造相對豐富的整體設施與完善配套 相當難得！ 能感受內部硬體陳設已盡力保養 唯獨房內清潔有待加強 地板潮濕 浴缸有髒污和咖啡機的清潔相當馬虎 略顯美中不足 但對於家庭親子客群來說 能提供的實為絕佳首選 尤其館內Salsa Bar蛋類料理廚師對於西方旅客極度友善的服務態度 始終能吸引歐美客群為大宗 也就不足為奇了

飯店有自己的海灘。真的好棒。但是不需住海景房，看不到海。還是會推薦凱悅。

悠閒安靜， 中國人很少，非常安靜

入住四天，房間算乾淨，但拖鞋是紙拖鞋，要玩水要自己帶拖鞋較好，房間的冰箱不冷且裡面的飲料是要付費的，所以我們也沒有使用。第一天入住有水果第二三四天就沒有放了，離Bali collection 很近方便吃喝和購物。飯店內的游泳池很大，有滑水道，但身高不夠高的小朋友和不會游泳的小朋友建議要帶泳圈。

距離BALI COLLECTION & Bali Nusa Dua Theatre 很近, 也有美麗及乾淨的沙灘.來這裡度假是一個很棒的選擇.

Good location with good service. However the hotel may need some renovation such mordenized way to manage the service in order to maintain its 5 star.

좋은 호텔 깨끗한 환경

Lobby was great, but the hotel's age was showing everywhere else. No detailed touches expected of a Grand Hyatt (after pulling out the very nicely placed tissue at the tissue box, there was no more tissue within) and the room smells weird, like very chlorinated water.

We came from a smaller resort in Seminyak and the difference was disappointing. Yes its a large resort but the staff are far less accommodating, their English is not as good so lots of miscommunication and time wasted trying to find out information that is not readily available or clear. The rooms are in an array of condition with some very dated, in need of maintenance, dark and mouldy/musty. We moved rooms 3 times so recommend the north wing as the best location and room standard. The buffet breakfast is disappointing, food in restaurants are on repeat apart from the Japanese and overpriced Italian. Looking at the menu's it is easy to think prices are reasonable but tax & service charges are added to the total and you may as well be in Aus. The main pool area is grubby, no one cleans the lounges or tables. The grounds are beautiful and main pool is awesome for kids but unfortunately even though signed no one is enforcing the saving of sunbeds and the big groups of families always commendeer the lounges and save them for the day which is very frustrating, especially when they leave them unattended for hours while they go off to eat and drink. The resort is marketed to have many water sports ie, surfing, banana boat, parasailing, readily available although this is not the case, they need to booked in advance and cost a fortune.. such a waste that the gorgeous beach area is not utelised. We have 2 kids 10 & 12 years and found the resort to be underwhelming.

Noisy beach club next door- couldn’t get to sleep. No good wifi in room. Average buffet breakfast compared to other Bali stays. Wait time for check in and long distance to walk from room to lobby, pool and other amenities (and we booked a nice ocean view room).. not the peaceful, relaxing stay we hoped for.

コンシェルジュよ案内が雑で間違った情報を提供してる点が残念だが対応は丁寧。