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Grand Tjokro Balikpapan
Grand Tjokro Balikpapan
Hotels
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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
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8.5
Impressive
From 7,610 reviews
About Accommodation
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2019 Traveloka Hotel Awards Winner: Best Cleanliness
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (46)
Excellent Service (32)
Great Cleanliness (6)
Complete Facilities (10)
Available Room Types in Grand Tjokro Balikpapan
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Jalan Marsma R.Iswahyudi Rt.03 No.21 Sepinggan, Balikpapan Selatan, Balikpapan, Kalimantan Timur, Indonesia, 76115
Discover More About Grand Tjokro Balikpapan
Location
Grand Tjokro Balikpapan is a hotel in a good neighborhood, which is located at South Balikpapan.
About Grand Tjokro Balikpapan
Grand Tjokro Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Grand Tjokro Balikpapan provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotelβs fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether youβre traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Tjokro Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Tjokro Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Tjokro Balikpapan.
All facilities in Grand Tjokro Balikpapan
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper
- Wedding service
Things to Do
- Children play area
- Fitness center
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
- Hot tub
- Sun loungers
- TV lounge
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Dining area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Transportation
- Airport transfer
- Area shuttle
- Bicycle storage
- Secure parking
- Valet parking
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Grand Tjokro Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently asked question in Grand Tjokro Balikpapan
What are available facilities at Grand Tjokro Balikpapan?
There are top facilites at Grand Tjokro Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Tjokro Balikpapan?
The standard check-in time at Grand Tjokro Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Tjokro Balikpapan provide breakfast?
Yes, Grand Tjokro Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Tjokro Balikpapan
Overall Rating & Reviews
From 7,610 verified guests reviews
8.5
Impressive
Fantastic
2,371
Very Good
4,036
Satisfying
334
Average
869
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (46)
excellent service (32)
great cleanliness (6)
complete facilities (10)
tasty food (42)
kids friendly (22)
easy airport access (3)
nice interior (1)
friendly staffs (4)
clean room (57)
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M***a
This is a guest profile.
Medical Travel
8.9
/ 10
27 May 2024
The staff were very friendly and helpful. Breakfast food from the restaurant had so much variation and taste good.
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YA
Yudhi A.
10
/ 10
11 May 2024
Jadi hotel pilihan utama utk keperluan transit di Balikpapan. Kamar mewah, makanan enak dan bervariasi. Akses mudah.
1 liked this review
Accommodation's Reply
16 May 2024
To Mr. Yudhi A. Thank you for choosing the Grand Tjokro Hotel as Mr. Yudhi's accommodation while you were in Balikpapan. It is very pleasing to know that Mr Yudhi was happy while staying at our hotel and gave good comments as a reference for us in improving service. We really hope that Mr. Yudhi will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
LK
Lintang K. D.
Business
8.5
/ 10
02 May 2024
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Accommodation's Reply
07 May 2024
To Mr. Nurfahmi Muchlis. Thank you for choosing Grand Tjokro Hotel as your accommodation while you were in Balikpapan. It is very pleasing to know that Mr. Nurfahmi was happy while staying at our hotel and gave good comments as a reference for us in improving service. We really hope that Mr. Nurfahmi will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
MM
Manotar M.
Staycation
8.5
/ 10
13 Apr 2024
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Accommodation's Reply
26 Apr 2024
To Mrs. Manotar Marisi. Thank you for choosing Grand Tjokro Hotel as your accommodation while you were in Balikpapan. It is very pleasing to know that Mrs. Manotar felt happy while staying at our hotel and gave good comments as a reference for us in improving services. We really hope that Mrs. Manotar will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
ID
Ipur D. A.
Leisure
9.7
/ 10
10 Apr 2024
It 's a great vacation here, perfect accommodation, near to airport, very nice staff.
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Accommodation's Reply
26 Apr 2024
To Mr. Ipur D. A. Thank you for choosing Grand Tjokro Hotel as Mr. Ipur ' s accommodation while you were in Balikpapan. We are very happy to hear that Mr. Ipur is satisfied with our service, we will forward your comments to management to further improve the quality of our service. We really hope that Mr. Ipur will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
Venkateshwaran R.
Business
8.4
/ 10
16 Feb 2024
Rooms are very small and gym facilities are not good.
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Accommodation's Reply
04 Mar 2024
Dear Mr. Radhakrishnan Venkateshwaran, Warmest greetings from Grand Tjokro Balikpapan. Thank you for trusting in choosing Grand Tjokro Balikpapan as your accommodation place during activities and for offering time to share experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team in improving and maintaining guest comfort. Once again, we are very grateful for the review given and always look forward to Mr. Radhakrishnan return on the next occasion. Best regards, General Manager. Grand Tjokro Balikpapan.
zainal a.
6
/ 10
12 Feb 2024
1 liked this review
Accommodation's Reply
16 Feb 2024
To Mrs. Zainal Abidin. Thank you for choosing Grand Tjokro Hotel as your accommodation while you were in Balikpapan. It is very pleasing to know that Mr Zainal was happy while staying at our hotel and gave good comments as a reference for us in improving service. We really hope that Mr. Zainal will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
SP
Sandi P.
Holiday
8.5
/ 10
26 Dec 2023
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Accommodation's Reply
15 Jan 2024
To Mr. Sandi Purnama. Thank you for choosing Grand Tjokro Hotel as your accommodation while you were in Balikpapan. It is very pleasing to know that Mr Sandi was happy while staying at our hotel and gave good comments as a reference for us in improving our services. We really hope that Mr. Sandi will welcome you back on your next visit. Thank You. Management of Grand Tjokro Balikpapan.
JO
Joe O. U. C.
Transit
6.2
/ 10
18 Dec 2023
Found the table lamp no longer there and half the room was dark. The mini fridge and the safe lock not in working condition. The shower rose leaking causing the water to spray water and wet the ceiling. The only thing I like about this was the airport view.
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Accommodation's Reply
02 Jan 2024
Dear Mr. Ui Choon Ooi, Warmest greetings from Grand Tjokro Balikpapan. Thank you for trusting in choosing Grand Tjokro Balikpapan as your accommodation place during activities and for offering time to share experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team in improving and maintaining guest comfort. Once again, we are very grateful for the review given and always look forward to Mr. Choon return on the next occasion. Best regards, General Manager. Grand Tjokro Balikpapan.
YB
Yusak B.
Holiday
8.8
/ 10
06 Dec 2023
Was not a good experience staying at this hotel. Bed sheets and duvet covers were not clean, need to replace 2 our of 4 bed sheets and duvet covers. Room telephone was always in speaker mode, complained then they replaced the phone set. Air conditioner was not able to be controlled by the remote control. Air conditioner indoor cover was also broken. No window in the family room. The only advantage was the location, close to airport.
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Accommodation's Reply
12 Dec 2023
Dear Mrs. Yusak Barnabas, Warmest greetings from Grand Tjokro Balikpapan. Thank you for trusting in choosing Grand Tjokro Balikpapan as your accommodation place during activities and for offering time to share experiences at Traveloka. The reviews given are very valuable for the overall progress of our hotel. We will continue to strive to provide the best service for every visitor and hotel guest. We will continue this review to further motivate our team in improving and maintaining guest comfort. Once again, we are very grateful for the review given and always look forward to Mrs. Yusak return on the next occasion. Best regards, General Manager. Grand Tjokro Balikpapan.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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