Grand Zuri Hotel Dumai

Stayed here for a day. Got a windowless room (no information was provided upon booking), non-smoking room, but the smell of cigarette smoke was very strong. Even sleeping was hard to breathe. I tried to wear a mask, but the next day the mask smelled of cigarette smoke. Just imagine, no window, but someone was smoking inside.

The children are happy because they can staycation and swim at the same time

It was a nice experience, but I don't think the breakfast was that great.

does not match the order notes and next time if there are notes they must be responded to💪💪💪

All good, it's been always a pleasure staying in this hotel for my colleague who is visiting for work in Dumai.

Good, friendly, fun, good atmosphere

Easy check-in process, delicious breakfast, and a varied menu every day. Old but gold hotel (y)

#LetMeTellYouAStory staying here feels safe, comfortable, peaceful. The hotel is located in the city center and not far from the beach, if you want to go anywhere, just call gr*b there. The room is spacious and okay for a long stay in this area, the food is overall okay, one thing I like is the waffle, it has become a benchmark in food for me, then there is a swimming pool that is quite good to use in free time, the hotel staff are all friendly, thanks.

Ok [Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]

The hotel rooms are clean, the swimming pool is safe for children, the hotel staff is friendly, and especially the car park is spacious, so it is highly recommended to book.

All is good, there is only one thing that makes it uncomfortable, Grand Zuri employees when having breakfast, join the hotel residents to take breakfast on the same plate and in the same place. Suggestion is that the time and place should be separated too, thanks.

Very comfortable, all the cleanliness is also good.

Very helpful with check-in and check-out, but I got a smoking room with no windows.

Disappointed. I left my tws (bluetooth earphones) on the bed but the hotel didn't give me any information. I just realized I left my tws behind when I was home 🥲 I remember it clearly on the bed. Last year I also had an unpleasant experience... but I won't tell it here. The breakfast tasted good.... it was quite good and the room was also quite spacious (no windows). I also chose this hotel because there was a swimming pool for kids and family. Btw, the price for breakfast was 125k.

Overall very comfortable and strategic, friendly and sociable staff. Recommended for business and family holiday.

Nice hotel, such a cozy room even for holiday or duty.

Good Yolong, keep it clean and friendly thank you.

A clean and well-maintained room provides comfort to me and my family. Cleanliness of the room with clean floors, walls, bathrooms, and other furniture. The calm and comfortable hotel atmosphere, both in terms of interior design, lighting, and sound, so that my family and I feel relaxed and enjoy our stay. as well as various attractive facilities such as swimming pools, spas, or restaurants with delicious menus, so that we can improve our stay experience. no less important is the behavior of the staff who are friendly, professional, and willing to help us in everything so that we can be satisfied. proactive staff: such as offering help before we ask, thus creating a more memorable stay experience. staff who record/remember my name: The behavior of staff who remember my name creates a more personal impression and makes us feel appreciated. while the unique experience is that we are offered an interesting room theme. also comes an unexpected surprise, namely we are given a welcome gift or special service that becomes more memorable. a feeling of comfort and security while staying at the hotel, both in terms of security, cleanliness, and comfort of the room.

Room Cleanliness: A clean and well-maintained room provides comfort. Cleanliness of the room with clean floors, walls, bathrooms, and other furniture. A calm and comfortable hotel atmosphere, both in terms of interior design, lighting, and sound, so that my family and I feel relaxed and enjoy our stay. as well as various attractive facilities such as a swimming pool, spa, or restaurant with a delicious menu, so that we can improve our stay experience. no less important is the behavior of the staff who are friendly, professional, and willing to help us in everything so that we can be satisfied. proactive staff: such as offering help before we ask, thus creating a more memorable stay experience. staff who record/remember my name: The behavior of staff who remember my name creates a more personal impression and makes us feel appreciated. while the unique experience is that we are offered an interesting room theme. also comes an unexpected surprise, namely we are given a welcome gift or special service that becomes more memorable. feeling comfortable and safe while staying at the hotel, both in terms of security, cleanliness, and comfort of the room.

Every time I go to Dumai I stay at Grand Zuri Dumai. At this time the staff said it was fully booked so of the 2 rooms I booked, one had no window. However, the cleanliness and friendliness of the staff were impressive. Hopefully I can stay again someday when I return to my childhood city