I Hotel Batam

Hotels
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8.9
/10
Exceptional
979 reviews

What Guests Say About Their Stay

Surroundings (10)
Accessibility (10)
Staff Friendliness (10)
Room Space (10)

Michael L. d. W.

9.1
/ 10
I had a perfect stay, very friendly staff, good service, good food, and extensive breakfast. Easy walk to Nagoya Hill Mall.

J***n

10.0
/ 10
Great place to stay. Clean and comfortable rooms. I forgot something in my room when I checked out, and I was immediately contacted by the front office.

Dedy Astika

9.7
/ 10
This special hotel dibatam from the location to the hotel itself strategic and very satisfactory
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arief h.

8.5
/ 10
Excellent, comfortable, clean, recommended
See original

Sellania Oktafiona

9.1
/ 10
The hotel is nice and the staff is friendly. Deck with nagoya hill. Stay muter to the rear of the hotel directly until. breakfast was tasty and plentiful. Overall good.
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In the Area
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Jalan Teuku Umar, Bukit Nagoya , Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Grands I Hotel I Hotel Batam is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

I Hotel Batam Address: Map & Location

Jalan Teuku Umar, Bukit Nagoya , Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby I Hotel Batam
Exterior 2 I Hotel Batam

Discover More About I Hotel Batam

note: hotel was previously named Grands I Hotel

Location


I Hotel Batam is a hotel is located at Nagoya.

About I Hotel Batam

From business event to corporate gathering, I Hotel Batam provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from I Hotel Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

I Hotel Batam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at I Hotel Batam.

All facilities in I Hotel Batam

Bar, Cafe and Lounge I Hotel Batam
Bar, Cafe and Lounge
Swimming Pool I Hotel Batam
Swimming Pool
Entertainment Facility I Hotel Batam
Entertainment Facility
Fitness Center I Hotel Batam
Fitness Center
Functional Hall I Hotel Batam
Functional Hall

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Elevator

In-room Facilities

  • Bathtub
  • Desk
  • In-room safe
  • TV
  • Shower
  • Separate shower and tub
  • Minibar
  • Cable TV

Things to Do

  • Massage
  • Fitness center
  • Steam room
  • Spa
  • Outdoor pool
  • Sauna
  • TV lounge

Hotel Services

  • Concierge
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Doorman
  • 24-hour security
  • 24-hour Receptionist

Nearby Facilities

  • Shops
  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Laundry
  • Beauty salon

General

  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Ballroom
  • Banquet

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Projector
  • Photocopier

Food and Drinks

  • Bar
  • Breakfast
  • Pub

Transportation

  • Car rental
  • Secure parking

Family-friendly Facilities

  • Children pool

Connectivity

  • LAN Internet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in I Hotel Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please provide swab and rapid test report upon check-in for guests coming outside from Kepulauan Riau.

Additional Policy

Please provide swab and rapid test report upon check-in for guests coming outside from Kepulauan Riau.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at I Hotel Batam
165
Number of floors in I Hotel Batam
7
Another facilities in I Hotel Batam
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in I Hotel Batam

What are available facilities at I Hotel Batam?
There are top facilites at I Hotel Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at I Hotel Batam?
Check-in time at I Hotel Batam is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does I Hotel Batam provide breakfast?
Yes, I Hotel Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of I Hotel Batam?
I Hotel Batam is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does I Hotel Batam have?
I Hotel Batam has 7 floors.
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More Reviews from Other Guests in I Hotel Batam

Overall Ratings & Reviews I Hotel Batam

Traveloka (439)
Other sources (540)
9.0
Exceptional
From 540 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews I Hotel Batam

Number of reviews per page
20
40
Top reviews
Jennifer
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very friendly. The management could’ve improved the condition of the hotel. The hotel
Jackie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient. Right behind Nagoya
Sasi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was restful & enjoyable
Mohammed
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good
Hanrong
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

3mins walk to Nagoya Hill Shopping Centre. Room is clean and staff are friendly. Highly recommended.
Nur Faradibah Binte
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything
Serene
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel gave us a free upgrade
SRI
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everything was good
MUI HUANG
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Have been staying here for my last few Batam trips and have been very happy from room to staff to amenities but this trip was not so pleasant. First of all, think was given a room on a smoking level? Kept smelling cigarettes througout. Then the tap for shower and sink is not working well, its jammed and water splashing all over. The lock on the door was also not working well... Complained to the reception and they were very polite and pleasant, tried to rectify the issues but doesnt help much. Wish they would double checked everything before releasing the room, and we were there after 3pm, which isbthe check in time, so they should have enough time to prepare their rooms for new guest.
Read More
Sok Hwa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean and well maintain...
Rusminah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.
Ruzita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I was given free upgraded to one bedroom.The room was spaceous,clean and beautiful.Super sweet memories created
ROHANIZA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Will come to Visit this hotel again for future recommended to all.
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Muhamed
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great service and friendly staff. Check in was smooth and flawless.
Sasi K.
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
TAN BEE
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Staff are smiley, friendly and helpful.
Mohamed Zahril
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Clean and comfortable place to relax.
Weijie
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel is quiet and near to Nagoya mall. Staff is friendly.
Natalie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
In-room Bathroom 4 I Hotel Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews I Hotel Batam

Traveloka (439)
Other sources (540)
9.0
Exceptional
From 540 reviews
Cleanliness

8.8

Room Comfort

9.0

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews I Hotel Batam

Number of reviews per page
20
40
Top reviews
Jennifer
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very friendly. The management could’ve improved the condition of the hotel. The hotel
Jackie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient. Right behind Nagoya
Sasi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was restful & enjoyable
Mohammed
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good
Hanrong
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

3mins walk to Nagoya Hill Shopping Centre. Room is clean and staff are friendly. Highly recommended.
Nur Faradibah Binte
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything
Serene
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel gave us a free upgrade
SRI
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everything was good
MUI HUANG
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Have been staying here for my last few Batam trips and have been very happy from room to staff to amenities but this trip was not so pleasant. First of all, think was given a room on a smoking level? Kept smelling cigarettes througout. Then the tap for shower and sink is not working well, its jammed and water splashing all over. The lock on the door was also not working well... Complained to the reception and they were very polite and pleasant, tried to rectify the issues but doesnt help much. Wish they would double checked everything before releasing the room, and we were there after 3pm, which isbthe check in time, so they should have enough time to prepare their rooms for new guest.
Read More
Sok Hwa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean and well maintain...
Rusminah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Check in was smooth. Front desk was helpful, efficient n check in as early as 12nn. With upgraded room. Excellent service. Mall was walking distance. After check out service, too was superb. Will for sure return for next retreat with family.
Ruzita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I was given free upgraded to one bedroom.The room was spaceous,clean and beautiful.Super sweet memories created
ROHANIZA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Will come to Visit this hotel again for future recommended to all.
Richard
icon-Leisure
Leisure
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Muhamed
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great service and friendly staff. Check in was smooth and flawless.
Sasi K.
icon-Business
Business
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
TAN BEE
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Staff are smiley, friendly and helpful.
Mohamed Zahril
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Clean and comfortable place to relax.
Weijie
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The hotel is quiet and near to Nagoya mall. Staff is friendly.
Natalie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Read More
Number of reviews per page
20
40