Horison Ultima Bekasi Hotel

Hotels
8.5
/10
Very Good
11,122 reviews

What Guests Say About Their Stay

Staff Friendliness (294)
Bedroom (275)
Room Space (272)
Ambiance (269)

Diah A.

10.0
/ 10
The staff was really helpful, I asked for plates and cutlery, and they delivered it really quickly. I left my wallet at breakfast, and as soon as I reported it, it was delivered to my room. Thank you.
See original

Perdhana S. R.

10.0
/ 10
Check in was smooth and fast, the staff was friendly, all requests were met, and the food in the restaurant was delicious and varied.
See original

H***o

9.4
/ 10
Wow, it was really satisfying. The receptionist was very friendly and helpful when I forgot my parking ticket, and she immediately gave me directions when I wanted to exit the parking lot. The room was clean, tidy, and large, and it had a bathtub. 😊 Breakfast was varied and there was a coffee machine. Top notch, five stars from me.
See original

Verified Traveler

10.0
/ 10
The breakfast was delicious and varied. The swimming pool was great, and the room view was great. It was clean, comfortable, and perfect for a staycation. If you want to buy food, the mall is nearby. The location is very strategic.
See original

E***a

8.5
/ 10
Delicious food, spacious restaurant, clean rooms, very friendly hotel and restaurant staff.
See original
In the Area
See Map
Jl. KH. Noer Alie, Po Box 223, Bekasi Selatan, Bekasi, Jawa Barat, Indonesia, 17148

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Horison Ultima Bekasi Horison Ultima Bekasi Hotel is located in area / city South Bekasi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Horison Ultima Bekasi Hotel Address: Map & Location

Jl. KH. Noer Alie, Po Box 223, Bekasi Selatan, Bekasi, Jawa Barat, Indonesia, 17148
Discover More Places
Lobby Horison Ultima Bekasi Hotel
Bedroom 2 Horison Ultima Bekasi Hotel

Discover More About Horison Ultima Bekasi Hotel

note: hotel was previously named Horison Ultima Bekasi

Location


Horison Ultima Bekasi Hotel is located in area / city South Bekasi.

About Horison Ultima Bekasi Hotel

From business event to corporate gathering, Horison Ultima Bekasi Hotel provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Horison Ultima Bekasi Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Horison Ultima Bekasi Hotel, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Horison Ultima Bekasi Hotel.

If you plan to have a long-term stay, staying at Horison Ultima Bekasi Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Horison Ultima Bekasi Hotel will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Ultima Bekasi Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Ultima Bekasi Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Horison Ultima Bekasi Hotel.

All facilities in Horison Ultima Bekasi Hotel

Bar, Cafe and Lounge Horison Ultima Bekasi Hotel
Bar, Cafe and Lounge
Swimming Pool Horison Ultima Bekasi Hotel
Swimming Pool
Entertainment Facility Horison Ultima Bekasi Hotel
Entertainment Facility
Functional Hall Horison Ultima Bekasi Hotel
Functional Hall
Lobby Horison Ultima Bekasi Hotel
Lobby

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Porter

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Cafe

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Massage
  • Outdoor facilities
  • Outdoor pool

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Badminton
  • Fitness center

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Horison Ultima Bekasi Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Horison Ultima Bekasi Hotel
266
Number of floors in Horison Ultima Bekasi Hotel
16
Another facilities in Horison Ultima Bekasi Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Horison Ultima Bekasi Hotel

What are available facilities at Horison Ultima Bekasi Hotel?
There are top facilites at Horison Ultima Bekasi Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Horison Ultima Bekasi Hotel?
Check-in time at Horison Ultima Bekasi Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Horison Ultima Bekasi Hotel provide breakfast?
Yes, Horison Ultima Bekasi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Horison Ultima Bekasi Hotel?
Horison Ultima Bekasi Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Horison Ultima Bekasi Hotel have?
Horison Ultima Bekasi Hotel has 16 floors.
See All

More Reviews from Other Guests in Horison Ultima Bekasi Hotel

Overall Ratings & Reviews Horison Ultima Bekasi Hotel

Traveloka (11,057)
Other sources (65)
8.6
Very Good
From 11,057 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Horison Ultima Bekasi Hotel
All
Staff Friendliness (197)
Room Space (190)
Ambiance (188)
Bedroom (188)
Variety (177)
Hotel Area (174)
Accessibility (171)
Taste (168)
Family Friendly (164)
Bathroom (161)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Horison Ultima Bekasi Hotel

Number of reviews per page
20
40
Customer reviews
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
God willing, I will come back here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Zahroh A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed here twice, all the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Mr. Zahroh A., From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Diah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was really helpful, I asked for plates and cutlery, and they delivered it really quickly. I left my wallet at breakfast, and as soon as I reported it, it was delivered to my room. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Deah A., From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, The General Manager
Translated by Google Icon
See original
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Family friendly, close access to the mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Valued Guest, It is with great pleasure that we, Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
Fauzan A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is very helpful... Friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Mr. Fozan A., From Horizon Ultima Bekasi Hotel, we respectfully thank you for your excellent review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
So that the towels in the room should be replaced with new ones, because they look worn and a bit torn, for a 4-star hotel it seems inappropriate to provide towels like that, otherwise it's okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Valued Guest, This is a message from Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi and for your review. We apologize for the inconvenience you experienced. We have informed the relevant department to ensure this does not happen again. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
Translated by Google Icon
See original
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly, the check-in & check-out process is also fast, the hotel is very spacious, the food is very varied and delicious & the hotel is very close to the mall, just walk there 😁... Next time I will come back again 😇
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you Horison Ultima Bekasi, my kids were very happy staying there :)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Sharfina N. A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
From check-in, I had to wait almost half an hour to get my room key. It got to the point where, around 5 a.m., the bathroom faucets stopped working! I was forced to use bottled water for cleaning and ablutions, using up three bottles. I waited another half hour for the water to come out, and the engineer checked it. Even when it did come back on, the water was cloudy, dirty, and brown. Fortunately, when I asked for compensation for the bottled water I used, the hotel agreed. Please fix this. Honestly, this water issue is really annoying. I feel like I've been ripped off. Maybe if I have the opportunity to stay again and the experience isn't as bad, I'll give a new rating. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Mar 2026
Ms. Charfina N.A. respectfully extends an invitation from Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and for your review. We apologize for the inconvenience you experienced. We have informed you of the issue and will take immediate action to resolve it and ensure it does not happen again in the future. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, The General Manager
Translated by Google Icon
See original
B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Horison is my family's go-to place to stay. The staff is friendly and the rooms are comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Horizon Ultima Bekasi Hotel extends its warmest greetings and thanks you for your excellent review of our hotel. Your feedback is invaluable in helping us to provide the best possible service. We look forward to welcoming you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Khaizura A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A hotel without the hassle, with tap cards, no deposit, etc., located under a mall. It's great. It could be a good option for lodging, but it's a shame the parking is quite far away. The food tastes even better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Annual subscription and very comfortable with very cheap prices, facilities next to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Perdhana S. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
Check-in was safe and smooth, but unfortunately, I had a special request, which the hotel couldn't accommodate. Instead, I was told I'd have to pay an additional 100,000 Rupiah if it met my request. Parking is quite busy, as it's attached to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Mr. Perdhana S. R., This is a brief message from Horison Ultima Bekasi Hotel. Thank you for taking the time to review our hotel. We apologize in advance that we cannot fulfill your special request. Your feedback is invaluable in helping us provide the best service in the future. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Arief D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
There are plenty of meeting rooms and rooms. They're pretty clean, and the staff is friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Mr. Arief D, Sincerely yours, Horison Ultima Bekasi Hotel. Thank you for your wonderful review of our hotel. Your feedback helps us to provide the best service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Ratna D. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My first time here, I was very impressed. The hotel was clean, tidy, and smelled great. My kids loved it. The food was delicious. Keep up the good service, and best of luck ☺️🙏
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Mar 2026
Dear Ms./Mrs. Ratana D.A., From Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, General Manager
Translated by Google Icon
See original
Perdhana S. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check in was smooth and fast, the staff was friendly, all requests were met, and the food in the restaurant was delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Feb 2026
Dear Mr. Prime Minister, This is a message from Horizon Ultima Bekasi Hotel expressing our gratitude for taking the time to write a review about your stay. We are delighted to hear about your valuable experience during your stay at Horizon Ultima Bekasi. Customer satisfaction is always our priority, and your review is very important to us. We hope to welcome you again on a future occasion. Sincerely, The General Manager
Translated by Google Icon
See original
Mindi E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
the bathroom water is a bit dirty and the hot water is not hot
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Feb 2026
Dear Ms. Mindy E, Sincerely, From Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and for your review. We apologize for the inconvenience you experienced. We have informed the relevant department to ensure this does not happen again. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Extraordinarily comfortable, friendly staff, spacious parking, easy to buy food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
v***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Clean room, good service, but the food is not complete, hahaha
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
kunkun
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Comfortable and strategic place
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jan 2026
Dear Ms./Mrs. Kunkun, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Horison Ultima Bekasi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Horison Ultima Bekasi Hotel

Traveloka (11,057)
Other sources (65)
8.6
Very Good
From 11,057 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about Horison Ultima Bekasi Hotel
All
Staff Friendliness (197)
Room Space (190)
Ambiance (188)
Bedroom (188)
Variety (177)
Hotel Area (174)
Accessibility (171)
Taste (168)
Family Friendly (164)
Bathroom (161)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Horison Ultima Bekasi Hotel

Number of reviews per page
20
40
Customer reviews
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
God willing, I will come back here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Zahroh A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed here twice, all the best.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Mr. Zahroh A., From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Diah A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff was really helpful, I asked for plates and cutlery, and they delivered it really quickly. I left my wallet at breakfast, and as soon as I reported it, it was delivered to my room. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Deah A., From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, The General Manager
Translated by Google Icon
See original
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Family friendly, close access to the mall
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Valued Guest, It is with great pleasure that we, Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
Fauzan A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff is very helpful... Friendly
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Apr 2026
Dear Mr. Fozan A., From Horizon Ultima Bekasi Hotel, we respectfully thank you for your excellent review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
So that the towels in the room should be replaced with new ones, because they look worn and a bit torn, for a 4-star hotel it seems inappropriate to provide towels like that, otherwise it's okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2026
Dear Valued Guest, This is a message from Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi and for your review. We apologize for the inconvenience you experienced. We have informed the relevant department to ensure this does not happen again. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
Translated by Google Icon
See original
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The staff is friendly, the check-in & check-out process is also fast, the hotel is very spacious, the food is very varied and delicious & the hotel is very close to the mall, just walk there 😁... Next time I will come back again 😇
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you Horison Ultima Bekasi, my kids were very happy staying there :)
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Sharfina N. A.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
From check-in, I had to wait almost half an hour to get my room key. It got to the point where, around 5 a.m., the bathroom faucets stopped working! I was forced to use bottled water for cleaning and ablutions, using up three bottles. I waited another half hour for the water to come out, and the engineer checked it. Even when it did come back on, the water was cloudy, dirty, and brown. Fortunately, when I asked for compensation for the bottled water I used, the hotel agreed. Please fix this. Honestly, this water issue is really annoying. I feel like I've been ripped off. Maybe if I have the opportunity to stay again and the experience isn't as bad, I'll give a new rating. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Mar 2026
Ms. Charfina N.A. respectfully extends an invitation from Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and for your review. We apologize for the inconvenience you experienced. We have informed you of the issue and will take immediate action to resolve it and ensure it does not happen again in the future. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, The General Manager
Translated by Google Icon
See original
B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Horison is my family's go-to place to stay. The staff is friendly and the rooms are comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Horizon Ultima Bekasi Hotel extends its warmest greetings and thanks you for your excellent review of our hotel. Your feedback is invaluable in helping us to provide the best possible service. We look forward to welcoming you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Khaizura A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
A hotel without the hassle, with tap cards, no deposit, etc., located under a mall. It's great. It could be a good option for lodging, but it's a shame the parking is quite far away. The food tastes even better.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Annual subscription and very comfortable with very cheap prices, facilities next to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Mar 2026
Dear Gentlemen/Ladies, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Perdhana S. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
Check-in was safe and smooth, but unfortunately, I had a special request, which the hotel couldn't accommodate. Instead, I was told I'd have to pay an additional 100,000 Rupiah if it met my request. Parking is quite busy, as it's attached to the mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear Mr. Perdhana S. R., This is a brief message from Horison Ultima Bekasi Hotel. Thank you for taking the time to review our hotel. We apologize in advance that we cannot fulfill your special request. Your feedback is invaluable in helping us provide the best service in the future. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Arief D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
There are plenty of meeting rooms and rooms. They're pretty clean, and the staff is friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Mar 2026
Dear Mr. Arief D, Sincerely yours, Horison Ultima Bekasi Hotel. Thank you for your wonderful review of our hotel. Your feedback helps us to provide the best service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Ratna D. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
My first time here, I was very impressed. The hotel was clean, tidy, and smelled great. My kids loved it. The food was delicious. Keep up the good service, and best of luck ☺️🙏
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Mar 2026
Dear Ms./Mrs. Ratana D.A., From Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, General Manager
Translated by Google Icon
See original
Perdhana S. R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Check in was smooth and fast, the staff was friendly, all requests were met, and the food in the restaurant was delicious and varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Feb 2026
Dear Mr. Prime Minister, This is a message from Horizon Ultima Bekasi Hotel expressing our gratitude for taking the time to write a review about your stay. We are delighted to hear about your valuable experience during your stay at Horizon Ultima Bekasi. Customer satisfaction is always our priority, and your review is very important to us. We hope to welcome you again on a future occasion. Sincerely, The General Manager
Translated by Google Icon
See original
Mindi E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
the bathroom water is a bit dirty and the hot water is not hot
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Feb 2026
Dear Ms. Mindy E, Sincerely, From Horizon Ultima Bekasi Hotel. Thank you for choosing to stay at Horizon Ultima Bekasi Hotel and for your review. We apologize for the inconvenience you experienced. We have informed the relevant department to ensure this does not happen again. We always welcome you back and hope your next visit will be even more enjoyable. Sincerely, General Manager
Translated by Google Icon
See original
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Extraordinarily comfortable, friendly staff, spacious parking, easy to buy food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jan 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
v***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Clean room, good service, but the food is not complete, hahaha
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Dear Gentlemen/Ladies, It is with great pleasure that we, the Horizon Ultima Bekasi Hotel, express our gratitude for your wonderful review of our hotel. Your feedback helps us to provide the best possible service. We always welcome you back and hope your next visit will be even more memorable. Sincerely, The General Manager
Translated by Google Icon
See original
Profile Picture
kunkun
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Comfortable and strategic place
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 Jan 2026
Dear Ms./Mrs. Kunkun, From the Horizon Ultima Bekasi Hotel, we respectfully thank you for your wonderful review of our hotel. Your feedback helps us to provide the best service. We always welcome you back and hope your next visit will be even more enjoyable than the last. Sincerely, The General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40