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Hotel Neo Eltari - Kupang by ASTON
Hotel Neo Eltari - Kupang by ASTON
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"Jl. Piet A Tallo Rt/Rw. 035/012 Oesapa Kelapa Lima" , Kelapa Lima, Kupang, Nusa Tenggara Timur, Indonesia
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8.5
Impressive
From 3,542 reviews
About Accommodation
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2019 Traveloka Hotel Awards Winner: Best Service
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (16)
Friendly Staffs (23)
Clean Room (42)
Complete Facilities (3)
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"Jl. Piet A Tallo Rt/Rw. 035/012 Oesapa Kelapa Lima" , Kelapa Lima, Kupang, Nusa Tenggara Timur, Indonesia
Discover More About Hotel Neo Eltari - Kupang by ASTON
Location
Hotel Neo Eltari - Kupang by ASTON is located in area / city Kelapa Lima.
The hotel has a very good location, also near the El Tari International Airport (KOE), which is only 2.52 km away.
The hotel is located only 6.97 km away from Kupang Harbor.
There are plenty of tourist attractions nearby, such as Merdeka Stadium within 7.24 km, and Oebananta Temple within 6.76 km.
About Hotel Neo Eltari - Kupang by ASTON
From business event to corporate gathering, Hotel Neo Eltari - Kupang by ASTON provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Neo Eltari - Kupang by ASTON, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Neo Eltari - Kupang by ASTON is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Eltari - Kupang by ASTON.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Neo Eltari - Kupang by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Neo Eltari - Kupang by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Neo Eltari - Kupang by ASTON is the right place to stay.
All facilities in Hotel Neo Eltari - Kupang by ASTON
Swimming Pool
Lobby
CleanAccommodation
Exterior
Bedroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Things to Do
- Massage
- Outdoor pool
- Spa
General
- AC
- Ballroom
- Non-smoking room
Transportation
- Bicycle storage
- Car rental
Connectivity
- Internet point
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Neo Eltari - Kupang by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. free Airport drop off.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in Hotel Neo Eltari - Kupang by ASTON
What are available facilities at Hotel Neo Eltari - Kupang by ASTON?
There are top facilites at Hotel Neo Eltari - Kupang by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Neo Eltari - Kupang by ASTON?
The standard check-in time at Hotel Neo Eltari - Kupang by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Neo Eltari - Kupang by ASTON
Overall Rating & Reviews
From 3,542 verified guests reviews
8.5
Impressive
Fantastic
1,049
Very Good
1,975
Satisfying
127
Average
391
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (16)
friendly staffs (23)
clean room (42)
complete facilities (3)
great view (9)
varied breakfast (3)
tasty food (26)
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Flora B. L.
Transit
8.5
/ 10
30 Apr 2024
Compared to other 3 star hotels in Kupang even a number of 4 star hotels, neo Aston is a very good deal.
1 liked this review
Accommodation's Reply
03 May 2024
Dear Flora Bere Leki, Thank you for your valuable feedback. We are delighted to hear that you find Hotel Neo Eltari Kupang to be a very good deal compared to other 3-star and even some 4-star hotels in the area. Your comment is a testament to our commitment to providing exceptional value and a high-quality experience for our guests. Despite being a 3-star property, we strive to offer services, amenities, and overall hospitality that surpass the expectations typically associated with our rating. We take pride in our dedicated team of professionals who work tirelessly to ensure that every aspect of your stay, from the comfortable accommodations to the attentive service, meets the highest standards of excellence. Your recognition of our efforts as a"very good deal"is a tremendous source of motivation for us to continue raising the bar and delivering an outstanding experience for our valued guests. We appreciate your discerning evaluation and comparison with other hotels in Kupang. Your endorsement reinforces our belief that we are providing exceptional value and a memorable stay for travelers visiting the city. Thank you once again for your kind words. We look forward to welcoming you back to Hotel Neo Eltari and continuing to exceed your expectations with our unwavering commitment to excellence. Regards, Junaidi. Hotel Manager.
WP
Werner P.
8.5
/ 10
12 Mar 2024
There was some Renovation in Progress. This was not announced before. The price should have been more reduced.
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Accommodation's Reply
27 Mar 2024
Dear Werner P. Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the renovation works that were not communicated to you beforehand. We understand the importance of transparency and strive to inform our guests in advance of any disruptions that may occur during their stay. We regret that this was not the case during your visit. Regarding the pricing, we appreciate your suggestion for a further reduction due to the ongoing renovation. Rest assured, we will carefully consider your feedback and evaluate our pricing policies to ensure they reflect the value of the guest experience during periods of renovation. Your satisfaction is our top priority, and we are committed to addressing your concerns and improving our communication processes moving forward. Once again, we apologize for any inconvenience you experienced and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay. If you have any further questions or concerns, please do not hesitate to reach out to us directly. Regards, Junaidi. Hotel Manager.
Elisea M.
Staycation
8.5
/ 10
12 Feb 2024
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Accommodation's Reply
20 Feb 2024
Dear Eduin Martins Alves Pinto, Thank you very much for your review. We are happy to hear that you are satisfied with our overall service and facilities. Your satisfaction is our priority, and your positive review is an encouragement for us to continue improving our service standards. We will continue to strive to provide a satisfying stay experience to each of our guests. If there are certain aspects you would like to highlight or if you have suggestions for further improvement, we will be happy to receive them. Thank you for your visit and awesome review. We hope to welcome you back to our hotel in the not too distant future. Thank you for your trust in us. Greetings, Junaidi. Hotel Manager.
NI
Nalikoy I. S.
Business
8.5
/ 10
10 Feb 2024
It was a cozy place near the airport. Best & clean and the room was surprisingly quite spacious!
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Accommodation's Reply
12 Feb 2024
Dear Nalikoy, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our hotel cozy and conveniently located near the airport. It 's fantastic to know that you found our rooms to be the best and clean, and that you were pleasantly surprised by the spaciousness of your room. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we're delighted that we could meet your expectations. Your kind words motivate us to continue providing exceptional service and maintaining high cleanliness standards. We strive to create a welcoming environment where our guests can relax and enjoy their time with us. If there 's anything else we can do to enhance your experience or if you have any special requests for your next visit, please don't hesitate to let us know. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay. Regards, Junaidi. Hotel Manager.
JB
Jessy B.
8.4
/ 10
02 Feb 2024
Overall, our stay was great! The only downside was that the room was not cleaned thoroughly. The dirty cups weren't replaced until we placed them outside the room, and only the bed and floor were cleaned; The tables remained dusty as they hadn't been wiped.
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Accommodation's Reply
03 Feb 2024
Dear Yessy, Thank you for taking the time to share your feedback with us. We appreciate your kind words about your overall stay, and we're delighted to hear that you had a great experience with us. However, we sincerely apologize for any inconvenience caused by the lapse in our housekeeping services. Your detailed insights are invaluable to us, and we will address this matter with our housekeeping team to ensure a more thorough and attentive cleaning process in the future. Rest assured, your comments will be used constructively to improve the quality of our services. We truly value your feedback, and as a token of our appreciation for bringing this to our attention, we would like to offer you a special discount for your next visit. Please don't hesitate to let us know if there 's anything specific we can do to make your future stays more enjoyable. We look forward to the opportunity to welcome you back and provide you with an even better experience. Thank you for choosing our hotel, and we hope to see you again soon. Regards, Junaidi. Hotel Manager.
Ratna
Transit
9.7
/ 10
19 Jan 2024
This is best place for transit hotel. Near airport and they have airport shuttle. Ask receptionist for the schedule. I like it here wide room, about food am not taste it yet.
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Accommodation's Reply
21 Jan 2024
Dear Ratna, Thank you so much for taking the time to share your positive feedback. We are delighted to hear that you consider our hotel as the best place for transit, especially with its proximity to the airport and the convenience of our airport shuttle service. Feel free to inquire about the shuttle schedule with our receptionist for a hassle-free travel experience. We're pleased to know that you enjoyed our spacious rooms. Your comfort is of utmost importance to us, and we're glad that our accommodations met your expectations. Regarding the food, we understand you haven't had the chance to try it yet. Whenever you decide to explore our dining options, we aim to provide a delightful culinary experience with a variety of delicious offerings. For your next visit, we look forward to exceeding your expectations in all aspects of your stay. If there 's anything specific you'd like to try or any assistance you may need, please don't hesitate to let us know. Once again, thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay. Safe travels. Regards, Junaidi. Hotel Manager.
NA
Nurul A. Z.
Business
10
/ 10
03 Dec 2023
I had a wonderful stay, I think neo eltari is excellent, especially considering the price. The room is spacey and comfortable, super happy with the extra pillows and the comfy little coach at the corner of the room. I had good sleeps all nights there since the hotel is in a quiete location. The food was great and the restaurant is just next to the swimming pool so it was nice. I had allergy to dust around that time so seeing that my allergy was not triggered, you can tell the rooms must be clean and well-maintained. The staffs are great- everyone was super nice and welcoming. I would recommend neo eltari.
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Accommodation's Reply
07 Dec 2023
Dear Nurul Azizah Zayda, Thank you so much for taking the time to share your detailed feedback about your recent stay at Neo Eltari. We are thrilled to hear that you had a wonderful experience and consider our hotel excellent, especially in terms of value for money. It 's delightful to know that you found the room spacious and comfortable. We are glad the extra pillows and the cozy corner coach added to your comfort. Ensuring a quiet location for a peaceful night 's sleep is a priority for us, and we are pleased to hear that you had good nights throughout your stay. We appreciate your positive comments on our food and the restaurant 's proximity to the swimming pool. Your satisfaction with the cleanliness and maintenance of the rooms is particularly gratifying, and we are pleased to have met your expectations, especially considering your allergy concerns. Your kind words about our staff members are truly appreciated. We strive to create a warm and welcoming environment, and it 's wonderful to hear that our team succeeded in making your stay enjoyable. Thank you for recommending Neo Eltari. We look forward to welcoming you back for another memorable experience in the future. Warm regards, Junaidi. Hotel Manager.
Khaidir a. s.
Business
8.5
/ 10
14 Oct 2023
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Accommodation's Reply
17 Oct 2023
Dear Khaidir,
We would like to express our deepest gratitude for your assessment of our service with a score of 8.5. Feedback from guests like you is very valuable to us.
We are happy to hear that you were satisfied with your experience at our hotel. However, we always strive for excellence, and in doing so, we want to better understand what aspects you have enjoyed and where we can still improve our service.
Do you perhaps have any special suggestions or additional notes that could help us provide an even better experience for future guests? We really appreciate your input and are committed to continuing to improve the quality of our services.
We look forward to welcoming you back to our hotel in the future, and we will strive hard to make your next visit even more extraordinary. Thank you for this opportunity, and we hope to continue providing the best service for you.
Greetings,
Junaidi
Hotel Manager
Raymon Y. B.
This is a private profile
Business
8.5
/ 10
23 Sep 2023
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Accommodation's Reply
26 Sep 2023
Dear Raymon, We appreciate your feedback and your rating with a score of 8.5. While this is a favorable assessment, we always strive to provide an even better experience for each of our guests. We'd love to hear more about what we can fix or improve so that you give us higher scores in the future. We are committed to continuously improving the quality of our services and maintaining high standards. Feedback from guests like you means a lot in helping us achieve that goal. If you have any further suggestions or feedback, we would greatly appreciate it. We hope you will give us another opportunity to welcome you in the future and provide a more satisfying experience. If you have any questions or special requests for your next visit, please do not hesitate to contact us. Thank you for your rating and your trust in us. Greetings, Junaidi. Hotel Manager.
MZ
Mochamad Z.
Transit
8.5
/ 10
18 Sep 2023
For the first time I got "Welcome back cake" after several times I stay at this hotel, that's I'm really appreciate it. Thanks for the management.
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Accommodation's Reply
28 Sep 2023
Dear Mochamad Zainudin, Thank you for your feedback and for choosing to stay with us multiple times. We are thrilled to hear that you appreciated the"Welcome back cake"you received during your recent stay. At [Hotel Name], we truly value and appreciate our loyal guests, and we always strive to make your stay special and memorable. The"Welcome back cake"is our way of expressing our gratitude for your continued patronage. We're delighted that it made your stay even more enjoyable. Our management team is committed to enhancing the guest experience, and we're glad to know that you felt the warmth of their hospitality. Your positive feedback motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back for another wonderful stay in the future. If you have any further comments or specific requests for your next visit, please don't hesitate to reach out to us. Once again, thank you for your loyalty and for sharing your experience with us. Regards, Junaidi. Hotel Manager.
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