Hotel Santika Premiere Malang

Hotels
Preferred Partner Plus
8.8
/10
Very Good
4,253 reviews

What Guests Say About Their Stay

Staff Friendliness (162)
Room Space (160)
Variety (147)
Bedroom (146)
Summarized by AI
A recurring favorite among families is Santika Premier Malang, known for its strategic location in the city center, making it convenient to access various shopping centers and attractions. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Many appreciate the varied and delicious breakfast options, as well as the overall well-maintained condition of the hotel.

D***a

10.0
/ 10
The service is very good, the hotel atmosphere is comfortable... Very good for staying with family.
See original

Verified Traveler

10.0
/ 10
What I liked most was the atmosphere: comfortable, quiet, and perfect for both staycations and business trips. Overall, Hotel Santika Malang is highly recommended for those looking for a clean hotel, excellent service, and a quality stay.
See original

S***a

9.7
/ 10
The entire hotel area is comfortable and clean. The staff is very friendly and helpful.

Tissa M.

10.0
/ 10
A very pleasant experience. The place is very well-maintained, clean, nice, and very comfortable. The hotel was busy, but not noisy at all and not disturbing. The service was extraordinary. Thank you Santika Premier Malang, a pleasant experience 🥰😇
See original

M***a

10.0
/ 10
My stay here while on holiday in Malang was very enjoyable. I booked a premiere king room and was upgraded to a family room on the upper floor. The staff was very friendly and the food was delicious. It was definitely worth the price.
See original
In the Area
See Map
Jalan Letjen Sutoyo No. 79, Blimbing, Malang, Jawa Timur, Indonesia, 65141

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Highlights at This Property
See more
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Hotel Santika Premiere Malang is a good choice when you are visiting Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Hotel Santika Premiere Malang Address: Map & Location

Jalan Letjen Sutoyo No. 79, Blimbing, Malang, Jawa Timur, Indonesia, 65141
Discover More Places
Lobby Hotel Santika Premiere Malang
Exterior 2 Hotel Santika Premiere Malang

Discover More About Hotel Santika Premiere Malang

Location


Staying at Hotel Santika Premiere Malang is a good choice when you are visiting Blimbing.

About Hotel Santika Premiere Malang

From business event to corporate gathering, Hotel Santika Premiere Malang provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santika Premiere Malang exclusively for you.

Hotel Santika Premiere Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Santika Premiere Malang.

Hotel Santika Premiere Malang currently provides Electric Vehicle Charging Station facilities under the Hyundai brand. This facility can be used for all types of Electric Cars. The Electrical charging is complimentary for staying guests.

All facilities in Hotel Santika Premiere Malang

Lobby Hotel Santika Premiere Malang
Lobby
Exterior Hotel Santika Premiere Malang
Exterior
Bedroom Hotel Santika Premiere Malang
Bedroom
Restaurant Hotel Santika Premiere Malang
Restaurant

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Poolside bar

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Public Facilities

  • 24-hour room service
  • Restaurant
  • Safety deposit box

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Santika Premiere Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santika Premiere Malang
112
Number of floors in Hotel Santika Premiere Malang
6
Another facilities in Hotel Santika Premiere Malang
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Hotel Santika Premiere Malang

What are available facilities at Hotel Santika Premiere Malang?
There are top facilites at Hotel Santika Premiere Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at Hotel Santika Premiere Malang?
Check-in time at Hotel Santika Premiere Malang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Santika Premiere Malang provide breakfast?
Yes, Hotel Santika Premiere Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Santika Premiere Malang?
Hotel Santika Premiere Malang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Santika Premiere Malang have?
Hotel Santika Premiere Malang has 6 floors.
See All

More Reviews from Other Guests in Hotel Santika Premiere Malang

8.9
Very Good
From 4,172 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

9.0

Service and Facilites

9.0

Summarized by AI

A recurring favorite among families is Santika Premier Malang, known for its strategic location in the city center, making it convenient to access various shopping centers and attractions. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Many appreciate the varied and delicious breakfast options, as well as the overall well-maintained condition of the hotel.
Strategic Location
The hotel's strategic location in the city center is frequently praised by guests, making it easy to access shopping centers and other attractions. Many reviewers appreciate the convenience of being close to various amenities and highlight the ease of getting around the city from the hotel.
Food Taste
Guests consistently enjoy the food at the hotel, with many highlighting the delicious taste and variety of options available. The breakfast is particularly well-received, with reviewers noting the wide selection and quality of the food. The dining experience is often mentioned as a positive aspect of their stay.
Staff Behavior
The staff at Santika Premier Malang are consistently praised for their friendliness, helpfulness, and attentiveness. Guests often mention the warm and welcoming service they receive from all staff members, including those at the front desk, housekeeping, and security. This positive interaction significantly enhances the overall experience.
People often mention about Hotel Santika Premiere Malang
All
Staff Friendliness (105)
Room Space (103)
Variety (101)
Bedroom (97)
Taste (96)
Hotel Area (94)
Distance to City Center (92)
Family Friendly (89)
Accessibility (83)
Bathroom (82)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika Premiere Malang

Number of reviews per page
20
40
Customer reviews
Candra P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel is very comfortable and suitable for families because there is a family room with 2 floors.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Dear Ms./Mrs. Kendra P., From Santika Premier Malang Hotel: Thank you very much for your positive review regarding your stay. We are delighted to hear that you felt comfortable during your stay and enjoyed the amenities in our family-friendly room, specially designed for extra comfort for families. Your review is a source of pride for us, as it allows us to provide an experience tailored to your needs. Thank you for choosing Santika Premier Malang Hotel for your family vacation. We hope to welcome you back in the future for another memorable experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Cynthia A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, quick to respond and the breakfast is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Ms. Cynthia A., From Santika Premier Malang Hotel, we respectfully thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the responsive service, and the varied breakfast options we offer. Your compliments are a great encouragement to our entire team to continue providing the best service to all our guests. We look forward to welcoming you back to Santika Premier Malang Hotel on your next visit. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is top-notch 👍👍. I've checked in to a deluxe room, and it's been a while. I want to move to a family room tonight, but I can just add the difference. I've already used it for showering, making coffee, and so on. The sahur menu is also top-notch. It's delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you very much for your excellent review. We are delighted to hear that you were satisfied with our services, including the convenient room transfer process and the comfort of your stay. We are also pleased to hear that you enjoyed the Sahur cuisine we served. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Santika Premier Malang Hotel on another occasion. Sincerely, Sa'iuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
H***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Old hotel, but very well maintained cleanliness, clean white towels and sheets without stains, comfortable rooms, very varied food and delicious taste, just info for children above 5 years there is a charge at breakfast 145 thousand, hmm for children who do not eat much and are picky it's a bit of a loss because it's too expensive, because many other 4-star hotels tolerate being charged for children above 12 years.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you very much for your review and for choosing us as your accommodation. We are delighted to hear that the cleanliness of the rooms, the comfort, and the variety and taste of our food met your expectations during your stay. We especially appreciate your feedback regarding the breakfast charge policy for children. This suggestion will be taken into consideration in future evaluations to provide an even more comfortable experience for all guests, especially families. Thank you again for this meaningful review. We hope to welcome you and your family back in the future for an even more memorable experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Profile Picture
agus s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Shantika is one of my favorite hotels. I love the breakfast.
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Mr. Agus S., From Santika Premier Malang Hotel, We extend our deepest respect and gratitude for choosing Santika Premier Malang as one of your favorite hotels. We are extremely proud to have received a perfect rating for your stay. We are delighted to hear that you enjoyed our breakfast. Our team is committed to serving delicious and unique breakfast menus to ensure every guest starts their day with a positive impression. Your compliments are a great inspiration to our entire team for continuously providing the best possible service. We look forward to welcoming you back again for another memorable stay and dining experience in the future. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Neny W. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall, everything was pleasant, from the service and amenities to the food. It's an older hotel but still well-maintained. God willing, I'll stay here again if I ever visit Malang.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. Nenni W.A., From Santika Premier Malang Hotel, we extend our deepest respects and gratitude for your excellent rating and impressive review. We are delighted to know that every aspect of our service, from our staff and comprehensive facilities to the quality of our food, contributed to your memorable stay. We especially appreciate your appreciation for our commitment to maintaining our building, ensuring its beauty, and keeping our facilities modern and comfortable for our guests. Maintaining this is paramount to us as a legendary hotel in Malang. Thank you for planning to visit Santika Premier Malang again. We look forward to welcoming you back with the best service in Indonesia. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is very good, the hotel atmosphere is comfortable... Very good for staying with family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, It is with great pleasure that Santika Premier Malang Hotel expresses its sincere gratitude for your excellent rating and positive review. We are delighted to hear that you were satisfied with our service and the warm and comfortable atmosphere of our hotel, which is ideal for families. Family comfort is one of our top priorities, and your compliments are a great motivation for our entire team to continue striving to provide a memorable stay experience. We hope that Santika Premier Malang will always be your first choice when visiting Malang. We look forward to welcoming you and your family back again in the future. Sincerely, Sa'iuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotels. Just please add one more lift
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you very much for your excellent review and for choosing our hotel. We are delighted to hear that you enjoyed your stay. We especially appreciate your suggestion regarding the addition of an elevator, which we will incorporate to further enhance guest comfort in the future. We hope to welcome you back again for an even better experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
B***b
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Try checking the toilet. Not everyone is comfortable with it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you for taking the time to review your stay. We greatly appreciate the high rating you gave for our overall service. Thank you also for your feedback regarding the bathroom amenities in our rooms. We understand that each guest's needs regarding bathroom amenities may vary. We will forward this feedback to our team for further consideration to ensure all guests enjoy the utmost comfort. If you have any further suggestions, we would love to hear more details about areas we can improve via private message. This information is invaluable in our future evaluation of our facilities. We look forward to welcoming you back for an even more comfortable stay. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Profile Picture
kevin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good, recommended, clean rooms, friendly staff, fast check-in and check-out✨
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Mr. Kevin, Sincerely, Santika Premier Malang Hotel. Thank you very much for your positive review. We are delighted that you were impressed with the cleanliness of the room, the friendliness of our staff, and the quick check-in and check-out process. Such feedback motivates our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope your next visit will be as impressive as, or perhaps even better. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, nice hotel and strategic location
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, especially regarding the friendliness of our staff, the quality of the hotel, and its excellent location for business travel. We understand that convenience and efficiency are paramount during business trips, and therefore, our entire team is committed to providing prompt service, a conducive atmosphere, and facilities to support your activities while in the city. We look forward to welcoming you back on your next visit with even better service. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
What I liked most was the atmosphere: comfortable, quiet, and perfect for both staycations and business trips. Overall, Hotel Santika Malang is highly recommended for those looking for a clean hotel, excellent service, and a quality stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Santika Premier Malang Hotel. We are delighted to hear that you enjoyed the comfortable and tranquil atmosphere of the hotel and found it ideal for short breaks and business travel. Your comments regarding the cleanliness, quality of service, and memorable stay are a great inspiration to our entire team in continuing to maintain the highest standards of service. We hope to welcome you back on your next visit and hope to have a similarly impressive experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
DADANG H. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Parking access to rooms and large parking area
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Feb 2026
Dear Mr. Dadang H.A., Thank you very much, Mr. Dadang, for your excellent rating and review. We are delighted to hear that you appreciated the easy access to parking near your room and the spacious parking area of Santika Premier Malang Hotel. We hope your visit was a positive experience and we look forward to welcoming you back to Santika Premier Malang Hotel in the future. Sincerely, Sa'iuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Profile Picture
Robiana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Overall, it's really good and I'm very satisfied.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Ms. Robiana W., From Santika Premier Malang Hotel, Thank you very much for taking the time to share your stay with us. We are delighted to hear that you were satisfied and happy with our overall service during your stay. Your compliments are a great motivation for our entire team to maintain and improve the quality of our service. We hope to welcome you back again on your next stay and hope to have a similarly memorable experience. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and clean, very friendly staff, strategic location 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr/Mrs H***a, Thank you for taking the time to share your feedback with us. We’re glad to hear that some aspects of your stay were enjoyable. Your comments are valuable for us to continue improving our services and facilities. We hope to have the opportunity to serve you better in the future. Warm Regards, Zainuddin General Manager Hotel Santika Premiere Malang
Hapsaka P. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Not far from singosari toll exit. Stayed for two nights at Premier King room. All the staff was excellent, professional and friendly. The breakfast has good variety. I would come back another time. Great for family trip.
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr /Mrs Hapsaka P. W., Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest Regards, Zainuddin General Manager Hotel Santika Premiere Malang
n***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, clean and comfortable rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr./Ms. n*r, Sincerely yours, from Santika Premier Malang Hotel. Thank you for your excellent rating and short but meaningful review. We are delighted to know that the friendliness of our team, as well as the cleanliness and comfort of the rooms, created a positive impression on your stay. This feedback is an encouragement to all our staff to maintain the highest standards of service and comfort for all guests. We hope to welcome you back to Santika Premier Malang Hotel on your next visit. Thank you for your trust and feedback. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The entire hotel area is comfortable and clean. The staff is very friendly and helpful.
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr / Mrs. S***a, Thank you very much for your rating of Santika Premiere Malang. We sincerely appreciate your trust in choosing our hotel for your stay. Your positive feedback motivates our entire team to continuously provide the highest standard of service and ensure every guest enjoys a comfortable and memorable experience. We look forward to welcoming you back to Santika Premiere Malang on your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang
W***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is very friendly, cleanliness is good even though the hotel is quite old, location is OK, lots of snacks around, BF is quite ok.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Ms./Mrs. Wa, Sincerely, Santika Premier Malang Hotel. Thank you for taking the time to share your review of your stay at Santika Premier Malang. We greatly appreciate your compliments regarding the friendliness of our staff, the cleanliness of the hotel, and our excellent location with a wide variety of restaurants nearby. We also take your feedback into consideration regarding the condition of the hotel. This review is very important to us in evaluating and improving the quality of our facilities and services in the future. We hope to welcome you back to Santika Premier Malang on another occasion and provide you with an even more memorable stay. Thank you for your trust in us. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Teguh Y. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Quick check-in, lucky to get a room in a class above the booked class. Comfortable room, delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr. Tekhu Y.P., From Santika Premier Malang Hotel: Thank you for your positive review of your stay. We are delighted to hear that the check-in process was quick and that you were impressed with the comfort of your room and the quality of the food we served. We hope the room upgrade you received added to your comfort during your stay. Your compliments are an encouragement to our entire team to continue providing the best service to all our guests. We look forward to welcoming you back to Santika Premier Malang Hotel on your next visit. Thank you for your trust in us. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Santika Premiere Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 4,172 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.9

Location

9.0

Service and Facilites

9.0

Summarized by AI

A recurring favorite among families is Santika Premier Malang, known for its strategic location in the city center, making it convenient to access various shopping centers and attractions. Guests consistently praise the friendly and helpful staff, noting the cleanliness and comfort of the rooms. Many appreciate the varied and delicious breakfast options, as well as the overall well-maintained condition of the hotel.
Strategic Location
The hotel's strategic location in the city center is frequently praised by guests, making it easy to access shopping centers and other attractions. Many reviewers appreciate the convenience of being close to various amenities and highlight the ease of getting around the city from the hotel.
Food Taste
Guests consistently enjoy the food at the hotel, with many highlighting the delicious taste and variety of options available. The breakfast is particularly well-received, with reviewers noting the wide selection and quality of the food. The dining experience is often mentioned as a positive aspect of their stay.
Staff Behavior
The staff at Santika Premier Malang are consistently praised for their friendliness, helpfulness, and attentiveness. Guests often mention the warm and welcoming service they receive from all staff members, including those at the front desk, housekeeping, and security. This positive interaction significantly enhances the overall experience.
People often mention about Hotel Santika Premiere Malang
All
Staff Friendliness (105)
Room Space (103)
Variety (101)
Bedroom (97)
Taste (96)
Hotel Area (94)
Distance to City Center (92)
Family Friendly (89)
Accessibility (83)
Bathroom (82)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Santika Premiere Malang

Number of reviews per page
20
40
Customer reviews
Candra P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel is very comfortable and suitable for families because there is a family room with 2 floors.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Apr 2026
Dear Ms./Mrs. Kendra P., From Santika Premier Malang Hotel: Thank you very much for your positive review regarding your stay. We are delighted to hear that you felt comfortable during your stay and enjoyed the amenities in our family-friendly room, specially designed for extra comfort for families. Your review is a source of pride for us, as it allows us to provide an experience tailored to your needs. Thank you for choosing Santika Premier Malang Hotel for your family vacation. We hope to welcome you back in the future for another memorable experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Cynthia A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, quick to respond and the breakfast is varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Ms. Cynthia A., From Santika Premier Malang Hotel, we respectfully thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the responsive service, and the varied breakfast options we offer. Your compliments are a great encouragement to our entire team to continue providing the best service to all our guests. We look forward to welcoming you back to Santika Premier Malang Hotel on your next visit. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is top-notch 👍👍. I've checked in to a deluxe room, and it's been a while. I want to move to a family room tonight, but I can just add the difference. I've already used it for showering, making coffee, and so on. The sahur menu is also top-notch. It's delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you very much for your excellent review. We are delighted to hear that you were satisfied with our services, including the convenient room transfer process and the comfort of your stay. We are also pleased to hear that you enjoyed the Sahur cuisine we served. Your compliments motivate our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Santika Premier Malang Hotel on another occasion. Sincerely, Sa'iuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
H***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Old hotel, but very well maintained cleanliness, clean white towels and sheets without stains, comfortable rooms, very varied food and delicious taste, just info for children above 5 years there is a charge at breakfast 145 thousand, hmm for children who do not eat much and are picky it's a bit of a loss because it's too expensive, because many other 4-star hotels tolerate being charged for children above 12 years.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you very much for your review and for choosing us as your accommodation. We are delighted to hear that the cleanliness of the rooms, the comfort, and the variety and taste of our food met your expectations during your stay. We especially appreciate your feedback regarding the breakfast charge policy for children. This suggestion will be taken into consideration in future evaluations to provide an even more comfortable experience for all guests, especially families. Thank you again for this meaningful review. We hope to welcome you and your family back in the future for an even more memorable experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Profile Picture
agus s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Shantika is one of my favorite hotels. I love the breakfast.
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Mr. Agus S., From Santika Premier Malang Hotel, We extend our deepest respect and gratitude for choosing Santika Premier Malang as one of your favorite hotels. We are extremely proud to have received a perfect rating for your stay. We are delighted to hear that you enjoyed our breakfast. Our team is committed to serving delicious and unique breakfast menus to ensure every guest starts their day with a positive impression. Your compliments are a great inspiration to our entire team for continuously providing the best possible service. We look forward to welcoming you back again for another memorable stay and dining experience in the future. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Neny W. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Overall, everything was pleasant, from the service and amenities to the food. It's an older hotel but still well-maintained. God willing, I'll stay here again if I ever visit Malang.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. Nenni W.A., From Santika Premier Malang Hotel, we extend our deepest respects and gratitude for your excellent rating and impressive review. We are delighted to know that every aspect of our service, from our staff and comprehensive facilities to the quality of our food, contributed to your memorable stay. We especially appreciate your appreciation for our commitment to maintaining our building, ensuring its beauty, and keeping our facilities modern and comfortable for our guests. Maintaining this is paramount to us as a legendary hotel in Malang. Thank you for planning to visit Santika Premier Malang again. We look forward to welcoming you back with the best service in Indonesia. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The service is very good, the hotel atmosphere is comfortable... Very good for staying with family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, It is with great pleasure that Santika Premier Malang Hotel expresses its sincere gratitude for your excellent rating and positive review. We are delighted to hear that you were satisfied with our service and the warm and comfortable atmosphere of our hotel, which is ideal for families. Family comfort is one of our top priorities, and your compliments are a great motivation for our entire team to continue striving to provide a memorable stay experience. We hope that Santika Premier Malang will always be your first choice when visiting Malang. We look forward to welcoming you and your family back again in the future. Sincerely, Sa'iuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotels. Just please add one more lift
Find this review helpful?
Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you very much for your excellent review and for choosing our hotel. We are delighted to hear that you enjoyed your stay. We especially appreciate your suggestion regarding the addition of an elevator, which we will incorporate to further enhance guest comfort in the future. We hope to welcome you back again for an even better experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
B***b
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Try checking the toilet. Not everyone is comfortable with it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Mar 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you for taking the time to review your stay. We greatly appreciate the high rating you gave for our overall service. Thank you also for your feedback regarding the bathroom amenities in our rooms. We understand that each guest's needs regarding bathroom amenities may vary. We will forward this feedback to our team for further consideration to ensure all guests enjoy the utmost comfort. If you have any further suggestions, we would love to hear more details about areas we can improve via private message. This information is invaluable in our future evaluation of our facilities. We look forward to welcoming you back for an even more comfortable stay. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Profile Picture
kevin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good, recommended, clean rooms, friendly staff, fast check-in and check-out✨
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
02 Mar 2026
Dear Mr. Kevin, Sincerely, Santika Premier Malang Hotel. Thank you very much for your positive review. We are delighted that you were impressed with the cleanliness of the room, the friendliness of our staff, and the quick check-in and check-out process. Such feedback motivates our entire team to continue striving to maintain the quality of service and comfort for all our guests. We hope your next visit will be as impressive as, or perhaps even better. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
I***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Friendly staff, nice hotel and strategic location
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 Feb 2026
Dear Valued Guest, Warm greetings from Santika Premier Malang Hotel. Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback, especially regarding the friendliness of our staff, the quality of the hotel, and its excellent location for business travel. We understand that convenience and efficiency are paramount during business trips, and therefore, our entire team is committed to providing prompt service, a conducive atmosphere, and facilities to support your activities while in the city. We look forward to welcoming you back on your next visit with even better service. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
What I liked most was the atmosphere: comfortable, quiet, and perfect for both staycations and business trips. Overall, Hotel Santika Malang is highly recommended for those looking for a clean hotel, excellent service, and a quality stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Santika Premier Malang Hotel. We are delighted to hear that you enjoyed the comfortable and tranquil atmosphere of the hotel and found it ideal for short breaks and business travel. Your comments regarding the cleanliness, quality of service, and memorable stay are a great inspiration to our entire team in continuing to maintain the highest standards of service. We hope to welcome you back on your next visit and hope to have a similarly impressive experience. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
DADANG H. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Parking access to rooms and large parking area
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Feb 2026
Dear Mr. Dadang H.A., Thank you very much, Mr. Dadang, for your excellent rating and review. We are delighted to hear that you appreciated the easy access to parking near your room and the spacious parking area of Santika Premier Malang Hotel. We hope your visit was a positive experience and we look forward to welcoming you back to Santika Premier Malang Hotel in the future. Sincerely, Sa'iuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Profile Picture
Robiana W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Overall, it's really good and I'm very satisfied.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Feb 2026
Dear Ms. Robiana W., From Santika Premier Malang Hotel, Thank you very much for taking the time to share your stay with us. We are delighted to hear that you were satisfied and happy with our overall service during your stay. Your compliments are a great motivation for our entire team to maintain and improve the quality of our service. We hope to welcome you back again on your next stay and hope to have a similarly memorable experience. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Comfortable and clean, very friendly staff, strategic location 👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr/Mrs H***a, Thank you for taking the time to share your feedback with us. We’re glad to hear that some aspects of your stay were enjoyable. Your comments are valuable for us to continue improving our services and facilities. We hope to have the opportunity to serve you better in the future. Warm Regards, Zainuddin General Manager Hotel Santika Premiere Malang
Hapsaka P. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Not far from singosari toll exit. Stayed for two nights at Premier King room. All the staff was excellent, professional and friendly. The breakfast has good variety. I would come back another time. Great for family trip.
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr /Mrs Hapsaka P. W., Thank you for staying with us and posting this valuable comments at Hotel Santika Premiere Malang, we aim to provide our guests with comfortable and enhanced experiences which we hope we have made your stay a memorable one. Therefore, we are very appreciate to hear that you had a great time in Malang with us. We look forward to the opportunity to welcome you again on your next trip to Malang. We hope that you will have more wonderful experiences to your next visit. Warmest Regards, Zainuddin General Manager Hotel Santika Premiere Malang
n***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly staff, clean and comfortable rooms
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr./Ms. n*r, Sincerely yours, from Santika Premier Malang Hotel. Thank you for your excellent rating and short but meaningful review. We are delighted to know that the friendliness of our team, as well as the cleanliness and comfort of the rooms, created a positive impression on your stay. This feedback is an encouragement to all our staff to maintain the highest standards of service and comfort for all guests. We hope to welcome you back to Santika Premier Malang Hotel on your next visit. Thank you for your trust and feedback. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The entire hotel area is comfortable and clean. The staff is very friendly and helpful.
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr / Mrs. S***a, Thank you very much for your rating of Santika Premiere Malang. We sincerely appreciate your trust in choosing our hotel for your stay. Your positive feedback motivates our entire team to continuously provide the highest standard of service and ensure every guest enjoys a comfortable and memorable experience. We look forward to welcoming you back to Santika Premiere Malang on your next visit. Warmest regards, Zainuddin General Manager Hotel Santika Premiere Malang
W***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is very friendly, cleanliness is good even though the hotel is quite old, location is OK, lots of snacks around, BF is quite ok.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Ms./Mrs. Wa, Sincerely, Santika Premier Malang Hotel. Thank you for taking the time to share your review of your stay at Santika Premier Malang. We greatly appreciate your compliments regarding the friendliness of our staff, the cleanliness of the hotel, and our excellent location with a wide variety of restaurants nearby. We also take your feedback into consideration regarding the condition of the hotel. This review is very important to us in evaluating and improving the quality of our facilities and services in the future. We hope to welcome you back to Santika Premier Malang on another occasion and provide you with an even more memorable stay. Thank you for your trust in us. Sincerely, Sainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Teguh Y. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Quick check-in, lucky to get a room in a class above the booked class. Comfortable room, delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Jan 2026
Dear Mr. Tekhu Y.P., From Santika Premier Malang Hotel: Thank you for your positive review of your stay. We are delighted to hear that the check-in process was quick and that you were impressed with the comfort of your room and the quality of the food we served. We hope the room upgrade you received added to your comfort during your stay. Your compliments are an encouragement to our entire team to continue providing the best service to all our guests. We look forward to welcoming you back to Santika Premier Malang Hotel on your next visit. Thank you for your trust in us. Sincerely, Zainuddin, General Manager, Santika Premier Malang Hotel
Translated by Google Icon
See original
Number of reviews per page
20
40