Does Mercure Surabaya Grand Mirama have a swimming pool?

Yes, a swimming pool is available at Mercure Surabaya Grand Mirama.

What do past guests say about Mercure Surabaya Grand Mirama?

Mercure Surabaya Grand Mirama is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Surabaya Grand Mirama

Name: Mercure Surabaya Grand Mirama
Address: Jl Raya Darmo 68 - 78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264, Jl Raya Darmo 68 - 78, Jawa Timur, 60264, Indonesia
Rating: 8.3

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8.3

/10

Very Good

2,960 reviews

What Guests Say About Their Stay

I***n

10.0

/ 10

The location is very close to the city center, and the breakfast selection is varied and delicious. The hotel rooms are spacious and fully equipped.

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r***a

9.1

/ 10

I got a room upgrade as the guest of the day, thank you Mercure Surabaya Grand Mirama 😍

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Verified Traveler

10.0

/ 10

The spacious, clean rooms, complete with a clean bathroom and a beautifully designed layout, are all excellent. The hotel staff is also very friendly and offers late checkout, making your stay truly satisfying.

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N***y

9.4

/ 10

I think the best Mercure experience - I found that here. Awesome services. Thanks a lot. P.S.: The welcome items inside the room were heartfelt.

Goes M.

10.0

/ 10

This time it was not wrong to choose to staycation in Surabaya, the lobby atmosphere is very comfortable, welcomed by a friendly front office. And the best part is being chosen as the guest of the day. Got mirror plating and a cake that tastes really good. The room is quite spacious, comfortable AC and wifi that has no problems. The bathroom is also very clean. During breakfast, the employees are very friendly and helpful. There are many variations of food from western to traditional, even market snacks are available. Regarding the taste of the food, all of the things I tasted were delicious. Thank you for the service and comfort of Mercure Grand Mirama, and for choosing me as the Guest of the Day

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In the Area

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Jl Raya Darmo 68 - 78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Surabaya Grand Mirama is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Surabaya Grand Mirama Address: Map & Location

Jl Raya Darmo 68 - 78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

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Location
Mercure Surabaya Grand Mirama is located in area / city Tegalsari.

About Mercure Surabaya Grand Mirama

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Surabaya Grand Mirama is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Surabaya Grand Mirama.

All facilities in Mercure Surabaya Grand Mirama

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Kids and Pets

Babysitting

Things to Do

Outdoor pool
Children play area

Transportation

Bus/truck parking
Valet parking

General

Swimming pool

Public Facilities

WiFi in public area
Parking

Hotel Services

Concierge
24-hour Receptionist

Sports and Recreations

Golf

Accommodation Policy & General Information in Mercure Surabaya Grand Mirama

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Surabaya Grand Mirama	14
Another facilities in Mercure Surabaya Grand Mirama	Babysitting, Outdoor pool, Children play area, Bus/truck parking, Valet parking

Frequently asked question in Mercure Surabaya Grand Mirama

What are available facilities at Mercure Surabaya Grand Mirama?

There are top facilites at Mercure Surabaya Grand Mirama such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Mercure Surabaya Grand Mirama?

Check-in time at Mercure Surabaya Grand Mirama is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Mercure Surabaya Grand Mirama?

Mercure Surabaya Grand Mirama is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Mercure Surabaya Grand Mirama have?

Mercure Surabaya Grand Mirama has 14 floors.

Does Mercure Surabaya Grand Mirama provide parking?

Yes, Mercure Surabaya Grand Mirama provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Surabaya Grand Mirama

Overall Ratings & Reviews Mercure Surabaya Grand Mirama

Traveloka (2,867)

Other sources (93)

8.4

Very Good

From 2,867 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Mercure Surabaya Grand Mirama

All

Distance to City Center (51)

Staff Friendliness (51)

Bedroom (51)

Ambiance (48)

Hotel Area (48)

Accessibility (47)

Bathroom (47)

Room Space (45)

Surroundings (41)

Taste (39)

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Traveler Reviews Mercure Surabaya Grand Mirama

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Customer reviews

indah s.

Leisure

8.8

/10

Reviewed 2 day(s) ago

The distance to entertainment venues is quite close and easy.

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ardiana d.

9.4

/10

Reviewed 3 day(s) ago

It was a pleasure. I will stay at the Mercure again when I go to Surabaya.

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A***f

Staycation

6.6

/10

Reviewed 5 day(s) ago

Requested a top floor, but was given the second floor. The room was located at the back of the ballroom, making it very inconvenient for me to pass through the ballroom while an event was taking place. It would be better to accommodate guests attending a seminar there. I asked for a room change, but only in the old building, so I stayed there to try out the new building. I asked for a second room key because there were two people staying, but instead I was asked for a Rp 100,000 deposit. It didn't feel like I was staying in a 4-star hotel; a lower-star hotel would be fine. The room view wasn't that great, much different from the ones I've seen on social media. The positives: Strategic location, friendly staff at the entrance, well-functioning mini-fridge, modern TV.

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Erna T. L.

Staycation

10.0

/10

Reviewed 5 day(s) ago

All cool and one set without any hassle.

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

Mercure Surabaya Grand Mirama top markotop wis..

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I***n

10.0

/10

Reviewed 2 week(s) ago

The location is very close to the city center, and the breakfast selection is varied and delicious. The hotel rooms are spacious and fully equipped.

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h***y

Leisure

8.5

/10

Reviewed 3 week(s) ago

The check-in process was fast and the staff was friendly.

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A***i

Leisure

8.5

/10

Reviewed 3 week(s) ago

The layout is not good and the lights should be replaced with brighter ones.

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I***A

8.7

/10

Reviewed 4 week(s) ago

My first time staying at this hotel. It's strategically located in the city center, with easy access. I got a room on the 8th floor at the very back. The room was comfortable, spacious, and well-lit. However, the cleanliness of the room could be improved, especially the bathroom. The floor is a bit slippery, so be extra careful if you're bringing a toddler! The breakfast had a good variety, but the taste was average. Overall, it's quite comfortable for a 4-star hotel 😊

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1 people find it helpful

I***a

Leisure

9.7

/10

Reviewed 4 week(s) ago

The bed was soft, the pillow was fluffy, but the space for a classic type of room was small for an extra bed. The bathroom needs repair; the ceiling was almost rotten. The room's AC was not cold. When checking in, the FO staff did not notify me until I greeted him that I wanted to check in. Booked for an extra fee and prepaid with the expectation it would be ready upon check-in, but it wasn't ready. Asked for a superior classic room in the newest building but got the oldest building. But I loved the breakfast food selections, though some were too salty.

1 people find it helpful

Verified Traveler

Business

9.4

/10

Reviewed 5 week(s) ago

Stayed for a few nights on a business trip. The hospitality was excellent. The Wi-Fi was slow and sometimes intermittent. However, the staff was very friendly and helpful. The room and toilet were clean. Breakfast was varied, including Western, local, and Indonesian dishes, as well as traditional snacks. The price was also reasonable.

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Rifaldi F.

Business

8.5

/10

Reviewed 9 week(s) ago

Nice, clean, and comfortable and according to the description when ordering via the app.

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H***i

9.7

/10

Reviewed 9 week(s) ago

The room is not soundproof, sounds from the room above or next to it can be heard.

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r***a

9.1

/10

Reviewed 11 week(s) ago

I got a room upgrade as the guest of the day, thank you Mercure Surabaya Grand Mirama 😍

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

Very nice, clean, very friendly, delicious food.

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1 people find it helpful

D***a

Business

10.0

/10

Reviewed 12 week(s) ago

The best hotel I’ve ever known. The staff was super friendly and the room was so perfect. I love it.

1 people find it helpful

g***i

Business

10.0

/10

Reviewed 13 week(s) ago

Stayed during an exhibition. Food options around the hotel also have vending machines. Staff responded quickly to complaints.

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Verified Traveler

Leisure

10.0

/10

Reviewed 14 week(s) ago

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Sarah A. D.

Transit

8.8

/10

Reviewed 15 week(s) ago

The ambience of the room very nice, quiet place good for resting after a long day!

1 people find it helpful

Anies s. d.

Leisure

9.6

/10

Reviewed 15 week(s) ago

This was my first time checking into a hotel. Check-in time was no longer 2:00 PM, but around 2:30 PM, which was completely inconsistent with the check-in time. So far, so good, except for the check-in time.

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1 people find it helpful

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Exterior 4 Mercure Surabaya Grand Mirama

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.