Novotel Banjarmasin Airport

Hotels
8.3
/10
Very Good
6,624 reviews

What Guests Say About Their Stay

Staff Friendliness (101)
Ambiance (94)
Bedroom (93)
Accessibility (85)
Amin Amin
9.7
/ 10
Pertama kali ke sini, suasananya nyaman sekali, cocok banget untuk ajak keluarga menginap di sini. Hotel bersih dan makanan-nya lengkap, enak. Semua personil hotel-nya ramah tamah. Pokoknya nyaman sekali menginap di hotel ini 👍.
Pangeran W.
9.7
/ 10
Room is clean and neat. Smoking room but smells nice. Air cond is cool enough. Water is hot enough. Quality toiletries. Free shuttle transport to Air Port.
G***h
8.7
/ 10
This hotel is comfortable and clean, the staff is friendly and responsive, complete facilities, strategic location near tourist attractions, delicious breakfast, quiet atmosphere, suitable for family or business vacations.
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M***a
10.0
/ 10
Very nice, neat, the staff is top-notch. The hotel is elegant, and the food is delicious. I'll definitely be a regular here. You won't regret staying here. Keep up the good work, thank you. Keep up the good work, Novotel Hotel.
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M***a
10.0
/ 10
Very nice, neat, the service is top-notch. The hotel is elegant, and the food is delicious. I'll definitely be a regular here. You won't regret staying here. Keep up the good work, thank you. Keep up the good work, Novotel Hotel.
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In the Area
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Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru, Banjarmasin, Banjarbaru, Kalimantan Selatan, Indonesia, 70724

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Novotel Banjarmasin Airport is located in area / city Landasan Ulin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Novotel Banjarmasin Airport

Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru, Banjarmasin, Banjarbaru, Kalimantan Selatan, Indonesia, 70724
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Lobby Novotel Banjarmasin Airport
Lobby 2 Novotel Banjarmasin Airport

Discover More About Novotel Banjarmasin Airport

Novotel Banjarmasin Airport Rates per Night

Curious about the hotel rates at Novotel Banjarmasin Airport? Finding the right hotel prices is key to planning your trip. Novotel Banjarmasin Airport room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Novotel Banjarmasin Airport hotel rates?

Novotel Banjarmasin Airport Location & Address

Need to know the hotel address? Novotel Banjarmasin Airport is located at Jl Ahmad Yani Km 27 No 1A, Landasan Ulin, Kota Banjar Baru, Banjarmasin, Banjarbaru, Kalimantan Selatan, Indonesia, 70724. It's situated in the Banjarbaru, Banjarmasin area, known for its vibrant culture and easy access to the airport. The hotel is approximately 15 km from the city center.

How to go to Novotel Banjarmasin Airport from Airport

Getting from the airport to Novotel Banjarmasin Airport is easy. Here's how you can arrange your hotel transfer from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available at the airport. The ride takes about 10-15 minutes, depending on traffic.
  • Ride Hailing (most convenient): Use a ride-hailing app like Traveloka to book a car. This is a convenient option, especially if you have luggage.

Tips: For the most convenient route, consider booking a ride-hailing service through Traveloka for a hassle-free transfer.

Novotel Banjarmasin Airport Reviews & Summary

Want to know what others think about Novotel Banjarmasin Airport? Hotel reviews often highlight the hotel's excellent service and comfortable rooms. Guests frequently praise the convenient location, especially for those catching flights. A standout feature is the hotel's commitment to providing a relaxing and enjoyable stay.

Here's a quick review: "I loved my stay at Novotel Banjarmasin Airport! The staff was incredibly friendly, and the rooms were spotless. I'll definitely be back!"

Novotel Banjarmasin Airport Room Types Available

Wondering about the different hotel room types at Novotel Banjarmasin Airport? Here's a breakdown of the hotel bedroom types available:

  • Standard Room: Offers a comfortable space with essential amenities.
  • Superior Room: Provides more space and often includes upgraded features.
  • Deluxe Room: Features premium amenities and a more luxurious experience.
  • Family Room: Designed to accommodate families with extra space and beds.

Hotel Facilities in Novotel Banjarmasin Airport

What hotel amenities and facilities can you expect at Novotel Banjarmasin Airport? The hotel offers a range of facilities to ensure a comfortable stay:

  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay active with the hotel's well-equipped gym.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Novotel Banjarmasin Airport

Looking for dining options at Novotel Banjarmasin Airport? Here's what you can expect from the hotel buffet and restaurants:

  • The Square Restaurant: Offers a diverse buffet with international and local dishes. Price per person: ₱300, Open daily from 6:00 AM to 10:00 PM. Signature dishes include Nasi Goreng and Soto Banjar.
  • Lobby Bar: A relaxed setting for drinks and snacks. Open daily from 10:00 AM to 11:00 PM.

Novotel Banjarmasin Airport Airport pickups and How to Book

Does Novotel Banjarmasin Airport offer airport shuttle services? The hotel provides airport pick-up services for guests. To book, you can:

  • Contact the hotel directly: Call the hotel or email them in advance to arrange your pick-up.
  • Book through Traveloka: When making your hotel reservation on Traveloka, you can often add an airport transfer.

Advance notice is usually required, so it's best to book your airport transfer at least 24 hours before your arrival.

Nearby MRT Station & Bus Stops

Are there any MRT stations or bus stops nearby? While Novotel Banjarmasin Airport is close to the airport, here's information on public transport:

  • Bus Stops: Several bus stops are located within a short distance of the hotel.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near Novotel Banjarmasin Airport? Here are some nearby places to visit:

  • Duta Mall: A popular shopping destination with various stores and entertainment options. Distance: 10 km, Entry Price: Free.
  • Taman Van Der Pijl: A beautiful park perfect for a relaxing stroll. Distance: 12 km, Entry Price: Free.
  • Kebun Raya Banua: A botanical garden with diverse plant collections. Distance: 15 km, Entry Price: ₱100.
  • Taman Siring 0 Kilometer: A park with a monument marking the city's starting point. Distance: 16 km, Entry Price: Free.
  • Masjid Raya Sabilal Muhtadin: A grand mosque with stunning architecture. Distance: 17 km, Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Novotel Banjarmasin Airport (Banjarbaru, Banjarmasin)

Looking for nearby dining options? Here are some local food eateries near Novotel Banjarmasin Airport:

  • Warung Nasi Kuning Ibu Yati: A local favorite for Nasi Kuning (yellow rice).
  • RM Soto Banjar Bang Amat: Famous for its authentic Soto Banjar.
  • Cafe Batulicin: Offers a variety of Indonesian and Western dishes.

Local Street Food:

  • Soto Banjar: A flavorful chicken soup with rice cakes.
  • Nasi Itik Gambut: Duck rice, a local specialty.
  • Sate Banjar: Grilled skewers of marinated meat.
  • Ketupat Kandangan: Rice cakes served with various side dishes.
  • Es Teh Tarik: A popular sweet tea drink.

Shopping places near Novotel Banjarmasin Airport (Banjarbaru, Banjarmasin)

Need to do some shopping near the hotel? Here are some shopping places near Novotel Banjarmasin Airport:

  • Duta Mall: A large shopping mall with a variety of stores.
  • Q Mall Banjarbaru: Another shopping center with various retail outlets.
  • Pasar Bauntung Batuah: A local market for fresh produce and local products.

Other Places to Stay Near Novotel Banjarmasin Airport

Looking for other accommodation options near Novotel Banjarmasin Airport? Here are some hotels in Banjarbaru, Banjarmasin:

Luxury/5–6 Star Hotels Nearby:

  • Swiss-Belhotel Borneo Banjarmasin
  • Rattan Inn Hotel
  • TreePark Hotel Banjarmasin

Four-Star Hotels Nearby:

  • HBI Hotel Banjarmasin
  • Aston Banua Hotel & Conference Center
  • G'Sign Hotel Banjarmasin

Three-Star Hotels Nearby:

  • Hotel Roditha Banjarmasin
  • Galaxy Hotel Banjarmasin
  • Summer Bed & Breakfast

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability and room booking

Ready to book your stay? Check hotel availability and make your hotel reservations easily. Book your room through Traveloka for the best deals and a seamless booking experience.

All facilities in Novotel Banjarmasin Airport

Bar, Cafe and Lounge Novotel Banjarmasin Airport
Bar, Cafe and Lounge
Swimming Pool Novotel Banjarmasin Airport
Swimming Pool
Entertainment Facility Novotel Banjarmasin Airport
Entertainment Facility
Fitness Center Novotel Banjarmasin Airport
Fitness Center
Functional Hall Novotel Banjarmasin Airport
Functional Hall

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

Accommodation Policy & General Information in Novotel Banjarmasin Airport

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Novotel Banjarmasin Airport
3
Another facilities in Novotel Banjarmasin Airport
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Novotel Banjarmasin Airport

What are available facilities at Novotel Banjarmasin Airport?
There are top facilites at Novotel Banjarmasin Airport such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Banjarmasin Airport?
The standard check-in time at Novotel Banjarmasin Airport is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Banjarmasin Airport?
Novotel Banjarmasin Airport is a 4.0-star hotel.
How many floors does Novotel Banjarmasin Airport have?
Novotel Banjarmasin Airport has 3 floors.
Does Novotel Banjarmasin Airport provide parking?
Yes, Novotel Banjarmasin Airport provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Banjarmasin Airport

8.4
Very Good
From 6,565 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Novotel Banjarmasin Airport
All
Ambiance (79)
Bedroom (79)
Staff Friendliness (74)
Hotel Area (69)
Room Space (67)
Bathroom (64)
Family Friendly (63)
Accessibility (58)
Surroundings (57)
Variety (55)
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Traveler Reviews Novotel Banjarmasin Airport

Number of reviews per page
20
40
Customer reviews
G***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Very top service, extraordinary.
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L***m
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 day(s) ago
The reception staff are not professional in serving guests, too stiff
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Gary A. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 day(s) ago
I already knew the distance between the room and the lobby was far, I ordered Shopee food and asked for it to be delivered to my room but the receptionist refused, the room was damp and had lots of leaks and mold, my experience staying there was that I was given the room at the back and it was full of insects too!!!
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the lobby area has a really good atmosphere... Overall, it's the best.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at Novotel Banjarmasin Airport. We are very pleased to receive positive feedback and we will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be even more impressive than the last one. Best regards, Benny Wijaya, General Manager
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Melissa A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was quite spacious, complete with a sofa, refrigerator, and a large wardrobe. The bathroom was clean and well-equipped, with a hairdryer provided. Breakfast was varied, but the taste could be improved. It said breakfast was ready at 6:00 a.m., but we had to wait a few minutes before the staff opened the restaurant door. The hotel staff was very friendly and helpful. It was a pleasant experience, and I hope to stay at the Novotel again. Best wishes.
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H***h
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Strategic location and fast response
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Zainul M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The service and surroundings are good. It's just a bit far from the city.
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The service is okay. Amenities include only toothbrushes, and breakfast is not very varied.
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B***r
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
for a class and big name like Novotel, it turns out that this particular place is disappointing...
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's really good, I feel comfortable on holiday with my family here.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for taking the time to review your stay at Novotel Banjarmasin Airport. We are delighted to receive such positive feedback. We are sure that this review will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last. Best regards, Benny Wijaya, General Manager
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Nita R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, but yesterday I booked 2 rooms, my child's room had a mustache trimmer, but my room didn't have one. And there should be 2 trash cans, one in the room area under the TV and the other in the bathroom. For white sugar, you should also provide double, not just 2, it's not enough for coffee and tea. . . Hopefully in the future it will be improved and the cleanliness of the windows will be paid more attention...
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M***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
A very strategic hotel, for business people it is very close to the airport, and for tourists it is also close to the city center of Banjarmasin.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, We greatly appreciate your comments regarding your visit to Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Benny Wijaya, General Manager
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Sri M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is comfortable and beautiful. The hotel staff is very friendly.
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Accommodation's Reply
08 Oct 2025
Dear Ms. Sri M., We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback, especially regarding the service provided by our friendly staff. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Sincerely, Benny Wijaya, General Manager
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E***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
The hotel is getting old. The waiters, dressed in black and white, are only friendly to guests who want to tip.
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Accommodation's Reply
02 Oct 2025
Dear Valued Guest, We are very grateful for your comments regarding your visit to Novotel Banjarmasin Airport. We regret that your experience did not meet your expectations, please allow us to express our sincere apologies, regarding the inconvenience you experienced related to the hotel atmosphere, as well as the less than satisfactory service from one of our staff as you have mentioned in this review. This matter has become an important concern for us as the Management of Novotel Banjarmasin Airport, to address and conduct an evaluation so that it will not happen again in the future for your comfort and pleasant experience. We thank you for your willingness to share your review with us and we sincerely hope that you will give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya. General Manager.
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G***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
This hotel is comfortable and clean, the staff is friendly and responsive, complete facilities, strategic location near tourist attractions, delicious breakfast, quiet atmosphere, suitable for family or business vacations.
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback during your stay at our hotel. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
* Friendly staff * Trash cans are only available in the restroom * Amity is only available once requested, slow response
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback regarding the friendly service of our staff. Although there were some things that did not meet your expectations, we are very pleased to receive this review, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products to ensure a pleasant experience. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Benny Wijaya, General Manager
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is clean, only the hot water in the bathroom is not very hot.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We apologize if there are any shortcomings that have not met your expectations. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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Verified Traveler
icon-origin-TRAVELOKA
9.3
/10
Reviewed 9 week(s) ago
One of the best star hotels in Banjarbaru, only the location is closer to the airport than to the city center
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Accommodation's Reply
17 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your visit to Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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hery s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
there is no drinking water at all
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Accommodation's Reply
11 Sep 2025
Dear Mr. Hery S, We are very grateful for your comments regarding your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive your feedback. We apologize if your experience at our hotel was not entirely optimal. However, we would like to inform you that for drinking water, we have provided pitchers in each of our rooms to be filled at the dispensers located in each point of our room corridor. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Benny Wijaya, General Manager.
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S***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Overall it's good, recommended hotel near the airport while waiting for a long transit schedule
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Number of reviews per page
20
40

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Exterior 4 Novotel Banjarmasin Airport

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 6,565 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Novotel Banjarmasin Airport
All
Ambiance (79)
Bedroom (79)
Staff Friendliness (74)
Hotel Area (69)
Room Space (67)
Bathroom (64)
Family Friendly (63)
Accessibility (58)
Surroundings (57)
Variety (55)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novotel Banjarmasin Airport

Number of reviews per page
20
40
Customer reviews
G***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Very top service, extraordinary.
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L***m
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 4 day(s) ago
The reception staff are not professional in serving guests, too stiff
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Gary A. S.
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 5 day(s) ago
I already knew the distance between the room and the lobby was far, I ordered Shopee food and asked for it to be delivered to my room but the receptionist refused, the room was damp and had lots of leaks and mold, my experience staying there was that I was given the room at the back and it was full of insects too!!!
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the lobby area has a really good atmosphere... Overall, it's the best.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for your comments regarding your stay at Novotel Banjarmasin Airport. We are very pleased to receive positive feedback and we will share your comments with our team. We are sure that this feedback will be an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be even more impressive than the last one. Best regards, Benny Wijaya, General Manager
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Melissa A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was quite spacious, complete with a sofa, refrigerator, and a large wardrobe. The bathroom was clean and well-equipped, with a hairdryer provided. Breakfast was varied, but the taste could be improved. It said breakfast was ready at 6:00 a.m., but we had to wait a few minutes before the staff opened the restaurant door. The hotel staff was very friendly and helpful. It was a pleasant experience, and I hope to stay at the Novotel again. Best wishes.
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H***h
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Strategic location and fast response
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Zainul M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The service and surroundings are good. It's just a bit far from the city.
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 5 week(s) ago
The service is okay. Amenities include only toothbrushes, and breakfast is not very varied.
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B***r
icon-origin-TRAVELOKA
6.7
/10
Reviewed 5 week(s) ago
for a class and big name like Novotel, it turns out that this particular place is disappointing...
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R***i
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
It's really good, I feel comfortable on holiday with my family here.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you very much for taking the time to review your stay at Novotel Banjarmasin Airport. We are delighted to receive such positive feedback. We are sure that this review will serve as an encouragement to all our staff and we are committed to continuously improving the quality of our services. Thank you once again for sharing your experience and we hope that your next visit will be as pleasant as the last. Best regards, Benny Wijaya, General Manager
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Nita R.
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Staycation
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9.4
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, but yesterday I booked 2 rooms, my child's room had a mustache trimmer, but my room didn't have one. And there should be 2 trash cans, one in the room area under the TV and the other in the bathroom. For white sugar, you should also provide double, not just 2, it's not enough for coffee and tea. . . Hopefully in the future it will be improved and the cleanliness of the windows will be paid more attention...
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M***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
A very strategic hotel, for business people it is very close to the airport, and for tourists it is also close to the city center of Banjarmasin.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, We greatly appreciate your comments regarding your visit to Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Benny Wijaya, General Manager
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Sri M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is comfortable and beautiful. The hotel staff is very friendly.
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Accommodation's Reply
08 Oct 2025
Dear Ms. Sri M., We are very grateful for your review of your visit to Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback, especially regarding the service provided by our friendly staff. We are confident that this positive review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as satisfying as the previous one. Sincerely, Benny Wijaya, General Manager
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E***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
The hotel is getting old. The waiters, dressed in black and white, are only friendly to guests who want to tip.
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Accommodation's Reply
02 Oct 2025
Dear Valued Guest, We are very grateful for your comments regarding your visit to Novotel Banjarmasin Airport. We regret that your experience did not meet your expectations, please allow us to express our sincere apologies, regarding the inconvenience you experienced related to the hotel atmosphere, as well as the less than satisfactory service from one of our staff as you have mentioned in this review. This matter has become an important concern for us as the Management of Novotel Banjarmasin Airport, to address and conduct an evaluation so that it will not happen again in the future for your comfort and pleasant experience. We thank you for your willingness to share your review with us and we sincerely hope that you will give us the opportunity to serve you better in the near future. Sincerely, Benny Wijaya. General Manager.
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G***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
This hotel is comfortable and clean, the staff is friendly and responsive, complete facilities, strategic location near tourist attractions, delicious breakfast, quiet atmosphere, suitable for family or business vacations.
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback during your stay at our hotel. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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Verified Traveler
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Transit
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8.5
/10
Reviewed 8 week(s) ago
* Friendly staff * Trash cans are only available in the restroom * Amity is only available once requested, slow response
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at the Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback regarding the friendly service of our staff. Although there were some things that did not meet your expectations, we are very pleased to receive this review, which will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services and products to ensure a pleasant experience. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Benny Wijaya, General Manager
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J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room is clean, only the hot water in the bathroom is not very hot.
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Accommodation's Reply
24 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive positive feedback. We apologize if there are any shortcomings that have not met your expectations. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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Verified Traveler
icon-origin-TRAVELOKA
9.3
/10
Reviewed 9 week(s) ago
One of the best star hotels in Banjarbaru, only the location is closer to the airport than to the city center
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Accommodation's Reply
17 Sep 2025
Dear Valued Guest, We greatly appreciate your comments regarding your visit to Novotel Banjarmasin Airport. It is a pleasure to receive such positive feedback. We assure you that we will continue to strive to improve the quality of our services and products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager.
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hery s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
there is no drinking water at all
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Accommodation's Reply
11 Sep 2025
Dear Mr. Hery S, We are very grateful for your comments regarding your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive your feedback. We apologize if your experience at our hotel was not entirely optimal. However, we would like to inform you that for drinking water, we have provided pitchers in each of our rooms to be filled at the dispensers located in each point of our room corridor. We are sure that this feedback will be an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more satisfying than the previous one. Sincerely, Benny Wijaya, General Manager.
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S***Y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Overall it's good, recommended hotel near the airport while waiting for a long transit schedule
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Accommodation's Reply
08 Sep 2025
Dear Valued Guest, We greatly appreciate your review of your stay at Novotel Banjarmasin Airport. It is always a pleasure to receive such positive feedback. We are confident that this review will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benny Wijaya, General Manager
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