Does Novotel Pekanbaru have a swimming pool?

Yes, a swimming pool is available at Novotel Pekanbaru.

Does Novotel Pekanbaru provide airport transfer?

Yes, Novotel Pekanbaru provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Novotel Pekanbaru?

Novotel Pekanbaru is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Novotel Pekanbaru

Name: Novotel Pekanbaru
Address: Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jalan Riau No. 59, Riau, 28154, Indonesia
Rating: 8.5

Hotels

8.5

/10

Very Good

3,015 reviews

What Guests Say About Their Stay

Ambiance (52)

Bedroom (52)

Room Space (51)

Staff Friendliness (50)

CHONG C. S.

9.7

/ 10

The services match the renowned reputation. Really impressed by the quick room service to receptionist notifying a customer if any valuables being left behind (5 mins) after check out. For travelers that want a peace of mind, highly recommend this Hotel.

T***m

9.4

/ 10

The service is very good, the rooms are clean, recommended and you won't regret staying here for the money you pay.

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Paul Ang

9.7

/ 10

Hotel staff were friendly, courteous, and professional. No issues with the room and it's well stocked; all the basic toiletries are provided, you wouldn't need to bring any unless you have specific products you need to use. Will definitely stay here again during my next visit.

Uci W.

8.5

/ 10

Comfortable room, good food, good WiFi connection, hotel subscriptions every trip Pekanbaru, recommended.

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Geresron S. H.

9.7

/ 10

The rooms are cool, clean, and very comfortable, will stay back here again. Steady!

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In the Area

See Map

Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Novotel Pekanbaru is a hotel is located at Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Novotel Pekanbaru

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Novotel Pekanbaru Address: Map & Location

Jalan Riau No. 59, Senapelan, Pekanbaru, Riau, Indonesia, 28154

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Discover More About Novotel Pekanbaru

Location

Novotel Pekanbaru is a hotel is located at Senapelan.

About Novotel Pekanbaru

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Pekanbaru.

All facilities in Novotel Pekanbaru

Others

Hotel Services

Concierge
Express check-out
24-hour Receptionist

Transportation

Bus/truck parking
Airport transfer

Public Facilities

Parking
WiFi in public area

Kids and Pets

Babysitting with surcharge

Things to Do

Outdoor pool

General

Swimming pool

Accommodation Policy & General Information in Novotel Pekanbaru

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Novotel Pekanbaru	15
Another facilities in Novotel Pekanbaru	Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Airport transfer

Frequently asked question in Novotel Pekanbaru

What are available facilities at Novotel Pekanbaru?

There are top facilites at Novotel Pekanbaru such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Novotel Pekanbaru?

Check-in time at Novotel Pekanbaru is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Novotel Pekanbaru?

Novotel Pekanbaru is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Novotel Pekanbaru have?

Novotel Pekanbaru has 15 floors.

Does Novotel Pekanbaru provide parking?

Yes, Novotel Pekanbaru provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Novotel Pekanbaru

Overall Ratings & Reviews Novotel Pekanbaru

Traveloka (2,914)

Other sources (101)

8.6

Very Good

From 2,914 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about Novotel Pekanbaru

All

Staff Friendliness (37)

Ambiance (33)

Bedroom (33)

Variety (32)

Room Space (31)

Bathroom (31)

Hotel Area (30)

Surroundings (28)

Taste (28)

Accessibility (27)

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Traveler Reviews Novotel Pekanbaru

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Customer reviews

Muharman S.

10.0

/10

Reviewed 15 hour(s) ago

Great service, friendly, and very enjoyable. The kids loved it and it was comfortable. The best...

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Sri T. N.

Staycation

10.0

/10

Reviewed 2 day(s) ago

The hotel staff is friendly, basically friendly and cool

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W***q

10.0

/10

Reviewed 6 day(s) ago

Very impressive, excellent service

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A***s

Staycation

9.6

/10

Reviewed 2 week(s) ago

Some spots need more detail from the housekeeping team, especially on the top of the bed and rust on the towel rack, there are some minor damages in the bathroom, the location is very strategic, breakfast is normal like most 4-star hotels, the only input is, dust particles from the linen are still felt in the room, maybe because the circulation is not optimal, so sneezing while in the room, the rest is okay, good luck to all Novotel PKU Team.

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Tri N. S.

8.5

/10

Reviewed 3 week(s) ago

The location is very strategic. A word of advice for the room: the lighting is lacking... too dim.

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Suci S.

Staycation

10.0

/10

Reviewed 4 week(s) ago

A strategically located hotel, next to Ciputra Mall, with direct access to the mall, which has a protective roof, so it's pretty safe if it rains. We'll be back again.

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1 people find it helpful

N***a

Staycation

10.0

/10

Reviewed 5 week(s) ago

Be back soon! A calm, comfortable, and fun staycation!

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s***y

8.5

/10

Reviewed 7 week(s) ago

Very clean and the staff very friendly

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Bambang H. B.

Business

10.0

/10

Reviewed 7 week(s) ago

It's incredibly pleasurable to live a life of pampering. From the front door to the inside of the room, it feels like paradise.

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mayjafri

10.0

/10

Reviewed 8 week(s) ago

thanks for services novotel hotel. My child very happy.

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siska d. w.

Staycation

10.0

/10

Reviewed 11 week(s) ago

The rooms are comfortable, and the food is delicious. The hotel is also next to a mall. It's perfect for families.

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HarumAyuna I.

9.7

/10

Reviewed 12 week(s) ago

The kids' favorite hotel when they go to Pekanbaru. The kids love the breakfast, there are lots of variations and the taste is also good. Especially the mini cakes.

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1 people find it helpful

Verified Traveler

10.0

/10

Reviewed 14 week(s) ago

I love this hotel, very convenience

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B***y

Business

7.0

/10

Reviewed 14 week(s) ago

Please for the best 4 star hotel in Pekanbaru, any sound from the corridor should not enter the room and pay attention to the mattress that needs rejuvenation and has formed waves on the mattress and makes noise for the divan so that the body feels sore after sleeping there. There is no firmness at all, the mattress does not meet expectations. Staying at Novotel Pekanbaru is different from Novotel in other places. Not recommended for long stays.

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CHONG C. S.

Leisure

9.7

/10

Reviewed 14 week(s) ago

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w***n

10.0

/10

Reviewed 14 week(s) ago

family trip...comfortable hotel, friendly staff

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asep s.

Staycation

10.0

/10

Reviewed 15 week(s) ago

Okay for Pekanbaru class, good

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Verified Traveler

Business

10.0

/10

Reviewed 15 week(s) ago

Great place for business trip accommodation.

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i***a

Business

8.1

/10

Reviewed 16 week(s) ago

Staff friendliness needs to be improved. For me, who always rides Gojek motorbikes everywhere, it would be better if motorbikes were allowed to go up to the lobby. It's quite a ride up if motorbikes aren't allowed. Gojek motorbikes only take hotel guests with luggage.

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Anin N.

8.5

/10

Reviewed 25 week(s) ago

got a room with a wall view 🙃 but otherwise it was okay

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.