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Quest San Hotel Denpasar by ASTON
Hotels
Preferred Partner Plus
8.5
/10
Very Good
5,490 reviews
What Guests Say About Their Stay
Staff Friendliness (213)
Bedroom (197)
Room Space (185)
Ambiance (180)
M***a
9.7
/ 10
The hotel staff was very friendly. The rooms were spacious and clean. We requested plates and other items be delivered to our room, and they were always promptly delivered. Every time I visit Bali, I always stay here.
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D***n
10.0
/ 10
The hotel staff is friendly, the rooms are spacious, clean, and fragrant. Really comfortable. Highly recommended ⭐⭐⭐⭐⭐
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K***t
10.0
/ 10
I've always been here when I need to spend the night for business. All the best! Keep it up!
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Kelfin
10.0
/ 10
The best hotel in Denpasar ✅️ Spacious, comfortable, and clean rooms. Lots of good TV channels. The food is delicious, with lots of variety, and the prices are affordable. The restaurant staff are kind and offer special menus, even if it's just pudding and cake. The best, the best!
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A***a
9.7
/ 10
I stayed here for two nights. Arriving at 1:00 PM, I was able to check in right away, without having to wait until 2:00 PM. There was no charge, and the check-in process was quick. My first impression was very positive. The room was spacious and clean, and the staff were very friendly, always greeting me. The breakfast was varied, delicious, and well worth it. It was a really enjoyable stay.
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In the Area
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Jalan Mahendradata No.93, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Quest San Hotel Denpasar by ASTON
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Quest San Hotel Denpasar by ASTON Address: Map & Location
Jalan Mahendradata No.93, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
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Discover More About Quest San Hotel Denpasar by ASTON
note: hotel was previously named Quest Hotel San Denpasar by ASTON
Location
Staying at Quest San Hotel Denpasar by ASTON is a good choice when you are visiting West Denpasar.
About Quest San Hotel Denpasar by ASTON
For you, travelers who wish to travel comfortably on a budget, Quest San Hotel Denpasar by ASTON is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Quest San Hotel Denpasar by ASTON is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Quest San Hotel Denpasar by ASTON provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Quest San Hotel Denpasar by ASTON.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Quest San Hotel Denpasar by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Quest San Hotel Denpasar by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Quest San Hotel Denpasar by ASTON is the right place to stay.
All facilities in Quest San Hotel Denpasar by ASTON
Swimming Pool
Functional Hall
Lobby
Exterior
In-room Bathroom
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Tours
Things to Do
- Garden
- Massage
- Outdoor pool
- Spa
General
- AC
- Non-smoking room
- Smoking area
Transportation
- Airport transfer
- Valet parking
Connectivity
- Internet point
- Free WiFi
Family-friendly Facilities
- Children pool
Food and Drinks
- Poolside bar
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Quest San Hotel Denpasar by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Extra Breakfast
Accommodation charges IDR 85,000/guest for extra breakfast.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quest San Hotel Denpasar by ASTON | 179 |
Number of floors in Quest San Hotel Denpasar by ASTON | 5 |
Another facilities in Quest San Hotel Denpasar by ASTON | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Quest San Hotel Denpasar by ASTON
What are available facilities at Quest San Hotel Denpasar by ASTON?
There are top facilites at Quest San Hotel Denpasar by ASTON such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Quest San Hotel Denpasar by ASTON?
Check-in time at Quest San Hotel Denpasar by ASTON is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Quest San Hotel Denpasar by ASTON provide breakfast?
Yes, Quest San Hotel Denpasar by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Quest San Hotel Denpasar by ASTON?
Quest San Hotel Denpasar by ASTON is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Quest San Hotel Denpasar by ASTON have?
Quest San Hotel Denpasar by ASTON has 5 floors.
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More Reviews from Other Guests in Quest San Hotel Denpasar by ASTON
Overall Ratings & Reviews Quest San Hotel Denpasar by ASTON
Traveloka (5,442)
Other sources (48)
8.6
Very Good
From 5,442 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
8.7
Service and Facilites
8.7
People often mention about Quest San Hotel Denpasar by ASTON
All
Staff Friendliness (164)
Bedroom (159)
Room Space (145)
Ambiance (140)
Bathroom (139)
Hotel Area (134)
Distance to City Center (122)
Accessibility (112)
Family Friendly (110)
Taste (107)
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Most Recent
Format
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Traveler Reviews Quest San Hotel Denpasar by ASTON
Number of reviews per page
20
40
Customer reviews
RH
Rendy H. N. H.
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, delicious food, basically the best
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Accommodation's Reply
20 Nov 2025
Dear Mr. Randy H.N.H., Thank you for your positive review. We greatly appreciate your service and the quality of our food. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulisto
See original
RETNA W.
Business
8.5
/10
Reviewed 5 day(s) ago
fun...nice...clean
good service
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Accommodation's Reply
20 Nov 2025
Dear Ms. Retna W., Thank you for your positive review. We truly appreciate your feedback on our cleanliness and service. We hope to provide you with the best possible experience every time you visit. Best regards, General Manager: Yono Sulisto
See original
G***a
8.3
/10
Reviewed 6 day(s) ago
It's actually quite nice, the quiet atmosphere is very comfortable.
The only problem is the TV sound, which is really uncomfortable. Maybe the TV in room 370 should be replaced next time.
Other than that, it's great.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you enjoyed the relaxing and peaceful atmosphere. We apologize for the inconvenience caused regarding the TV noise in Room 370. We have forwarded your comments to our technical team for immediate action and improvement. Thank you for your comments and we look forward to welcoming you back for an even better experience. Best regards, General Manager: Yono Sulichyo
See original
K***K
Staycation
9.4
/10
Reviewed 1 week(s) ago
Thank you for accommodating my request.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for your review. We are very pleased to have met your expectations. We hope your visit will be smooth and comfortable. We look forward to seeing you again soon. Best regards, General Manager: Yono Sulichyo
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I***s
Leisure
10.0
/10
Reviewed 2 week(s) ago
The service was excellent. The food taste so good, it has different menu each day.
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest,
Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed our excellent service and the variety of delicious food we offer each day. We look forward to welcoming you back again soon.
Warm Regards
General Manager
Yono Sulistyo
M***a
Staycation
9.7
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. The rooms were spacious and clean. We requested plates and other items be delivered to our room, and they were always promptly delivered. Every time I visit Bali, I always stay here.
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are so pleased that you were impressed with the friendliness of our staff, as well as the cleanliness and amenities of our rooms. We are also very pleased to know that we were able to quickly take care of all your needs. We are honored to be your choice every time you visit Bali. See you again soon. Best regards, General Manager: Yono Sulichyo
See original
D***n
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are spacious, clean, and fragrant. Really comfortable. Highly recommended ⭐⭐⭐⭐⭐
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your five-star review. We are so glad you enjoyed our friendly staff and our spacious, clean, and fragrant room. Your feedback means a lot to us. See you again on your next visit. Best regards, General Manager: Yono Sulichyo
See original
DK
Dhany K.
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, good service, and all the facilities are clean and tidy.
Breakfast is also delicious and has a varied menu, including a Western menu.
See original
+4
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Mr. Dhany, Thank you for your positive review. We are very pleased that you were satisfied with our staff's friendliness, service, and clean and tidy facilities. We are also pleased that you were satisfied with our varied breakfast, including our Western menu. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulistyo
See original
A***o
Business
8.8
/10
Reviewed 4 week(s) ago
Overall, I'd give it a 7.5.
However, I'm satisfied with the room size.
Prices always increase on weekends.
See original
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear A*o, Thank you for sharing your experience. We are very glad that you were satisfied with our room size and thank you for your comments regarding the weekend price change. This change is based on demand and availability, but we will consider your comments for future evaluation. Best regards, General Manager: Yono Sulistyo
See original
Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, very fast check in/out
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Accommodation's Reply
20 Nov 2025
Dear G*t, Thank you very much for your review. We are glad you were satisfied with the friendliness of our staff and the quick check-in/check-out process. We look forward to welcoming you back. Best regards, General Manager Yono Sulichyo
See original
K***K
Staycation
9.4
/10
Reviewed 5 week(s) ago
Thank you for excellent services... Keep it up!
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear K***K
Thank you for your feedback. We’re glad to know you were satisfied with our services and appreciate your support. We strive to maintain this standard and hope to serve you again soon.
Warm Regards
General Manager
Yono Sulistyo
M***a
Staycation
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was very helpful. Our six-day stay in the executive suite was a very pleasant experience.
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Accommodation's Reply
20 Nov 2025
Dear M*a, Thank you for your positive review. We are very glad that you enjoyed your 6 days in our Executive Room and that our staff were very helpful. We look forward to welcoming you back again soon. Best regards, General Manager: Yono Sulistyo
See original
MU
Maria U.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Great, cold AC, friendly, affordable price
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Accommodation's Reply
20 Nov 2025
Ms. Maria Yu. Thank you very much for your review. We are glad that you were satisfied with the cool air conditioning, friendly staff and reasonable price. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulichyo
See original
OF
Ony F.
10.0
/10
Reviewed 5 week(s) ago
I LIKE IT... THE HOTEL I HAVE STAYED HERE FOR ABOUT 10 NIGHTS. THE FOOD IS DELICIOUS, CHEAP, EVERYONE IS FRIENDLY, THERE ARE NO CONS.. I WENT HERE FOR 5 NIGHTS IN DECEMBER 2024, ALSO FOR 5 NIGHTS IN OCTOBER 2025.. ONE OF THE BEST HOTELS IN MY OPINION... ESPECIALLY THE GURAMI NYAT NYAT..
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Accommodation's Reply
20 Nov 2025
Ony F. Thank you very much for staying at our hotel. We are very pleased that you have always been impressed with our food, friendly service and atmosphere. Such positive feedback means a lot to our team, especially our appreciation for our service. We look forward to welcoming you back again in December 2024 and October 2025. Best regards, General Manager: Yono Sulistyo
See original
Verified Traveler
Staycation
9.6
/10
Reviewed 5 week(s) ago
This is our second time staying at Quest San Hotel. The staff is incredibly friendly. This is especially true for hotels, especially restaurants. Boiled eggs should be soaked briefly in cold water because they won't peel easily if they're hot. Keep a clean knife handy, as buttering bread with a spoon can be tricky.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for choosing Quest San Hotel for the second time and sharing your experience. We are very pleased to hear that you were satisfied with the hospitality of our staff and thank you for your positive comments about the breakfast, especially the boiled eggs and cutlery provided. We will share your feedback with our restaurant team so that they can improve and enhance your comfort. We look forward to welcoming you back again for an even better experience on your next visit. Best regards, General Manager: Yono Sulichyo
See original
G
Guest
Leisure
9.1
/10
Reviewed 5 week(s) ago
dear....my bathroom upstairs has a leak, haven't had time to fix it, what kind of water? but I hit my head while taking a shower...
mu
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, We apologize for the inconvenience caused with the restroom. Thank you for letting us know and we assure you that our maintenance team will be in touch as soon as possible. We hope that your next visit will be more comfortable and enjoyable. Best regards, General Manager: Yono Sulichyo
See original
DM
Dony M.
9.7
/10
Reviewed 5 week(s) ago
Overall, it was a nice stay. It was worth it considering the amount spent for the accommodation. Definitely going back there.
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Mr. Dony M.
Thank you for your feedback. We’re glad to know that you enjoyed your stay and found our accommodation good value. We look forward to hosting you again soon.
Warm Regards
General Manager
Yono Sulistyo
Y***A
Staycation
10.0
/10
Reviewed 5 week(s) ago
Great, clean, good service and the hotel is always busy
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Accommodation's Reply
20 Nov 2025
Dear Y*A, Thank you very much for your review. We are very pleased that you were satisfied with our hotel's cleanliness, service, and lively atmosphere. We look forward to welcoming you back on your next visit. Best regards, General Manager Yono Sulichyo
See original
D***h
Staycation
8.5
/10
Reviewed 6 week(s) ago
It's been a long time since I've stayed here. Last Saturday, I had plans in Denpasar, so I decided to take a break before returning to Jimbaran.
It seems like there are a lot of new employees.
So, hospitality standards may be lower. In the restaurant, the staff were less friendly, even wanting to clean up my food even though I hadn't finished.
The housekeeping staff also walked by without greeting me or smiling.
Even though all the staff are usually very friendly.
Even the security guards, who previously always helped me when crossing the street, were now ignored.
Could it be because I was using a motorcycle? I also used a motorcycle before, but they still provided maximum assistance.
Please don't let the hospitality standards drop.
Thank you.
Read More
See original
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Guest, Thank you for taking the time to share your experience. We are very sorry to hear that the service standards you received on this occasion did not compare to your previous visit. We have passed your comments regarding the restaurant service, housekeeping, and safety to the relevant team for immediate improvement. We thank you for your trust and look forward to providing you with an experience that matches our high standards on your next visit. Thank you for your attention and helpful feedback. Thank you for taking the time to share your experience. We are very sorry that the service standards you received on this occasion did not compare to your previous visit. We have passed your comments regarding the restaurant service, housekeeping, and safety to the relevant team for immediate improvement. We thank you for your attention and helpful feedback. Sincerely, General Manager Yon Sulichyo
See original
K***g
Transit
10.0
/10
Reviewed 6 week(s) ago
clean and comfortable, near from city
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Mr. K***g
Thank you for your feedback. We’re pleased to hear that you enjoyed the cleanliness, comfort, and convenient location of our hotel. We hope to serve you again soon.
Warm Regards
General Manager
Yono Sulistyi
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Quest San Hotel Denpasar by ASTON
Traveloka (5,442)
Other sources (48)
8.6
Very Good
From 5,442 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
8.7
Service and Facilites
8.7
People often mention about Quest San Hotel Denpasar by ASTON
All
Staff Friendliness (164)
Bedroom (159)
Room Space (145)
Ambiance (140)
Bathroom (139)
Hotel Area (134)
Distance to City Center (122)
Accessibility (112)
Family Friendly (110)
Taste (107)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Quest San Hotel Denpasar by ASTON
Number of reviews per page
20
40
Customer reviews
RH
Rendy H. N. H.
10.0
/10
Reviewed 4 day(s) ago
Friendly staff, delicious food, basically the best
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Mr. Randy H.N.H., Thank you for your positive review. We greatly appreciate your service and the quality of our food. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulisto
See original
RETNA W.
Business
8.5
/10
Reviewed 5 day(s) ago
fun...nice...clean
good service
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Ms. Retna W., Thank you for your positive review. We truly appreciate your feedback on our cleanliness and service. We hope to provide you with the best possible experience every time you visit. Best regards, General Manager: Yono Sulisto
See original
G***a
8.3
/10
Reviewed 6 day(s) ago
It's actually quite nice, the quiet atmosphere is very comfortable.
The only problem is the TV sound, which is really uncomfortable. Maybe the TV in room 370 should be replaced next time.
Other than that, it's great.
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for your review. We are very glad that you enjoyed the relaxing and peaceful atmosphere. We apologize for the inconvenience caused regarding the TV noise in Room 370. We have forwarded your comments to our technical team for immediate action and improvement. Thank you for your comments and we look forward to welcoming you back for an even better experience. Best regards, General Manager: Yono Sulichyo
See original
K***K
Staycation
9.4
/10
Reviewed 1 week(s) ago
Thank you for accommodating my request.
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for your review. We are very pleased to have met your expectations. We hope your visit will be smooth and comfortable. We look forward to seeing you again soon. Best regards, General Manager: Yono Sulichyo
See original
I***s
Leisure
10.0
/10
Reviewed 2 week(s) ago
The service was excellent. The food taste so good, it has different menu each day.
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest,
Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed our excellent service and the variety of delicious food we offer each day. We look forward to welcoming you back again soon.
Warm Regards
General Manager
Yono Sulistyo
M***a
Staycation
9.7
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly. The rooms were spacious and clean. We requested plates and other items be delivered to our room, and they were always promptly delivered. Every time I visit Bali, I always stay here.
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your positive review. We are so pleased that you were impressed with the friendliness of our staff, as well as the cleanliness and amenities of our rooms. We are also very pleased to know that we were able to quickly take care of all your needs. We are honored to be your choice every time you visit Bali. See you again soon. Best regards, General Manager: Yono Sulichyo
See original
D***n
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are spacious, clean, and fragrant. Really comfortable. Highly recommended ⭐⭐⭐⭐⭐
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you very much for your five-star review. We are so glad you enjoyed our friendly staff and our spacious, clean, and fragrant room. Your feedback means a lot to us. See you again on your next visit. Best regards, General Manager: Yono Sulichyo
See original
DK
Dhany K.
9.7
/10
Reviewed 4 week(s) ago
Friendly staff, good service, and all the facilities are clean and tidy.
Breakfast is also delicious and has a varied menu, including a Western menu.
See original
+4
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Mr. Dhany, Thank you for your positive review. We are very pleased that you were satisfied with our staff's friendliness, service, and clean and tidy facilities. We are also pleased that you were satisfied with our varied breakfast, including our Western menu. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulistyo
See original
A***o
Business
8.8
/10
Reviewed 4 week(s) ago
Overall, I'd give it a 7.5.
However, I'm satisfied with the room size.
Prices always increase on weekends.
See original
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear A*o, Thank you for sharing your experience. We are very glad that you were satisfied with our room size and thank you for your comments regarding the weekend price change. This change is based on demand and availability, but we will consider your comments for future evaluation. Best regards, General Manager: Yono Sulistyo
See original
Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, very fast check in/out
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear G*t, Thank you very much for your review. We are glad you were satisfied with the friendliness of our staff and the quick check-in/check-out process. We look forward to welcoming you back. Best regards, General Manager Yono Sulichyo
See original
K***K
Staycation
9.4
/10
Reviewed 5 week(s) ago
Thank you for excellent services... Keep it up!
1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear K***K
Thank you for your feedback. We’re glad to know you were satisfied with our services and appreciate your support. We strive to maintain this standard and hope to serve you again soon.
Warm Regards
General Manager
Yono Sulistyo
M***a
Staycation
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was very helpful. Our six-day stay in the executive suite was a very pleasant experience.
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Dear M*a, Thank you for your positive review. We are very glad that you enjoyed your 6 days in our Executive Room and that our staff were very helpful. We look forward to welcoming you back again soon. Best regards, General Manager: Yono Sulistyo
See original
MU
Maria U.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Great, cold AC, friendly, affordable price
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Ms. Maria Yu. Thank you very much for your review. We are glad that you were satisfied with the cool air conditioning, friendly staff and reasonable price. We look forward to welcoming you back on your next visit. Best regards, General Manager: Yono Sulichyo
See original
OF
Ony F.
10.0
/10
Reviewed 5 week(s) ago
I LIKE IT... THE HOTEL I HAVE STAYED HERE FOR ABOUT 10 NIGHTS. THE FOOD IS DELICIOUS, CHEAP, EVERYONE IS FRIENDLY, THERE ARE NO CONS.. I WENT HERE FOR 5 NIGHTS IN DECEMBER 2024, ALSO FOR 5 NIGHTS IN OCTOBER 2025.. ONE OF THE BEST HOTELS IN MY OPINION... ESPECIALLY THE GURAMI NYAT NYAT..
See original
Find this review helpful?
Accommodation's Reply
20 Nov 2025
Ony F. Thank you very much for staying at our hotel. We are very pleased that you have always been impressed with our food, friendly service and atmosphere. Such positive feedback means a lot to our team, especially our appreciation for our service. We look forward to welcoming you back again in December 2024 and October 2025. Best regards, General Manager: Yono Sulistyo
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Verified Traveler
Staycation
9.6
/10
Reviewed 5 week(s) ago
This is our second time staying at Quest San Hotel. The staff is incredibly friendly. This is especially true for hotels, especially restaurants. Boiled eggs should be soaked briefly in cold water because they won't peel easily if they're hot. Keep a clean knife handy, as buttering bread with a spoon can be tricky.
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, Thank you for choosing Quest San Hotel for the second time and sharing your experience. We are very pleased to hear that you were satisfied with the hospitality of our staff and thank you for your positive comments about the breakfast, especially the boiled eggs and cutlery provided. We will share your feedback with our restaurant team so that they can improve and enhance your comfort. We look forward to welcoming you back again for an even better experience on your next visit. Best regards, General Manager: Yono Sulichyo
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G
Guest
Leisure
9.1
/10
Reviewed 5 week(s) ago
dear....my bathroom upstairs has a leak, haven't had time to fix it, what kind of water? but I hit my head while taking a shower...
mu
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, We apologize for the inconvenience caused with the restroom. Thank you for letting us know and we assure you that our maintenance team will be in touch as soon as possible. We hope that your next visit will be more comfortable and enjoyable. Best regards, General Manager: Yono Sulichyo
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DM
Dony M.
9.7
/10
Reviewed 5 week(s) ago
Overall, it was a nice stay. It was worth it considering the amount spent for the accommodation. Definitely going back there.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Dony M.
Thank you for your feedback. We’re glad to know that you enjoyed your stay and found our accommodation good value. We look forward to hosting you again soon.
Warm Regards
General Manager
Yono Sulistyo
Y***A
Staycation
10.0
/10
Reviewed 5 week(s) ago
Great, clean, good service and the hotel is always busy
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Accommodation's Reply
20 Nov 2025
Dear Y*A, Thank you very much for your review. We are very pleased that you were satisfied with our hotel's cleanliness, service, and lively atmosphere. We look forward to welcoming you back on your next visit. Best regards, General Manager Yono Sulichyo
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D***h
Staycation
8.5
/10
Reviewed 6 week(s) ago
It's been a long time since I've stayed here. Last Saturday, I had plans in Denpasar, so I decided to take a break before returning to Jimbaran.
It seems like there are a lot of new employees.
So, hospitality standards may be lower. In the restaurant, the staff were less friendly, even wanting to clean up my food even though I hadn't finished.
The housekeeping staff also walked by without greeting me or smiling.
Even though all the staff are usually very friendly.
Even the security guards, who previously always helped me when crossing the street, were now ignored.
Could it be because I was using a motorcycle? I also used a motorcycle before, but they still provided maximum assistance.
Please don't let the hospitality standards drop.
Thank you.
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Accommodation's Reply
20 Nov 2025
Dear Guest, Thank you for taking the time to share your experience. We are very sorry to hear that the service standards you received on this occasion did not compare to your previous visit. We have passed your comments regarding the restaurant service, housekeeping, and safety to the relevant team for immediate improvement. We thank you for your trust and look forward to providing you with an experience that matches our high standards on your next visit. Thank you for your attention and helpful feedback. Thank you for taking the time to share your experience. We are very sorry that the service standards you received on this occasion did not compare to your previous visit. We have passed your comments regarding the restaurant service, housekeeping, and safety to the relevant team for immediate improvement. We thank you for your attention and helpful feedback. Sincerely, General Manager Yon Sulichyo
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K***g
Transit
10.0
/10
Reviewed 6 week(s) ago
clean and comfortable, near from city
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Accommodation's Reply
20 Nov 2025
Dear Mr. K***g
Thank you for your feedback. We’re pleased to hear that you enjoyed the cleanliness, comfort, and convenient location of our hotel. We hope to serve you again soon.
Warm Regards
General Manager
Yono Sulistyi
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