Rosani Apartment C1738

I am very disappointed. Book through online. After a long exhaustion because I could not issue hotel vouchers in accordance with what I had already booked and paid for. I was thrown into another room whose condition was like the photos attached. Very far from standard. 1. The sheets were not replaced with many spots (photos taken from the second room, the first room was worse, no time to be photographed). 2. Very dusty (I can write on TV like the attached photo). 3. The toilet water is dead (another room of water is leaking). 4. The ac is off (ask for help staff not women can not turn on too). 5. Cigarette hole sofas everywhere. 6. Cigarette butts are scattered everywhere. 7. The clining tool is scattered about. 8. Wet towel hanging in the bathroom. I was almost crying, the condition was very late I had to rest. Because the next morning I have a meeting. I complained to the staff, the answer was "the standard is really like this" half suppressed my anger. I talked nicely asking for a clean room. I almost snapped at him that I didn't ask the price. I asked if I had a clean room or not. Finally, I despair, I think it's useless to talk to give understanding to people like that. I decided to call the owner like the one on the card. I called the owner as written on the business card. I am complaining carefully. He even immediately said while angry "it's up to like it or not" he wants to change again last if still the same yes it's up. This is the first time someone complained. I answered, "Mom, I'm complaining for the good of mother," but it seems like she doesn't want to accept it too, very rudely, answer me. Then I was resigned to the last room, whose condition was no better than the first second and it turned out to be true. We were ushered into a room that had a bathroom instead. 9. There is no hot water. Still with the remaining patience that was almost gone I asked to be moved. I need a shower tonight. But I waited for almost an hour for them to be gone so this was the last option. I accept or I lose almost 1 million in vain and move to a decent place. With a very very heart. Very disappointed I had to give up my charred money, anger and disappointment to go somewhere else. I had to move because I could not stay in a place that was not very livable. Above all, I'm very disappointed. Because of my complaint to Traveloka before when I was transferred to Rosani Center Point Apartment, there was also no follow up. The cs staff said they would be followed up and called me. But until the night also no incoming telephone. I hope there are improvements to not sell rooms that are not very livable like what I experienced. Because feeling disappointed I really can not be replaced with anything. I feel cheated. Hopefully there is no incident like this in other people.

Clean, quiet big, and convenient room. Also have a kitchen with complete stuffs.

Clean and appropriate as shown in the image.

Comfortable, clean and good amenities

It's fun. Secure. In the middle of the city. Suitable for those who like culinary.

Comfortable room, book exclusive double room, neatly arranged room, get WiFi, cable TV too, plus also its strategic location.

The friend's friend had the chance to have a communication error but it was still good that the handling was right, just good.

The shower is broken, please check it before you check it first

All good. It's just that kitchen equipment is incomplete and lack toiletries.

Good enough for business transits, tranapost is very easy.