How many rooms are available at Shangri La Jakarta?

Shangri La Jakarta has 619 rooms in total.

Does Shangri La Jakarta provide parking?

Yes, Shangri La Jakarta provides parking. Please confirm details directly with the hotel.

Does Shangri La Jakarta have a swimming pool?

Yes, a swimming pool is available at Shangri La Jakarta.

Does Shangri La Jakarta provide early check-in?

Yes, early check-in is available at Shangri La Jakarta, subject to availability. Please contact the hotel directly to arrange this.

Does Shangri La Jakarta provide airport transfer?

Yes, Shangri La Jakarta provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Shangri La Jakarta?

Shangri La Jakarta is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Shangri La Jakarta

Name: Shangri La Jakarta
Address: Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220, Kota BNI Jln Jend Sudirman Kav 1, Jakarta, 10220, Indonesia
Rating: 9

Hotels

No. 4 in Luxury Hotel in Jakarta

9.0

/10

Exceptional

3,429 reviews

What Guests Say About Their Stay

Family Friendly (109)

Staff Friendliness (109)

Taste (108)

Ambiance (107)

p***y

10.0

/ 10

I can't say any more, the best 5 star hotel I've ever visited.

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L***a

10.0

/ 10

The entire staff was very friendly, from the lobby, security, pool, to the room cleaners. Awesome.

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Herdiana D.

10.0

/ 10

Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!

M***a

10.0

/ 10

My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.

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s***a

10.0

/ 10

My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.

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In the Area

See Map

Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Shangri La Jakarta is located in area / city Karet Tengsin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Now you can enjoy more benefits, including the option to pay near your stay date!

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Shangri La Jakarta Address: Map & Location

Kota BNI Jln Jend Sudirman Kav 1, Tanah Abang, Jakarta Pusat, Jakarta, Indonesia, 10220

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Location

Shangri La Jakarta is located in area / city Karet Tengsin.

About Shangri La Jakarta

From business event to corporate gathering, Shangri La Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri La Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Shangri La Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Shangri La Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri La Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Jakarta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri La Jakarta

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Continental breakfast
Dining area
Fullboard without drinks
Fullboard with drinks
Fullboard with non-alcoholic drinks
Gala dinner
Halfboard without drinks
Free breakfast
Halfboard with non-alcoholic drinks
Nightclub
Poolside bar
Set menu dinner
Set menu lunch
Snacks
Snack bar

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Concierge
Money changer
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Tours
Wedding service

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Things to Do

Children play area
Fitness center
Garden
Health club
Massage
Outdoor pool
Spa
Steam room

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Swimming pool
Smoking area

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
PRINTER
Projector

Sports and Recreations

Billiard
Fitness center
Game room
Outdoor tennis court
Tennis

Accessibilty

Accessible bathroom
Accessible parking
Disabled access friendly
Wheelchair accessible

Transportation

Airport transfer
Car rental
Valet parking

Family-friendly Facilities

Kids club
Children pool

Nearby Facilities

ATM/Banking
Gift shop

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Connectivity

Free WiFi

Accommodation Policy & General Information in Shangri La Jakarta

Important Note

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Facility

sauna, steam room, cold plunge, and Jacuzzi closed temporarily from 1-6-2026 to 10-8-2026.
Children Aqua Playground closed temporarily from 27-7-2026 to 28-7-2026.

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Shangri La Jakarta	619
Number of floors in Shangri La Jakarta	31
Another facilities in Shangri La Jakarta	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Shangri La Jakarta

What are available facilities at Shangri La Jakarta?

There are top facilites at Shangri La Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Shangri La Jakarta?

Check-in time at Shangri La Jakarta is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Shangri La Jakarta provide breakfast?

Yes, Shangri La Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Shangri La Jakarta?

Shangri La Jakarta is officially classified as a 0.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Shangri La Jakarta have?

Shangri La Jakarta has 31 floors.

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More Reviews from Other Guests in Shangri La Jakarta

Overall Ratings & Reviews Shangri La Jakarta

Traveloka (2,714)

Other sources (715)

9.0

Exceptional

From 2,714 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about Shangri La Jakarta

All

Family Friendly (82)

Staff Friendliness (79)

Ambiance (75)

Taste (74)

Room Space (73)

Bedroom (73)

Bathroom (70)

Hotel Area (70)

Variety (66)

Soundproof (60)

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Traveler Reviews Shangri La Jakarta

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Customer reviews

A***m

Leisure

10.0

/10

Reviewed 2 week(s) ago

Friendly staff and varied breakfast.

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F***y

Staycation

7.1

/10

Reviewed 3 week(s) ago

Most of the time I come here for business purposes, but this time it is not recommended for my family stay. I would say this experience is below expectation for Shangri La's standard. Did not get the room as I requested, the reason given was it would make me wait longer even though I checked in later, and no late check-out was offered either. I understood it was the holiday season and crowded, and the staff might be exhausted, but still, the service must be on point.

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v***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

The swimming pool and children's play area are very clean.

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1 people find it helpful

Merlita n.

Staycation

8.5

/10

Reviewed 3 week(s) ago

Very recommended for family staycation. The breakfast was perfect.

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p***y

10.0

/10

Reviewed 4 week(s) ago

I can't say any more, the best 5 star hotel I've ever visited.

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M***N

Staycation

10.0

/10

Reviewed 4 week(s) ago

Always choose Horizon room. So much benefits. The pool is always memorable for our family.

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T***a

9.4

/10

Reviewed 4 week(s) ago

So fancy hotel and luxury facilities.

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L***a

Leisure

10.0

/10

Reviewed 4 week(s) ago

The entire staff was very friendly, from the lobby, security, pool, to the room cleaners. Awesome.

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Melinda A.

Staycation

10.0

/10

Reviewed 5 week(s) ago

Friendly staff, comfortable and clean place.

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1 people find it helpful

Herdiana D.

10.0

/10

Reviewed 8 week(s) ago

Always love to stay in Shangri-La Jakarta. Great room, staff, and everything in it. Will always come back here!

Find this review helpful?

M***a

Staycation

10.0

/10

Reviewed 9 week(s) ago

My kids love swimming here. We parents don't have to worry either. There are free life jackets. The pool is clean. No need to leave the hotel anymore. Kids are comfortable, parents are at ease.

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H***a

9.7

/10

Reviewed 10 week(s) ago

Amazing staycation spot for families! Great service, nice pool, and the kids' facilities were super fun for our children. Staff were helpful and friendly. Highly recommended for weekend getaway with family!

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s***a

10.0

/10

Reviewed 10 week(s) ago

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1 people find it helpful

Larasati P. M.

Staycation

10.0

/10

Reviewed 10 week(s) ago

So much fun... So satisfied... Always want to come back here.

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N***i

9.4

/10

Reviewed 10 week(s) ago

Even though yesterday was peak season, so the check-in queue was long, the staff was very good at handling customers 👍🏽 keep up the good work.. Very nice stay in here 🫶🏻

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1 people find it helpful

Herlambang P. J.

9.7

/10

Reviewed 11 week(s) ago

I arrived at the hotel earlier than the check-in schedule. The reservation staff was very kind and friendly. While waiting for the room to be ready, we were given access cards so we could use the hotel facilities such as the spa and eat at the restaurant without any hassle because it could be charged to the room.

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1 people find it helpful

H***a

9.7

/10

Reviewed 12 week(s) ago

Always a pleasant staycation at this hotel, with friendly staff, good facilities for children, keep it up Shangri-La

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1 people find it helpful

Fay M.

Staycation

10.0

/10

Reviewed 12 week(s) ago

Never fails us, always becomes our top of mind whenever we want to have a short escape, top!

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M***i

10.0

/10

Reviewed 12 week(s) ago

This hotel is really comfortable... When you enter the lobby, it smells so good... It's really great.

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Putri V. A.

10.0

/10

Reviewed 13 week(s) ago

This is my third time staying at the Shangri-La. My first two visits were many years ago, yet the hotel’s standards haven't wavered; true to its name, it consistently delivers a five-star experience. The hospitality is top-notch and the breakfast spread is incredibly diverse. While the exterior has an 'old-fashioned' look, it retains a timeless 'old money' elegance that is still very comfortable. The highlight for me, however, is definitely the swimming pool—especially the kids' pool area, which is simply the best!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.