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Swiss-Belhotel Danum Palangkaraya
Hotels
8.6
/10
Very Good
1,520 reviews
What Guests Say About Their Stay
Staff Friendliness (75)
Room Space (74)
Bedroom (74)
Ambiance (73)
D***n
10.0
/ 10
Yesterday, I stayed overnight to take an online professional exam, which obviously requires peace of mind, focused study, and a strong signal. I was very fortunate to be at this hotel. While my colleagues complained about slow internet connection, logging me out several times, and there were plenty of distractions from children and other things, I was able to complete the exam with a smooth signal without any interruptions. Good job.
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Dewi A.
10.0
/ 10
Swiss bell hotel Palangkaraya is the best hotel choice because it is very comfortable for families, equipped with swimming pool facilities that are very enjoyable for family recreation... with an easily accessible location... friendly service and privacy are maintained and prices are affordable for a luxury hotel in Palangkaraya...
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Andy D.
8.5
/ 10
The spacious, clean and fragrant hotel lobby makes you feel at home... including the friendly and smiling hotel staff... it feels like you are always being well served when staying at the Swissbel Danum Palangka Raya Hotel...
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F***r
9.6
/ 10
New hotel, nice, clean. Overall service is okay. I have stayed here twice. If I go to Palangka Raya, I will definitely come here again.
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I***A
10.0
/ 10
Stayed for the umpteenth time. The hotel staff is friendly and helpful, the hotel is comfortable, clean, good service, the swimming pool is clean and spacious.
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In the Area
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Jalan Tjiuk Riwut Km 5, Jekan Raya, Palangkaraya, Kalimantan Tengah, Indonesia, 73112
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belhotel Danum Palangkaraya
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Swiss-Belhotel Danum Palangkaraya
Jalan Tjiuk Riwut Km 5, Jekan Raya, Palangkaraya, Kalimantan Tengah, Indonesia, 73112
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Discover More About Swiss-Belhotel Danum Palangkaraya
Location
Staying at Swiss-Belhotel Danum Palangkaraya is a good choice when you are visiting Jekan Raya.
About Swiss-Belhotel Danum Palangkaraya
From business event to corporate gathering, Swiss-Belhotel Danum Palangkaraya provides complete services and facilities that you and your colleagues need.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belhotel Danum Palangkaraya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belhotel Danum Palangkaraya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Belhotel Danum Palangkaraya.
All facilities in Swiss-Belhotel Danum Palangkaraya
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Porter
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Swimming pool
- Smoking area
- Terrace
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor pool
- Pool sun loungers
- Spa
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Minibar
- Shower
- TV
Business Facilities
- Business center
- Business facilities
- Meeting facilities
- PRINTER
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Area shuttle with surcharge
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Swiss-Belhotel Danum Palangkaraya
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges IDR 150,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:00 - 10:00.
Smoking is allowed only in the designated smoking area.
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Airport transfer is available for IDR 350,000/person.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belhotel Danum Palangkaraya | 148 |
Number of floors in Swiss-Belhotel Danum Palangkaraya | 5 |
Another facilities in Swiss-Belhotel Danum Palangkaraya | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Swiss-Belhotel Danum Palangkaraya
What are available facilities at Swiss-Belhotel Danum Palangkaraya?
There are top facilites at Swiss-Belhotel Danum Palangkaraya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Danum Palangkaraya?
The standard check-in time at Swiss-Belhotel Danum Palangkaraya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Danum Palangkaraya provide breakfast?
Yes, Swiss-Belhotel Danum Palangkaraya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belhotel Danum Palangkaraya?
Swiss-Belhotel Danum Palangkaraya is a 4.0-star hotel.
How many floors does Swiss-Belhotel Danum Palangkaraya have?
Swiss-Belhotel Danum Palangkaraya has 5 floors.
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More Reviews from Other Guests in Swiss-Belhotel Danum Palangkaraya
Overall Ratings & Reviews Swiss-Belhotel Danum Palangkaraya
Traveloka (1,508)
Other sources (12)
8.6
Very Good
From 1,508 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.6
Location
8.5
Service and Facilites
8.7
People often mention about Swiss-Belhotel Danum Palangkaraya
All
Staff Friendliness (46)
Ambiance (45)
Bedroom (43)
Distance to City Center (42)
Room Space (41)
Family Friendly (39)
Bathroom (38)
Hotel Area (36)
Accessibility (33)
Variety (32)
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Format
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Preferences
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Traveler Reviews Swiss-Belhotel Danum Palangkaraya
Number of reviews per page
20
40
Customer reviews
a***f
10.0
/10
Reviewed 1 day(s) ago
good..thank you all hotel staff..
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that the service of all our staff made a good impression throughout your stay. Your comments are highly valuable to us as we strive to provide the best service. We hope to welcome you back again soon. Best regards, Dedi Wayudi, General Manager
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E***i
Business
10.0
/10
Reviewed 3 day(s) ago
The hotel is clean. The rooms are spacious. The staff is friendly.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our hotel, the spaciousness of our rooms, and the friendliness of our staff. Your comments are very valuable to us and encourage us to continue to provide the best service. We hope to welcome you back soon. Best regards, Dedi Wayudi, General Manager
See original
E***i
Business
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly, the hotel is clean.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff and the cleanliness of our hotel. Your comments are a driving force for us to continue to strive to provide the best service. We look forward to welcoming you back again. Best regards, Dedi Wayudi, General Manager
See original
pd
prengki d.
Staycation
9.4
/10
Reviewed 5 day(s) ago
The staff is very friendly, the security is also alert when vehicles leave to help monitor road safety, if you go to PKY, always stay here, recommended
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Accommodation's Reply
18 Nov 2025
Dear Ms. Prengki, Thank you for your positive review and feedback. We are very glad that you were satisfied with the friendliness of our staff and the prompt response of our security team who secured the area upon departure. We sincerely appreciate your trust in choosing to stay with us whenever you visit Palangkaraya. We look forward to welcoming you back again. Best regards, Dedi Wayudi, General Manager
See original
A***y
Business
6.6
/10
Reviewed 5 day(s) ago
Bad experience during check in, taking so long
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Guest,
Thank you for your feedback, and please accept our sincere apologies for the long waiting time during check-in. We understand how inconvenient that must have been, and we are truly sorry your arrival did not go as smoothly as expected.
Should you wish to share more details, please feel free to contact us directly at gmsecsbpa@swiss-belhotel.com. Your input is valuable for us to improve. We hope to welcome you again with a much better experience.
Warm regards,
Dedy Wahyudi
General Manager
Verified Traveler
10.0
/10
Reviewed 1 week(s) ago
Highly recommended for those who are on holiday or on assignment in Palangka Raya
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We are delighted that you enjoyed your stay with us, whether it was for leisure or business trip in Palangkaraya. We look forward to welcoming you back again with the best service for your next visit. Best regards, Dedi Wayudi General Manager
See original
H***h
10.0
/10
Reviewed 2 week(s) ago
Good and nice hotel recommended
1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Guest,
Thank you for your kind review and recommendation. We’re delighted to know you had a pleasant stay with us. We look forward to welcoming you again soon.
Warm regards,
Dedy Wahyudi
General Manager
Mahmud M.
Business
8.8
/10
Reviewed 3 week(s) ago
I booked a connecting room because of family but I wasn't given one... Maybe the staff didn't pay attention to the customer's booking in the system, please pay attention again, thanks 🙏
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Mr. Mahmoud, Thank you for trusting us with your stay and for taking the time to share your valuable feedback. We apologize for the inconvenience you experienced regarding your request for connecting rooms. We understand that you require connecting rooms for the comfort of your family. Please note that the room you booked is of the same type, whereas connecting rooms are only available in different room combinations. Upon your arrival, the room types were fully booked and therefore we are unable to accommodate your request at this time. We highly appreciate your understanding and will be happy to assist you in arranging connecting rooms for your next stay, subject to availability. Best regards, Dedi Waudi, General Manager
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R***a
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the place is clean and highly recommended.
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for your kind feedback and compliments. We are very glad that you were satisfied with our staff's friendly service and the cleanliness of our hotel. We will do our best to provide you with the best possible experience. We hope to welcome you back again. Thank you, General Manager Dedi Wayudi
See original
Verified Traveler
9.0
/10
Reviewed 3 week(s) ago
Exellent hotel but had a distance from downtown.
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you for your kind feedback. We’re delighted to know you had an excellent stay with us. We appreciate your note regarding the distance from downtown, and we hope our facilities and service made your stay comfortable and worthwhile.
We look forward to welcoming you again soon.
Warm regards,
Dedy Wahyudi
General Manager
K***g
8.0
/10
Reviewed 3 week(s) ago
Okay, I always subscribe to this hotel.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for the trust and confidence you have placed in us. We are delighted that you have always chosen our hotel as your accommodation of choice. We will continue to strive to provide the best service to ensure that your visit is a memorable experience. Best regards, Dedi Wayudi General Manager
See original
Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
Nice hotel, good, clean, recommended
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear guest,
Thank you for your kind review. We are delighted to know you enjoyed your stay . It’s wonderful to hear that you found our hotel nice, comfortable, and clean. We truly appreciate your recommendation and look forward to welcoming you again soon.
Warm regards,
Dedy Wahyudi
General Manager
TV
Tantri V.
9.1
/10
Reviewed 6 week(s) ago
Friendly staff, clean rooms, and complete facilities. Perhaps a sauna could be added as an added bonus.
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Accommodation's Reply
10 Oct 2025
Dear Tantri, Thank you for your excellent review and feedback. We're delighted to hear that you were satisfied with the staff's friendliness, the cleanliness of the rooms, and the facilities. Your suggestion regarding the addition of a sauna is greatly appreciated and will be considered for future development. Best regards, Dedy Wahyudi, General Manager
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A***a
Business
10.0
/10
Reviewed 7 week(s) ago
good place and food. warm staff and very good swimming pool.
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Guest,
Thank you for your kind words. We’re delighted to know you enjoyed the place, food, and swimming pool, as well as the warm service from our staff. Your feedback truly motivates us to keep delivering the best experience for our guests.
Warm regards,
Dedy Wahyudi
General Manager
R
Rini
Transit
9.1
/10
Reviewed 8 week(s) ago
The hotel staff and room service are the absolute best.
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Accommodation's Reply
30 Sep 2025
Dear Rini, Thank you for your appreciation. We are delighted to hear that you enjoyed our hotel staff, especially our room service. This review motivates us to continue providing the best service at every opportunity. Best regards, Dedy Wahyudi, General Manager
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A
AGUSRIADI
Leisure
10.0
/10
Reviewed 10 week(s) ago
Highly recommended, the security of visitors' belongings is highly maintained even if left behind for a long time.
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Accommodation's Reply
15 Sep 2025
Dear Agusriadi, Thank you for your review. We recognize that keeping our guests' belongings safe is our top priority, and we're pleased to have provided you with peace of mind during your stay. This feedback encourages us to continue maintaining the highest standards of service. Best regards, Dedy Wahyudi, General Manager
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JA
Jaka A.
9.4
/10
Reviewed 12 week(s) ago
Stayed at Swiss-Belhotel Danum for two days on August 22-24, 2025, very comfortable, the food is quite delicious, especially the waffles. Just a little suggestion, if possible upgrade the TV in the room to a Smart TV because watching TV is no longer relevant these days. And the rear parking is very far from the entrance
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Jaka A, Thank you for choosing Swiss-Belhotel Danum and taking the time to share your experience with us. We are delighted to know that your stay was comfortable, and that our waffles in particular left a positive impression. We greatly appreciate your feedback regarding the in-room television and parking access. We have forwarded this note to the relevant team for evaluation and future service improvements. We look forward to welcoming you back soon for an even better experience. Best regards, Dedy Wahyudi, General Manager
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D***n
10.0
/10
Reviewed 13 week(s) ago
Yesterday, I stayed overnight to take an online professional exam, which obviously requires peace of mind, focused study, and a strong signal. I was very fortunate to be at this hotel. While my colleagues complained about slow internet connection, logging me out several times, and there were plenty of distractions from children and other things, I was able to complete the exam with a smooth signal without any interruptions. Good job.
Read More
See original
1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you very much for your review. We are pleased to hear that the peaceful atmosphere and smooth network connection at our hotel facilitated the smooth running of your professional exam. This feedback encourages us to continue maintaining the quality of our service. We wish you the best of luck with your exam, and we look forward to welcoming you back. Best regards, Dedy Wahyudi, General Manager
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E***a
Staycation
9.4
/10
Reviewed 13 week(s) ago
I'm satisfied every time I stay here, only the distance from the rear parking lot to the lobby is quite far if you walk
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Accommodation's Reply
23 Aug 2025
Dear Guest, Thank you for your positive review. We're delighted to hear that you enjoyed your stay. We've noted your feedback regarding access from the rear parking lot to the lobby, and we'll also improve our communication regarding the availability of complimentary valet service for your convenience in the future. We look forward to welcoming you back. Best regards, Dedy Wahyudi, General Manager
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J***i
8.5
/10
Reviewed 15 week(s) ago
Great service, great cleanliness
See original
1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Guest, Thank you for your appreciation. We are pleased to know that you are satisfied with our service and cleanliness. We look forward to welcoming you back on your next visit. Best regards, Dedy Wahyudi
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews Swiss-Belhotel Danum Palangkaraya
Traveloka (1,508)
Other sources (12)
8.6
Very Good
From 1,508 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.6
Location
8.5
Service and Facilites
8.7
People often mention about Swiss-Belhotel Danum Palangkaraya
All
Staff Friendliness (46)
Ambiance (45)
Bedroom (43)
Distance to City Center (42)
Room Space (41)
Family Friendly (39)
Bathroom (38)
Hotel Area (36)
Accessibility (33)
Variety (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Swiss-Belhotel Danum Palangkaraya
Number of reviews per page
20
40
Customer reviews
a***f
10.0
/10
Reviewed 1 day(s) ago
good..thank you all hotel staff..
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to know that the service of all our staff made a good impression throughout your stay. Your comments are highly valuable to us as we strive to provide the best service. We hope to welcome you back again soon. Best regards, Dedi Wayudi, General Manager
See original
E***i
Business
10.0
/10
Reviewed 3 day(s) ago
The hotel is clean. The rooms are spacious. The staff is friendly.
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness of our hotel, the spaciousness of our rooms, and the friendliness of our staff. Your comments are very valuable to us and encourage us to continue to provide the best service. We hope to welcome you back soon. Best regards, Dedi Wayudi, General Manager
See original
E***i
Business
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is very friendly, the hotel is clean.
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff and the cleanliness of our hotel. Your comments are a driving force for us to continue to strive to provide the best service. We look forward to welcoming you back again. Best regards, Dedi Wayudi, General Manager
See original
pd
prengki d.
Staycation
9.4
/10
Reviewed 5 day(s) ago
The staff is very friendly, the security is also alert when vehicles leave to help monitor road safety, if you go to PKY, always stay here, recommended
See original
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Ms. Prengki, Thank you for your positive review and feedback. We are very glad that you were satisfied with the friendliness of our staff and the prompt response of our security team who secured the area upon departure. We sincerely appreciate your trust in choosing to stay with us whenever you visit Palangkaraya. We look forward to welcoming you back again. Best regards, Dedi Wayudi, General Manager
See original
A***y
Business
6.6
/10
Reviewed 5 day(s) ago
Bad experience during check in, taking so long
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Guest,
Thank you for your feedback, and please accept our sincere apologies for the long waiting time during check-in. We understand how inconvenient that must have been, and we are truly sorry your arrival did not go as smoothly as expected.
Should you wish to share more details, please feel free to contact us directly at gmsecsbpa@swiss-belhotel.com. Your input is valuable for us to improve. We hope to welcome you again with a much better experience.
Warm regards,
Dedy Wahyudi
General Manager
Verified Traveler
10.0
/10
Reviewed 1 week(s) ago
Highly recommended for those who are on holiday or on assignment in Palangka Raya
See original
Find this review helpful?
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for your review and feedback. We are delighted that you enjoyed your stay with us, whether it was for leisure or business trip in Palangkaraya. We look forward to welcoming you back again with the best service for your next visit. Best regards, Dedi Wayudi General Manager
See original
H***h
10.0
/10
Reviewed 2 week(s) ago
Good and nice hotel recommended
1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Guest,
Thank you for your kind review and recommendation. We’re delighted to know you had a pleasant stay with us. We look forward to welcoming you again soon.
Warm regards,
Dedy Wahyudi
General Manager
Mahmud M.
Business
8.8
/10
Reviewed 3 week(s) ago
I booked a connecting room because of family but I wasn't given one... Maybe the staff didn't pay attention to the customer's booking in the system, please pay attention again, thanks 🙏
See original
1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Mr. Mahmoud, Thank you for trusting us with your stay and for taking the time to share your valuable feedback. We apologize for the inconvenience you experienced regarding your request for connecting rooms. We understand that you require connecting rooms for the comfort of your family. Please note that the room you booked is of the same type, whereas connecting rooms are only available in different room combinations. Upon your arrival, the room types were fully booked and therefore we are unable to accommodate your request at this time. We highly appreciate your understanding and will be happy to assist you in arranging connecting rooms for your next stay, subject to availability. Best regards, Dedi Waudi, General Manager
See original
R***a
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the place is clean and highly recommended.
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for your kind feedback and compliments. We are very glad that you were satisfied with our staff's friendly service and the cleanliness of our hotel. We will do our best to provide you with the best possible experience. We hope to welcome you back again. Thank you, General Manager Dedi Wayudi
See original
Verified Traveler
9.0
/10
Reviewed 3 week(s) ago
Exellent hotel but had a distance from downtown.
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Guest,
Thank you for your kind feedback. We’re delighted to know you had an excellent stay with us. We appreciate your note regarding the distance from downtown, and we hope our facilities and service made your stay comfortable and worthwhile.
We look forward to welcoming you again soon.
Warm regards,
Dedy Wahyudi
General Manager
K***g
8.0
/10
Reviewed 3 week(s) ago
Okay, I always subscribe to this hotel.
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for the trust and confidence you have placed in us. We are delighted that you have always chosen our hotel as your accommodation of choice. We will continue to strive to provide the best service to ensure that your visit is a memorable experience. Best regards, Dedi Wayudi General Manager
See original
Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
Nice hotel, good, clean, recommended
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear guest,
Thank you for your kind review. We are delighted to know you enjoyed your stay . It’s wonderful to hear that you found our hotel nice, comfortable, and clean. We truly appreciate your recommendation and look forward to welcoming you again soon.
Warm regards,
Dedy Wahyudi
General Manager
TV
Tantri V.
9.1
/10
Reviewed 6 week(s) ago
Friendly staff, clean rooms, and complete facilities. Perhaps a sauna could be added as an added bonus.
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
Dear Tantri, Thank you for your excellent review and feedback. We're delighted to hear that you were satisfied with the staff's friendliness, the cleanliness of the rooms, and the facilities. Your suggestion regarding the addition of a sauna is greatly appreciated and will be considered for future development. Best regards, Dedy Wahyudi, General Manager
See original
A***a
Business
10.0
/10
Reviewed 7 week(s) ago
good place and food. warm staff and very good swimming pool.
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Guest,
Thank you for your kind words. We’re delighted to know you enjoyed the place, food, and swimming pool, as well as the warm service from our staff. Your feedback truly motivates us to keep delivering the best experience for our guests.
Warm regards,
Dedy Wahyudi
General Manager
R
Rini
Transit
9.1
/10
Reviewed 8 week(s) ago
The hotel staff and room service are the absolute best.
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Accommodation's Reply
30 Sep 2025
Dear Rini, Thank you for your appreciation. We are delighted to hear that you enjoyed our hotel staff, especially our room service. This review motivates us to continue providing the best service at every opportunity. Best regards, Dedy Wahyudi, General Manager
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A
AGUSRIADI
Leisure
10.0
/10
Reviewed 10 week(s) ago
Highly recommended, the security of visitors' belongings is highly maintained even if left behind for a long time.
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Accommodation's Reply
15 Sep 2025
Dear Agusriadi, Thank you for your review. We recognize that keeping our guests' belongings safe is our top priority, and we're pleased to have provided you with peace of mind during your stay. This feedback encourages us to continue maintaining the highest standards of service. Best regards, Dedy Wahyudi, General Manager
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JA
Jaka A.
9.4
/10
Reviewed 12 week(s) ago
Stayed at Swiss-Belhotel Danum for two days on August 22-24, 2025, very comfortable, the food is quite delicious, especially the waffles. Just a little suggestion, if possible upgrade the TV in the room to a Smart TV because watching TV is no longer relevant these days. And the rear parking is very far from the entrance
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Jaka A, Thank you for choosing Swiss-Belhotel Danum and taking the time to share your experience with us. We are delighted to know that your stay was comfortable, and that our waffles in particular left a positive impression. We greatly appreciate your feedback regarding the in-room television and parking access. We have forwarded this note to the relevant team for evaluation and future service improvements. We look forward to welcoming you back soon for an even better experience. Best regards, Dedy Wahyudi, General Manager
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D***n
10.0
/10
Reviewed 13 week(s) ago
Yesterday, I stayed overnight to take an online professional exam, which obviously requires peace of mind, focused study, and a strong signal. I was very fortunate to be at this hotel. While my colleagues complained about slow internet connection, logging me out several times, and there were plenty of distractions from children and other things, I was able to complete the exam with a smooth signal without any interruptions. Good job.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you very much for your review. We are pleased to hear that the peaceful atmosphere and smooth network connection at our hotel facilitated the smooth running of your professional exam. This feedback encourages us to continue maintaining the quality of our service. We wish you the best of luck with your exam, and we look forward to welcoming you back. Best regards, Dedy Wahyudi, General Manager
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E***a
Staycation
9.4
/10
Reviewed 13 week(s) ago
I'm satisfied every time I stay here, only the distance from the rear parking lot to the lobby is quite far if you walk
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Accommodation's Reply
23 Aug 2025
Dear Guest, Thank you for your positive review. We're delighted to hear that you enjoyed your stay. We've noted your feedback regarding access from the rear parking lot to the lobby, and we'll also improve our communication regarding the availability of complimentary valet service for your convenience in the future. We look forward to welcoming you back. Best regards, Dedy Wahyudi, General Manager
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J***i
8.5
/10
Reviewed 15 week(s) ago
Great service, great cleanliness
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Guest, Thank you for your appreciation. We are pleased to know that you are satisfied with our service and cleanliness. We look forward to welcoming you back on your next visit. Best regards, Dedy Wahyudi
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