How many rooms are available at Swiss-Belinn Luwuk?

Swiss-Belinn Luwuk has 102 rooms in total.

Does Swiss-Belinn Luwuk provide parking?

Yes, Swiss-Belinn Luwuk provides parking. Please confirm details directly with the hotel.

Does Swiss-Belinn Luwuk have a swimming pool?

Yes, a swimming pool is available at Swiss-Belinn Luwuk.

Does Swiss-Belinn Luwuk provide airport transfer?

Yes, Swiss-Belinn Luwuk provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Swiss-Belinn Luwuk?

Swiss-Belinn Luwuk is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Swiss-Belinn Luwuk

Name: Swiss-Belinn Luwuk
Address: Jalan Kantor DPRD Baru,Maahas ,South Luwuk Banggai, Luwuk, Banggai, Sulawesi Tengah, Indonesia, 94716, Jalan Kantor DPRD Baru,Maahas ,South Luwuk Banggai, Sulawesi Tengah, 94716, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

1,141 reviews

What Guests Say About Their Stay

Staff Friendliness (51)

Ambiance (41)

Bedroom (41)

Hotel Area (39)

Budi S. R.

9.7

/ 10

New, nice and clean hotel with superb view.

Purnomo P.

10.0

/ 10

Everything was great, during our stay, the reception staff were very friendly, the service was very good, the food was all delicious,

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Yono S.

10.0

/ 10

The rooms are clean, spacious and comfortable.

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Gusnadi

9.7

/ 10

Nice service. Nice hotel. Nice view from the hotel.

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Taufiq R.

9.4

/ 10

Strategic location and beautiful scenery, clean rooms and good food ala Indonesia, just recommended.

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In the Area

See Map

Jalan Kantor DPRD Baru,Maahas ,South Luwuk Banggai, Luwuk, Banggai, Sulawesi Tengah, Indonesia, 94716

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Swiss-Belinn Luwuk is a good choice when you are visiting Luwuk. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Swiss-Belinn Luwuk

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Swiss-Belinn Luwuk Address: Map & Location

Jalan Kantor DPRD Baru,Maahas ,South Luwuk Banggai, Luwuk, Banggai, Sulawesi Tengah, Indonesia, 94716

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Discover More About Swiss-Belinn Luwuk

Location

Staying at Swiss-Belinn Luwuk is a good choice when you are visiting Luwuk.

About Swiss-Belinn Luwuk

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Luwuk.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belinn Luwuk exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belinn Luwuk is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belinn Luwuk is the right place to stay.

All facilities in Swiss-Belinn Luwuk

Bar, Cafe and Lounge

Fitness Center

Functional Hall

Lobby

Accommodation Services

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Continental breakfast
Dining area
Snack bar

General

AC
Ballroom
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
Laundry service
Luggage storage
Porter
Wedding service

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Things to Do

Fitness center
Garden
Massage
Outdoor pool
Spa
TV lounge

Accessibilty

Accessibility equipment
Accessible bathroom
Wheelchair accessible

Transportation

Airport transfer
Car rental

Business Facilities

Business center
Meeting facilities

Nearby Facilities

ATM/Banking
Gift shop

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer

Accommodation Policy & General Information in Swiss-Belinn Luwuk

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Hot Water in Room closed temporarily from 15-8-2025 to 31-8-2025.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Luwuk	102
Number of floors in Swiss-Belinn Luwuk	5
Another facilities in Swiss-Belinn Luwuk	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Swiss-Belinn Luwuk

What are available facilities at Swiss-Belinn Luwuk?

There are top facilites at Swiss-Belinn Luwuk such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Swiss-Belinn Luwuk?

Check-in time at Swiss-Belinn Luwuk is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Swiss-Belinn Luwuk provide breakfast?

Yes, Swiss-Belinn Luwuk provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Swiss-Belinn Luwuk?

Swiss-Belinn Luwuk is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Swiss-Belinn Luwuk have?

Swiss-Belinn Luwuk has 5 floors.

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More Reviews from Other Guests in Swiss-Belinn Luwuk

Overall Ratings & Reviews Swiss-Belinn Luwuk

Traveloka (1,132)

Other sources (9)

8.7

Very Good

From 1,132 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Swiss-Belinn Luwuk

All

Staff Friendliness (32)

Ambiance (26)

Bedroom (26)

Hotel Area (26)

Surroundings (24)

Bathroom (22)

Room Space (21)

Accessibility (18)

Family Friendly (18)

Taste (18)

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Traveler Reviews Swiss-Belinn Luwuk

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Customer reviews

Aryanti M.

9.7

/10

Reviewed 2 week(s) ago

The hotel staff are all very friendly

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Accommodation's Reply

03 Dec 2025

Dear Ms. Aryanthi M., Warm greetings from Swiss-Belinn Luwuk. Thank you very much for your positive review. We are very glad that you are satisfied with the service of all our staff. Your comments are the driving force for our team to continue to strive to provide the best service. We sincerely hope to welcome you back again soon. Best regards, Thani HP, General Manager

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A***a

Business

8.5

/10

Reviewed 2 week(s) ago

The room is neat, clean enough and not damp, the water works well. Thank you

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Accommodation's Reply

03 Dec 2025

Dear Valued Guest, Best regards from Swiss-Belinn Luwuk. Thank you very much for your review. We are very pleased to know that your room was clean, tidy, and the water supply was working well. Your comments are very valuable and are a great encouragement for our team to continue to provide the best service. We sincerely hope to welcome you back to Swiss-Belinn Luwuk on your next visit. Best regards, Dhani HP, General Manager

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A***a

8.5

/10

Reviewed 2 week(s) ago

Friendly staff, clean and comfortable rooms, utilities work well, thank you.

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Accommodation's Reply

03 Dec 2025

Dear Valued Guest, Best regards from Swiss-Belinn Luwuk. Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff, the cleanliness and comfort of our rooms, and the well-functioning facilities. Your comments are highly appreciated and are an encouragement to our team to continue providing the best service. We sincerely hope to welcome you back on your next visit. Best regards, Thani HP General Manager

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Hary W.

Business

8.5

/10

Reviewed 2 week(s) ago

Perfect place for a weekend getaway...!

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Accommodation's Reply

03 Dec 2025

Dear Mr. Harry W, Warm greetings from Swiss-Belinn Luwuk. Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your weekend getaway with us. Your kind words are truly encouraging and motivate our team to continue delivering exceptional service and hospitality. We look forward to welcoming you back for another memorable stay. Warm regards, Dhani HP General Manager

Devi N.

8.5

/10

Reviewed 2 week(s) ago

That's the garden view from the room. The room was comfortable and clean, with a balcony, and a very beautiful atmosphere. The AC made a noise, it seems old, and the shower was low. The staff was friendly and overall it was okay. A suggestion would be to increase the variety of breakfast items and always refill the food when it's almost finished. I once wanted to eat but found a lot of food empty even though it was still mealtime.

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Accommodation's Reply

03 Dec 2025

Dear Mr. Davy N., Best regards from Swiss-Belinn Luwuk, Thank you for your review. We are very glad that you were satisfied with the garden view from your room, the comfort and cleanliness of your room, the beautiful ambiance and the friendliness of our staff. We also appreciate your feedback on the air conditioning, shower pressure and the variety of breakfast items. We will share this feedback with the relevant team for their evaluation to improve our service quality and guest experience in the future. It was an honor to have served you and we sincerely hope to welcome you back for an even more pleasant stay. Sincerely, Thani HP General Manager

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Devi N.

8.8

/10

Reviewed 2 week(s) ago

The service and facilities were great, with friendly staff, a comfortable, clean room, and a garden view with a balcony. The water was also strong, though I think it depends on the room's location, as I've had rooms with low water. Overall, it was okay, with the downside being the slow Wi-Fi, poor soundproofing due to the kids running around and noise from upstairs even though it was bedtime. And yesterday, we had to wait a while for check-in.

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Accommodation's Reply

03 Dec 2025

Dear Mr. Devi N., Best regards from Swiss-Belinn Luwuk, Thank you for your review. We are delighted that you enjoyed our service, facilities and comfort of our room and the garden view with balcony. We are also delighted to hear that your bathroom condition was satisfactory. Thank you for your comments regarding the Wi-Fi connection, noise disturbance in your room and the wait time for check-in. We have taken your feedback into consideration and will use this feedback to improve the experience for all future guests. It was an honor to have served you and we look forward to welcoming you back for an even more comfortable and enjoyable stay. Sincerely, Thani HP, General Manager

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Devi N.

9.1

/10

Reviewed 2 week(s) ago

The hotel's location is strategic, the staff is friendly, the check-in process is also easy, the room is clean and comfortable, although the garden view is only limited to plants and the pool wall, but overall it's okay. The downside is the water is not strong enough and the Wi-Fi is slow 👌

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Accommodation's Reply

03 Dec 2025

Dear Mr. Devi N., Best regards from Swiss-Belinn Luwuk, Thank you for your review. We are delighted that you enjoyed our convenient location, friendly staff, easy check-in process, and the cleanliness and comfort of our room. We also appreciate your comments regarding the room view, water pressure, and Wi-Fi connection. We will share your feedback with the relevant team to ensure that your next stay is as smooth and rewarding as possible. It was an honor to have served you and we look forward to welcoming you back again in the future. Sincerely, Thani HP, General Manager

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A***d

Business

9.4

/10

Reviewed 11 week(s) ago

It was a real treat to stay at this hotel. Beautiful views from the rooms and excellent service.

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Accommodation's Reply

16 Oct 2025

Dear Valued Guest, Warmest regards from Swiss-Belinn Luwuk. Thank you for taking the time to share your stay experience with us. We are so glad that you enjoyed the beautiful view from your room and the service we provided. Positive reviews like these motivate our team to continue providing the best service to all our guests. We hope to welcome you back to Swiss-Belinn Luwuk in the near future with an equally wonderful experience. Best regards, Dhani HP, General Manager

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A***n

9.1

/10

Reviewed 12 week(s) ago

The quality of the wifi and hot water needs to be improved.

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Accommodation's Reply

16 Oct 2025

Dear Valued Guest, We sincerely thank you for your satisfaction rating, which is a great motivation for our team. We are so glad that you enjoyed the view of our room and our service throughout your stay. We also appreciate your comments regarding the quality of our Wi-Fi and hot water. We have already informed the hotel about this matter and we will promptly inform the relevant team to improve our service and facilities in the future. Your feedback is very important to us as we continue to improve the quality of our services and facilities. We look forward to welcoming you back to Swiss-Belinn Luwuk in the near future to provide you with an even more perfect experience. Sincerely, Dani HP, General Manager

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Muhammad R.

Business

9.4

/10

Reviewed 14 week(s) ago

A very good hotel and good staff

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Accommodation's Reply

16 Oct 2025

Dear Mr. Muhammad R Warm greetings from Swiss-Belinn Luwuk, Thank you for your kind words and for taking the time to share your experience. We are truly pleased to know that you had a pleasant stay and appreciated both our hotel and the service provided by our staff. Your feedback is highly appreciated and serves as great motivation for our team to continue delivering excellent service. We look forward to welcoming you back to Swiss-Belinn Luwuk in the near future. Warm regards, Dhani HP General Manager

b***k

6.0

/10

Reviewed 15 week(s) ago

water heater is not available, no towel upon check-in. I expect more from swissbell-in hotel

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Accommodation's Reply

16 Oct 2025

Dear Valued Guest, Warm greetings from Swiss-Belinn Luwuk, Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience you experienced during your stay, particularly regarding the unavailability of the water heater and the absence of towels upon check-in. This is certainly not the level of service we strive to provide, and your comments have been shared with our housekeeping and engineering teams for immediate improvement. We truly appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and comfortable stay. Warm regards, Dhani HP General Manager

A***y

Business

10.0

/10

Reviewed 16 week(s) ago

The water heater in the room is not working.

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Accommodation's Reply

16 Oct 2025

Dear Valued Guest, Warmest regards from Swiss-Belinn Luwuk, Thank you for the excellent review score. We highly appreciate your compliments and are delighted to hear that your stay was a memorable one. We apologize for the inconvenience related to the water heater not turning on in your room. We have followed up the matter with our technical team to ensure that this does not happen again in the future. Your feedback is extremely important to us, as we are committed to continuously improving the quality of our hotel's services and facilities. We look forward to welcoming you back for an even more comfortable experience in the future. Sincerely, Thani HP General Manager

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Guest

8.5

/10

Reviewed 16 week(s) ago

Swiss Belin Luwuk's service was really disappointing, the elevator wasn't working, and the hot water wasn't working either, it really disappointed us.

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Accommodation's Reply

16 Oct 2025

Dear Swiss-Belinn Luwuk, we sincerely apologize for the inconvenience caused by the elevator and hot water system malfunctions. These did not meet the service standards we strive to provide to all our guests. We will forward your feedback to the relevant departments for immediate review and improvement to prevent similar incidents in the future. We appreciate your honest feedback. Every piece of feedback is an opportunity for us to learn and improve our service quality. We look forward to welcoming you back for a better experience that meets your expectations. Sincerely, Dani HP, General Manager

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A***n

Transit

9.4

/10

Reviewed 20 week(s) ago

the food is lacking, it can be improved

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Accommodation's Reply

24 Jul 2025

Dear Guest, Thank you for your feedback. We apologize if the variety or quality of the food did not meet your expectations. Your feedback is very valuable to us, and we will immediately forward it to the F&B (Food & Beverage) team for evaluation and future improvements. We look forward to providing an even better experience on your next visit. Thank you for choosing Swiss-Belinn Luwuk. Best regards, Dhani HP. General Manager, Swiss-Belinn Luwuk

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N***g

Leisure

8.4

/10

Reviewed 23 week(s) ago

the service is not very friendly... when checking out the lift was dead... there was no notification...

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Accommodation's Reply

10 Jul 2025

Dear Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced during check-out, particularly regarding the elevator malfunction and the lack of notification from us. Your feedback is very valuable for us to evaluate and improve, especially in terms of communication and staff service. We look forward to welcoming you back with an even better experience in the future. Best regards, Dhani HP. General Manager, Swiss-Belinn Luwuk

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D***i

10.0

/10

Reviewed 26 week(s) ago

The service is very satisfactory 🫶🏻🫶🏻✨✨

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Accommodation's Reply

10 Jul 2025

Dear Guest, Thank you for choosing Swiss-Belinn Luwuk as your accommodation. We greatly appreciate your positive feedback regarding our rooms and service. We look forward to welcoming you back to Swiss-Belinn Luwuk. Best regards, Dhani HP, General Manager, Swiss-Belinn Luwuk

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I***o

Leisure

10.0

/10

Reviewed 26 week(s) ago

Stay in a suite room, clean and spacious. From the balcony you can see the sea, mountains and tree gardens. Very satisfying

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Accommodation's Reply

10 Jul 2025

Dear Valued Guest, Thank you for choosing Swiss-Belinn Luwuk as your accommodation. We greatly appreciate your positive feedback regarding our rooms and services. We look forward to welcoming you back to Swiss-Belinn Luwuk. Best regards, Dhani HP, General Manager, Swiss-Belinn Luwuk

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Marshela

Business

8.5

/10

Reviewed 27 week(s) ago

The service is okay, the room is clean and the breakfast is delicious, thank you.

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Accommodation's Reply

10 Jul 2025

Dear Marshela W., Thank you for choosing Swiss-Belinn Luwuk as your accommodation. We greatly appreciate your positive feedback regarding our rooms and service. We look forward to welcoming you back to Swiss-Belinn Luwuk. Best regards, Dhani HP, General Manager, Swiss-Belinn Luwuk

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M***d

7.3

/10

Reviewed 29 week(s) ago

The room smells of massage oil and is quite disturbing.

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Accommodation's Reply

23 May 2025

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the aroma in the room. This is certainly not the standard of comfort we expect for our guests. We will immediately forward your feedback to the Housekeeping team for follow-up so that it does not happen again in the future. We hope to welcome you back with a better experience. Warm regards, Management, Swiss-Belinn Luwuk

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Hikmah A. K.

10.0

/10

Reviewed 30 week(s) ago

The staff was very helpful during the check-in process.. friendly and very polite.

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Accommodation's Reply

23 May 2025

Dear Hikmah A. Ke., Thank you for choosing Swiss-belinn Luwuk as your place to stay. We greatly appreciate your positive review of our hotel rooms and services. We look forward to welcoming you back to Swiss-belinn Luwuk. Warm regards, Management. Swiss-Belinn Luwuk

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.