The BCC Hotel & Residence Batam

Hotels
8.2
/10
Very Good
3,426 reviews

What Guests Say About Their Stay

Room Space (68)
Staff Friendliness (64)
Bedroom (61)
Distance To City Center (56)

H***i

10.0
/ 10
The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.
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Dulkifli A.

10.0
/ 10
Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!

T***a

10.0
/ 10
The comfort and pleasant feeling in the room and quite spacious. Fragrant even though there is no bathtub does not reduce bathing with a hot shower. Recommended for local, out-of-town and international guests because access is also close to everywhere around the city. No worry about friendly service. Highly recommended, guys. Success BCC Hotel n Residence🥰
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R***i

10.0
/ 10
hi traveler amazing experience staying at BCC hotel. Ambience/Facilities: comfortable, complete facilities. Food: varied and delicious breakfast Staff Assistance: very friendly and fast response. Highlights: beautiful view at night from the 19th floor, spacious room Price: very competitive price, worth the service and good facilities Location: the hotel location is very close to shopping places, malls and culinary.
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R***n

9.4
/ 10
Located at a strategic location. Worth the money paid for. Very near to two major malls and surrounded with eateries, markets, spas, and massage parlors. The room is spacious and clean. Good breakfast spread too. Staff are polite and accommodating. Overall a great experience staying at the BCC Hotel and Residence Batam.
In the Area
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Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named The BCC Hotel & Residence Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The BCC Hotel & Residence Batam Address: Map & Location

Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby The BCC Hotel & Residence Batam
Exterior 2 The BCC Hotel & Residence Batam

Discover More About The BCC Hotel & Residence Batam

note: hotel was previously named The BCC Hotel & Residence

Location


Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya.

About The BCC Hotel & Residence Batam

From business event to corporate gathering, The BCC Hotel & Residence Batam provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The BCC Hotel & Residence Batam is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The BCC Hotel & Residence Batam, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The BCC Hotel & Residence Batam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The BCC Hotel & Residence Batam is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The BCC Hotel & Residence Batam will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The BCC Hotel & Residence Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The BCC Hotel & Residence Batam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The BCC Hotel & Residence Batam.

All facilities in The BCC Hotel & Residence Batam

Bar, Cafe and Lounge The BCC Hotel & Residence Batam
Bar, Cafe and Lounge
Swimming Pool The BCC Hotel & Residence Batam
Swimming Pool
Fitness Center The BCC Hotel & Residence Batam
Fitness Center
Common Space The BCC Hotel & Residence Batam
Common Space
Lobby The BCC Hotel & Residence Batam
Lobby

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Hot breakfast
  • Poolside bar
  • Show cooking restaurant

Things to Do

  • Discounted Fitness Center
  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Bicycle storage
  • Car rental
  • Secure parking

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center

Business Facilities

  • Conference room
  • Meeting facilities

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Highchairs

Accommodation Policy & General Information in The BCC Hotel & Residence Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The BCC Hotel & Residence Batam
227
Number of floors in The BCC Hotel & Residence Batam
23
Another facilities in The BCC Hotel & Residence Batam
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The BCC Hotel & Residence Batam

What are available facilities at The BCC Hotel & Residence Batam?
There are top facilites at The BCC Hotel & Residence Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The BCC Hotel & Residence Batam?
Check-in time at The BCC Hotel & Residence Batam is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The BCC Hotel & Residence Batam provide breakfast?
Yes, The BCC Hotel & Residence Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The BCC Hotel & Residence Batam?
The BCC Hotel & Residence Batam is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The BCC Hotel & Residence Batam have?
The BCC Hotel & Residence Batam has 23 floors.
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More Reviews from Other Guests in The BCC Hotel & Residence Batam

8.4
Very Good
From 3,010 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about The BCC Hotel & Residence Batam
All
객실 공간 (47)
침실 (44)
친절도 (43)
도심까지의 거리 (39)
가족 친화적 (37)
주변 환경 (32)
접근성 (32)
맛 (32)
욕실 (31)
다양성 (30)
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Traveler Reviews The BCC Hotel & Residence Batam

Number of reviews per page
20
40
Customer reviews
Hafid A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is combined with an apartment. The rooms are spacious, clean, and the service is excellent. It's conveniently located near the A2 food court, adjacent to Batam Square Mall, and close to Grand Mall. If you're looking for durian, you can find it right next door. It's almost a complete experience.
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Rohany K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
Shower not working properly, sink stuck
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s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
You can get a really good city view... especially at night... the swimming pool is also clean...
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I've stayed here several times, with easy access and plenty of food nearby. It's also a very comfortable place to stay, as it's a bit off the main road but easily accessible.
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel is quite good, but the bathroom cleanliness needs more attention, and the breakfast menu should be more varied.
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Tri A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Comfortable, suitable for holidays with family
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
The breakfast menu is complete and delicious, the staff is friendly. The room is clean, but the AC is not cold enough, but it's okay.
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1 people find it helpful
Herlina S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The location is next to BCS mall, just walk if you want to go to the mall, there is a children's swimming pool, ok for families, large rooms, good toilets.
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Perhaps more seating could be added in the lobby. It's enough to stand for about 5 minutes waiting for check-in or check-out. For breakfast variety, perhaps Chinese food could be labeled halal. Since I'm Muslim, I'm a bit worried about choosing food, so I can only choose rice dishes.
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1 people find it helpful
tan b. h. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 29 week(s) ago
All was good so far, only food that's not so tasty.
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Albertus C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Breakfast at that day was very delicious.
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Pajar m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Never been disappointed when staying here, especially with a partner.
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Azi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Although the hotel building looks old and worn, it all pays off with the comfort provided. It was truly a pleasant staycation experience. The super spacious room is also affordable. For IDR 500,000, you can get many benefits for IDR 3,000,000 from a 5-star hotel. The restaurant waiter, Azzam, was very impressive and made my heart melt. Swimming in this hotel pool is like swimming in a spring. The water is clear, cool, and doesn't smell of chlorine. Although the pool looks old-fashioned, the shortcomings are outweighed by the many advantages. Close access to shopping centers like BCS Mall and Grand Batam Mall. The receptionist was very friendly and prompt. So far, I love my staycation here. I'll be back next time.
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+5
2 people find it helpful
T***K
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Good place to stay and close to the mall
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s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Great and fun and close to the mall
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1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.
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Accommodation's Reply
12 Jul 2025
Dear, HAI Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
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Dulkifli A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear, Dulkifli A Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
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Andi D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Comfortable rooms, complete breakfast menu and friendly staff.
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1 people find it helpful
Accommodation's Reply
27 Jun 2025
Dear, Andi Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
staff is friendly..but,i’am smooker..when i want smoke,must go out the room and going down the floor or outside hotel🙏🏽😆 so,iam so sorry about that🙏🏽
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We do apologize for your inconvenience while you stayed in our hotel, your comments are very valuable for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
Adil B. A. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
location. staff helpful n friendly. massage 24hrs. swimming pool available.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
Number of reviews per page
20
40

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Bedroom 4 The BCC Hotel & Residence Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 3,010 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about The BCC Hotel & Residence Batam
All
객실 공간 (47)
침실 (44)
친절도 (43)
도심까지의 거리 (39)
가족 친화적 (37)
주변 환경 (32)
접근성 (32)
맛 (32)
욕실 (31)
다양성 (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The BCC Hotel & Residence Batam

Number of reviews per page
20
40
Customer reviews
Hafid A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is combined with an apartment. The rooms are spacious, clean, and the service is excellent. It's conveniently located near the A2 food court, adjacent to Batam Square Mall, and close to Grand Mall. If you're looking for durian, you can find it right next door. It's almost a complete experience.
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See original
Find this review helpful?
Rohany K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
Shower not working properly, sink stuck
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Find this review helpful?
s***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
You can get a really good city view... especially at night... the swimming pool is also clean...
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See original
Find this review helpful?
P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I've stayed here several times, with easy access and plenty of food nearby. It's also a very comfortable place to stay, as it's a bit off the main road but easily accessible.
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Find this review helpful?
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The hotel is quite good, but the bathroom cleanliness needs more attention, and the breakfast menu should be more varied.
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Find this review helpful?
Tri A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Comfortable, suitable for holidays with family
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 19 week(s) ago
The breakfast menu is complete and delicious, the staff is friendly. The room is clean, but the AC is not cold enough, but it's okay.
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1 people find it helpful
Herlina S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The location is next to BCS mall, just walk if you want to go to the mall, there is a children's swimming pool, ok for families, large rooms, good toilets.
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Find this review helpful?
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Perhaps more seating could be added in the lobby. It's enough to stand for about 5 minutes waiting for check-in or check-out. For breakfast variety, perhaps Chinese food could be labeled halal. Since I'm Muslim, I'm a bit worried about choosing food, so I can only choose rice dishes.
Translated by Google Icon
See original
1 people find it helpful
tan b. h. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 29 week(s) ago
All was good so far, only food that's not so tasty.
Find this review helpful?
Profile Picture
Albertus C.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Breakfast at that day was very delicious.
Find this review helpful?
Profile Picture
Pajar m.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Never been disappointed when staying here, especially with a partner.
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Profile Picture
Azi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Although the hotel building looks old and worn, it all pays off with the comfort provided. It was truly a pleasant staycation experience. The super spacious room is also affordable. For IDR 500,000, you can get many benefits for IDR 3,000,000 from a 5-star hotel. The restaurant waiter, Azzam, was very impressive and made my heart melt. Swimming in this hotel pool is like swimming in a spring. The water is clear, cool, and doesn't smell of chlorine. Although the pool looks old-fashioned, the shortcomings are outweighed by the many advantages. Close access to shopping centers like BCS Mall and Grand Batam Mall. The receptionist was very friendly and prompt. So far, I love my staycation here. I'll be back next time.
Read More
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+5
2 people find it helpful
T***K
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Good place to stay and close to the mall
Find this review helpful?
s***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
Great and fun and close to the mall
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1 people find it helpful
Accommodation's Reply
27 Jul 2025
Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear, HAI Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
Profile Picture
Dulkifli A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear, Dulkifli A Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
Profile Picture
Andi D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Comfortable rooms, complete breakfast menu and friendly staff.
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1 people find it helpful
Accommodation's Reply
27 Jun 2025
Dear, Andi Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence
M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
staff is friendly..but,i’am smooker..when i want smoke,must go out the room and going down the floor or outside hotel🙏🏽😆 so,iam so sorry about that🙏🏽
1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We do apologize for your inconvenience while you stayed in our hotel, your comments are very valuable for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
Adil B. A. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
location. staff helpful n friendly. massage 24hrs. swimming pool available.
Find this review helpful?
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking your time to provide a review for The BCC Hotel & Residence Batam. We are very happy that you felt comfortable during your stay with us, your review is very useful for our future improvements. We are waiting for your next arrival at The BCC Hotel & Residence Batam. Greetings, Ali Muflihan | Front Office Supervisor
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