How many rooms are available at The BCC Hotel & Residence Batam?

The BCC Hotel & Residence Batam has 227 rooms in total.

Does The BCC Hotel & Residence Batam provide parking?

Yes, The BCC Hotel & Residence Batam provides parking. Please confirm details directly with the hotel.

Does The BCC Hotel & Residence Batam have a swimming pool?

Yes, a swimming pool is available at The BCC Hotel & Residence Batam.

What do past guests say about The BCC Hotel & Residence Batam?

The BCC Hotel & Residence Batam is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The BCC Hotel & Residence Batam

Name: The BCC Hotel & Residence Batam
Address: Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432, Jalan Bunga Mawar, Baloi Kusuma, Kepulauan Riau, 29432, Indonesia
Rating: 8.2

Hotels

8.2

/10

Very Good

3,435 reviews

What Guests Say About Their Stay

Room Space (72)

Staff Friendliness (69)

Bedroom (64)

Distance To City Center (60)

Wulff C.

9.4

/ 10

From the minute you arrive at BCC, to reception, in fact all staff, are extremely helpful and friendly. A highly recommended hotel to stay. Thank you guys.

H***i

10.0

/ 10

The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.

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Dulkifli A.

10.0

/ 10

Excellent aerial view of Singapore coast line (from one side of the hotel) and a four-star staff overall performance from the lobby personnel, restaurant, and room service—friendly, helpful, always smiling. Keep it up!

T***a

10.0

/ 10

The comfort and pleasant feeling in the room and quite spacious. Fragrant even though there is no bathtub does not reduce bathing with a hot shower. Recommended for local, out-of-town and international guests because access is also close to everywhere around the city. No worry about friendly service. Highly recommended, guys. Success BCC Hotel n Residence🥰

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R***i

10.0

/ 10

hi traveler amazing experience staying at BCC hotel. Ambience/Facilities: comfortable, complete facilities. Food: varied and delicious breakfast Staff Assistance: very friendly and fast response. Highlights: beautiful view at night from the 19th floor, spacious room Price: very competitive price, worth the service and good facilities Location: the hotel location is very close to shopping places, malls and culinary.

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In the Area

See Map

Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The BCC Hotel & Residence Batam

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

The BCC Hotel & Residence Batam Address: Map & Location

Jalan Bunga Mawar, Baloi Kusuma, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

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Location

Staying at The BCC Hotel & Residence Batam is a good choice when you are visiting Nagoya.

About The BCC Hotel & Residence Batam

From business event to corporate gathering, The BCC Hotel & Residence Batam provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The BCC Hotel & Residence Batam is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The BCC Hotel & Residence Batam, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The BCC Hotel & Residence Batam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The BCC Hotel & Residence Batam is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The BCC Hotel & Residence Batam will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The BCC Hotel & Residence Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The BCC Hotel & Residence Batam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The BCC Hotel & Residence Batam.

All facilities in The BCC Hotel & Residence Batam

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Common Space

Lobby

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Porter
Wedding service

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Minibar
Separate shower and tub
Shower
TV

Food and Drinks

Restaurant with AC
Bar
Breakfast
Buffet breakfast
Brunch
Buffet dinner
Hot breakfast
Poolside bar
Show cooking restaurant

Things to Do

Discounted Fitness Center
Fitness center
Hot tub
Massage
Outdoor pool
Pool sun loungers
Sauna
Spa
Steam room

General

AC
Ballroom
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Transportation

Area shuttle with surcharge
Bicycle storage
Car rental
Secure parking

Sports and Recreations

Aerobics
Billiard
Fitness center

Business Facilities

Conference room
Meeting facilities

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle

Family-friendly Facilities

Children pool

Accessibilty

Wheelchair accessible

Kids and Pets

Highchairs

Accommodation Policy & General Information in The BCC Hotel & Residence Batam

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The BCC Hotel & Residence Batam	227
Number of floors in The BCC Hotel & Residence Batam	23
Another facilities in The BCC Hotel & Residence Batam	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in The BCC Hotel & Residence Batam

What are available facilities at The BCC Hotel & Residence Batam?

There are top facilites at The BCC Hotel & Residence Batam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at The BCC Hotel & Residence Batam?

Check-in time at The BCC Hotel & Residence Batam is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The BCC Hotel & Residence Batam provide breakfast?

Yes, The BCC Hotel & Residence Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The BCC Hotel & Residence Batam?

The BCC Hotel & Residence Batam is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does The BCC Hotel & Residence Batam have?

The BCC Hotel & Residence Batam has 23 floors.

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More Reviews from Other Guests in The BCC Hotel & Residence Batam

Overall Ratings & Reviews The BCC Hotel & Residence Batam

Traveloka (3,019)

Other sources (416)

8.4

Very Good

From 3,019 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.7

Service and Facilites

8.3

People often mention about The BCC Hotel & Residence Batam

All

Room Space (50)

Bedroom (47)

Staff Friendliness (46)

Distance to City Center (41)

Family Friendly (39)

Surroundings (35)

Accessibility (34)

Bathroom (34)

Taste (34)

Ambiance (32)

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Traveler Reviews The BCC Hotel & Residence Batam

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Customer reviews

A***i

10.0

/10

Reviewed 4 day(s) ago

Excellent Location, Comfortable Stay, and Great Value for Money. I recently stayed at BCC Hotel & Residence Batam and had a very pleasant experience overall. The biggest highlight of this hotel is undoubtedly its fantastic location. It is strategically situated within walking distance of two of Batam’s most popular shopping malls – Grand Batam Mall and BCS Mall. Whether you’re visiting Batam for shopping, dining, or simply exploring the city, having both malls just a short stroll away is incredibly convenient. The surrounding area is also packed with amenities. There are numerous eateries, convenience stores, pharmacies, massage establishments, and other services nearby, making it easy to find whatever you need without having to travel far. One particular gem is A2 Food Court, located just behind the hotel. It offers a wide variety of local Indonesian dishes, seafood, and drinks at reasonable prices, making it a great option for lunch, dinner, or even a late-night meal. The hotel itself is comfortable and offers good value for money. The rooms are spacious and generally well-equipped for both short and extended stays. The bed was comfortable, and the room provided all the essential amenities needed for a relaxing stay. While some parts of the property may show signs of age, everything was functional and adequately maintained. Another pleasant surprise was the complimentary breakfast. The breakfast spread was sufficiently wide and offered a good mix of local and international options. There were various hot dishes, breads, pastries, fruits, cereals, and beverages available. While it may not rival the extensive selections found in luxury hotels, it was certainly more than enough to start the day well and keep you satisfied until lunchtime. The hotel staff were generally friendly and helpful throughout my stay. Check-in and check-out procedures were smooth, and any requests were attended to promptly.

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Bobby C.

Business

10.0

/10

Reviewed 6 day(s) ago

The hotel staff is very friendly, the rooms are spacious, the hospitality is amazing, and the food is delicious.

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Wulff C.

Business

9.4

/10

Reviewed 2 week(s) ago

From the minute you arrive at BCC, to reception, in fact all staff, are extremely helpful and friendly. A highly recommended hotel to stay. Thank you guys.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you experienced warm hospitality from our reception team and all staff members throughout your stay. Your kind words and recommendation mean a lot to us. We truly appreciate your support and look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Team

F***k

10.0

/10

Reviewed 2 week(s) ago

Nice staff, clean hotel, and central location.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with our service, the cleanliness of the hotel, and our excellent location in the heart of the city. Your feedback and compliments encourage us to continue striving for the best possible service. We hope to welcome you back to bcc hotel & residence Batam on your next visit. Sincerely, The bcc hotel & residence Batam Team

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Hafid A.

10.0

/10

Reviewed 13 week(s) ago

This hotel is combined with an apartment. The rooms are spacious, clean, and the service is excellent. It's conveniently located near the A2 food court, adjacent to Batam Square Mall, and close to Grand Mall. If you're looking for durian, you can find it right next door. It's almost a complete experience.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the spacious and clean rooms, the excellent service, and the hotel's superb location with numerous amenities and restaurants nearby. Your review encourages us to continue providing the best possible service to all our guests. We hope to welcome you back to bcc hotel & Residence Batam on your next visit. Sincerely, The bcc hotel & Residence Batam Team

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Rohany K.

Leisure

6.6

/10

Reviewed 15 week(s) ago

Shower not working properly, sink stuck

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the inconvenience you experienced with the malfunctioning shower and clogged sink during your stay. This is certainly not our standard of service, and we will immediately follow up and evaluate the issue with our engineering team to ensure improvements are made to prevent such incidents from happening again. We greatly appreciate your feedback, which helps us further improve the quality of our facilities and services. We sincerely hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, The BCC Hotel & Residence Batam Team

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s***s

8.5

/10

Reviewed 19 week(s) ago

You can get a really good city view... especially at night... the swimming pool is also clean...

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the beautiful city view, especially at night, and the cleanliness of our swimming pool. Your feedback means a lot to us and motivates us to strive to provide the best service and facilities to all our guests. We hope to welcome you back to bcc hotel & residence Batam again. Sincerely, The bcc hotel & residence Batam Team

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P***a

Business

10.0

/10

Reviewed 20 week(s) ago

I've stayed here several times, with easy access and plenty of food nearby. It's also a very comfortable place to stay, as it's a bit off the main road but easily accessible.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your continued trust in The bcc hotel & Residence Batam. We are delighted to know that your excellent location, convenient transportation, diverse dining options around the hotel, and relaxing atmosphere have provided you with a memorable stay. Your positive feedback encourages us to continuously improve the quality of our services and facilities. We hope to welcome you back to The bcc hotel & Residence Batam again. Sincerely, The bcc hotel & Residence Batam Team

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N***i

Transit

9.4

/10

Reviewed 21 week(s) ago

The hotel is quite good, but the bathroom cleanliness needs more attention, and the breakfast menu should be more varied.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to provide us with a review and feedback. We are delighted to hear that you enjoyed your stay at our hotel. We appreciate your comments regarding the cleanliness of the bathrooms and the variety of breakfast options. Our team will take this into consideration and evaluate it to improve the quality of our service and facilities. We hope to welcome you back again in the future. Sincerely, The BCC Hotel & Residence Batam Team

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Tri A.

10.0

/10

Reviewed 21 week(s) ago

Comfortable, suitable for holidays with family

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your wonderful review. We are delighted to know that you found our hotel comfortable and suitable for a family holiday. Your kind words mean a lot to us and motivate our team to continue providing the best experience for our guests. We look forward to welcoming you and your family back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team

Verified Traveler

Business

9.0

/10

Reviewed 30 week(s) ago

The breakfast menu is complete and delicious, the staff is friendly. The room is clean, but the AC is not cold enough, but it's okay.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your review and feedback. We are delighted that you were impressed with the varied breakfast menu, the friendliness of our staff, and the cleanliness of your room during your stay. We also appreciate your suggestion regarding the air conditioning not being cool enough. We will inform the relevant team to consider and improve guest comfort in the future. Thank you for trusting bcc hotel & residence Batam. We hope to welcome you back again in the future. Sincerely, The bcc hotel & residence Batam Team

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Herlina S.

9.7

/10

Reviewed 32 week(s) ago

The location is next to BCS mall, just walk if you want to go to the mall, there is a children's swimming pool, ok for families, large rooms, good toilets.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the hotel's excellent location next to a shopping mall, convenient transportation, children's pool, spacious rooms, and family-friendly bathrooms. Your review encourages us to continue striving to provide the best service and facilities for all our guests. We hope to welcome you and your family back to bcc hotel & residence Batam in the future. Sincerely, The bcc hotel & residence Batam Team

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M***a

Leisure

8.5

/10

Reviewed 33 week(s) ago

Perhaps more seating could be added in the lobby. It's enough to stand for about 5 minutes waiting for check-in or check-out. For breakfast variety, perhaps Chinese food could be labeled halal. Since I'm Muslim, I'm a bit worried about choosing food, so I can only choose rice dishes.

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1 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you very much for your valuable feedback and comments. We apologize for any inconvenience caused by insufficient seating in the lobby during check-in and check-out. We have forwarded your feedback to management and will use it to improve our services in the future. We especially appreciate your suggestion to add a Halal label to the breakfast menu, and particularly the lunch menu. This is very important for our hotel, and we will discuss this with our food and beverage team to ensure we can provide clear and easily understandable information for all guests, especially our Muslim guests. Thank you again for your valuable feedback and comments. We will do our best to improve our services and ensure your continued satisfaction in the future. BCC Hotels & Resorts Batam

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tan b. h. s.

Leisure

7.1

/10

Reviewed 40 week(s) ago

All was good so far, only food that's not so tasty.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that overall you had a good stay at our hotel. However, we sincerely apologize that the food did not fully meet your expectations. Your comments regarding the taste have been noted and will be shared with our Food & Beverage team for further review and improvement. We truly appreciate your input as it helps us to enhance our services and guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, The BCC Hotel & Residence Batam Team

Albertus C.

Business

10.0

/10

Reviewed 40 week(s) ago

Breakfast at that day was very delicious.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you very much for your kind review. We are delighted to know that you enjoyed our breakfast and had a pleasant dining experience during your stay. Your positive feedback truly means a lot to our team and motivates us to continue delivering the best service and quality for our guests. We look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team

Pajar m.

10.0

/10

Reviewed 42 week(s) ago

Never been disappointed when staying here, especially with a partner.

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Accommodation's Reply

08 Jun 2026

Mr. Pajar M., thank you very much for your positive review. We are delighted to hear that your stay at BCC Hotel & Residence Batam was always enjoyable, especially when you travel with your partner. Guest satisfaction and comfort are our top priority. We hope to continue providing you with a memorable stay and welcome you back on your next visit. Sincerely, The BCC Hotel & Residence Batam Team

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Azi S.

Staycation

10.0

/10

Reviewed 42 week(s) ago

Although the hotel building looks old and worn, it all pays off with the comfort provided. It was truly a pleasant staycation experience. The super spacious room is also affordable. For IDR 500,000, you can get many benefits for IDR 3,000,000 from a 5-star hotel. The restaurant waiter, Azzam, was very impressive and made my heart melt. Swimming in this hotel pool is like swimming in a spring. The water is clear, cool, and doesn't smell of chlorine. Although the pool looks old-fashioned, the shortcomings are outweighed by the many advantages. Close access to shopping centers like BCS Mall and Grand Batam Mall. The receptionist was very friendly and prompt. So far, I love my staycation here. I'll be back next time.

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2 people find it helpful

Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you so much for your comprehensive and positive review of bcc hotel & residence Batam. We are delighted to hear that you enjoyed your stay, from the spacious and comfortable rooms and swimming pool to the hotel's excellent location near shopping malls. We will pass on your compliments regarding the service of our staff, including Azzam at the restaurant and the reception team, to encourage them. We also appreciate your comments regarding the condition of the building and facilities. This feedback is very important for us to further develop and improve the quality of our service. We are pleased to know that your experience was pleasant and memorable. We hope to welcome you back to bcc hotel & residence Batam in the future. Sincerely, The bcc hotel & residence Batam Team

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T***K

9.1

/10

Reviewed 45 week(s) ago

Good place to stay and close to the mall

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your kind review. We are glad to know that you enjoyed your stay and found our hotel to be a good place with a strategic location close to the mall. Your feedback is greatly appreciated. We look forward to welcoming you back to BCC Hotel & Residence Batam in the near future. Best regards, The BCC Hotel & Residence Batam Team

s***i

8.5

/10

Reviewed 47 week(s) ago

Great and fun and close to the mall

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1 people find it helpful

Accommodation's Reply

27 Jul 2025

Dear , Guest Thank you for taking the time to provide a review of our property. Your comments mean a lot. We appreciate your comments regarding our services and improving the quality we provide. Our staff has been trained to provide the best customer service and we are thrilled to know that you experienced this during your stay. We look forward to your next visit to Batam City! Sincerely, Yoga Chairullah , Ecommerce

H***i

Leisure

10.0

/10

Reviewed 48 week(s) ago

The rooms are very spacious and clean, the food is varied and delicious, the staff are all friendly, and it's close to the mall. I've been staying here for a while with my family.

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Accommodation's Reply

12 Jul 2025

Dear, HAI Thank you for staying at The BCC Hotel & Residence and taking the time to write about your pleasant experience at our hotel on agoda. We are also happy to know that you had a great experience as we always ensure to provide each guest with the highest standard of service and high quality facilities. We hope this makes for an unforgettable experience for you. We will continue to improve, to meet the needs and expectations of our guests. We are always ready to welcome you back to The BCC Hotel & Residence. Sincerely, Yoga Chairullah Ecommerce The BCC Hotel & Residence

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Bedroom 4 The BCC Hotel & Residence Batam

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.