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9.2
/10
Exceptional
3,440 reviews

What Guests Say About Their Stay

Ambiance (739)
Staff Friendliness (737)
Hotel Area (715)
Bedroom (682)

Syafiq B.

10.0
/ 10
The hotel was luxurious, clean, and the amenities were comprehensive. The views around the hotel were breathtaking. The food was also comprehensive and varied. It was a truly memorable holiday.
See original

Iin W.

9.4
/ 10
A comfortable hotel for families. The breakfast is varied and delicious. There are plenty of activities for children. The staff is friendly, and the rooms are quite large and comfortable.
See original

A***u

9.4
/ 10
We had a pleasant stay at the Gaia Hotel. The room was amazing and comfortable, with a great view and value for money.

cesaaa

9.7
/ 10
3rd time staying at Hotel Gaia and honestly… still my favorite. Every time I’m in Bandung, I somehow end up here again. The view? 10/10. Food? So good. Staff? Super nice and helpful. Plus, there are so many activities to do, so you’ll never get bored. At this point, Hotel Gaia is basically my Bandung home. Definitely one of the best hotels ever!!

Felicia w.

10.0
/ 10
Stay at the club type, the food is super delicious!! The service is also top notch, Gaia.
See original
In the Area
See Map
Jl. Dr. Setiabudi No.430 , Ledeng, Kecamatan Cidadap, Jawa Barat, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Gaia Hotel Bandung is a hotel is located at Setiabudi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

The Gaia Hotel Bandung Address: Map & Location

Jl. Dr. Setiabudi No.430 , Ledeng, Kecamatan Cidadap, Jawa Barat, Setiabudi, Bandung, Jawa Barat, Indonesia, 40143
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Lobby The Gaia Hotel Bandung
Exterior 2 The Gaia Hotel Bandung

Discover More About The Gaia Hotel Bandung

Location


The Gaia Hotel Bandung is a hotel is located at Setiabudi.

About The Gaia Hotel Bandung

Not only located within easy reach of various places of interests for your adventure, but staying at The Gaia Hotel Bandung will also give you a pleasant stay.

Whether you are planning an event or other special occasions, The Gaia Hotel Bandung is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Gaia Hotel Bandung.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, The Gaia Hotel Bandung provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Gaia Hotel Bandung, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Gaia Hotel Bandung is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Gaia Hotel Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Gaia Hotel Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Gaia Hotel Bandung.

All facilities in The Gaia Hotel Bandung

Entertainment Facility The Gaia Hotel Bandung
Entertainment Facility
Common Space The Gaia Hotel Bandung
Common Space
Lobby The Gaia Hotel Bandung
Lobby
Accommodation Services The Gaia Hotel Bandung
Accommodation Services
Exterior The Gaia Hotel Bandung
Exterior

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Snacks
  • Vegetarian meal

Things to Do

  • Entertainment for children
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor heated pool
  • Outdoor pool
  • Picnic area
  • Pool sun loungers
  • Sauna
  • Spa
  • Sun loungers

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Rooftop terrace
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS
  • Highchairs
  • Supervised childcare

Transportation

  • Car rental
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Sports and Recreations

  • Aerobics
  • Aquafit
  • Fitness center

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Gift shop
  • Supermarket

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Gaia Hotel Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check-In Time 3 PM Check-Out Time 12 PM

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Gaia Hotel Bandung
280
Number of floors in The Gaia Hotel Bandung
16
Another facilities in The Gaia Hotel Bandung
Bellhop, Concierge, Early Check-in, Express check-in, Express check-out

Frequently asked question in The Gaia Hotel Bandung

What are available facilities at The Gaia Hotel Bandung?
There are top facilites at The Gaia Hotel Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Gaia Hotel Bandung?
Check-in time at The Gaia Hotel Bandung is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Gaia Hotel Bandung provide breakfast?
Yes, The Gaia Hotel Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Gaia Hotel Bandung?
The Gaia Hotel Bandung is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Gaia Hotel Bandung have?
The Gaia Hotel Bandung has 16 floors.
See All

More Reviews from Other Guests in The Gaia Hotel Bandung

Overall Ratings & Reviews The Gaia Hotel Bandung

Traveloka (3,377)
Other sources (63)
9.2
Exceptional
From 3,377 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.3

People often mention about The Gaia Hotel Bandung
All
Staff Friendliness (541)
Ambiance (531)
Hotel Area (503)
Bedroom (489)
Family Friendly (484)
Bathroom (455)
Taste (449)
Room Space (416)
Variety (402)
Activity Option (399)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Gaia Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Excellent place. Highly recommend.
Find this review helpful?
Syafiq B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel was luxurious, clean, and the amenities were comprehensive. The views around the hotel were breathtaking. The food was also comprehensive and varied. It was a truly memorable holiday.
Translated by Google Icon
See original
Find this review helpful?
Agus W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Satisfying!!! From arrival at Padalarang Station, I was welcomed by the staff of Walinda Hotel and the driver, Mr. Andi, who took me to the Gaia Hotel. I was given an early check-in by Rafi, the hotel staff. At 1 o'clock the room was ready. At 3 o'clock in the afternoon I got the best afternoon tea service. Dinner at MONOMONO in the evening got another surprise birthday cake from the staff, Mas Agung. The next day, breakfast in the lounge got another surprise cake from the hotel staff, Asep, Walinda, et al. Given a special cake by the chef directly. In short, from the beginning of my arrival until check out, it was SATISFACTORY 😍👍🏻👍🏻👍🏻 Thank you Gaia for the short birthday trip… Bismillah, I'm waiting for my arrival there again…
Read More
Translated by Google Icon
See original
Find this review helpful?
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Staff friendly and helpful to accommodate our needs. The ambiance of the hotel and restaurant also nice. Try the Sepik Massage and it was great! Definitely will come back later.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, very comfortable place.
Translated by Google Icon
See original
Find this review helpful?
Iin W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A comfortable hotel for families. The breakfast is varied and delicious. There are plenty of activities for children. The staff is friendly, and the rooms are quite large and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2026
Dear Mr./Ms. Lin W., Thank you for choosing Gaia Hotel Bandung as your family's vacation destination. We are delighted to hear that you enjoyed the comfort of our hotel, the variety and deliciousness of our breakfast, and the activities for children. Your appreciation for the friendly hospitality of our staff and the comfort of our rooms means a great deal to us. We hope that Gaia Hotel Bandung will continue to be your preferred choice for your family's future vacations. We look forward to welcoming you and your family back again for another memorable stay. Sincerely, Gaia Hotel Bandung, where relaxation means a new beginning.
Translated by Google Icon
See original
v***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The room rates are expensive, not commensurate with the facilities and size. There's no soundproofing. Breakfast is limited in choice and tastes mediocre.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything was great, from the service, the rooms, and the breakfast. You should definitely stay here at least once in your life. One day isn't enough; you'll want to stay at Gaia Hotel for longer. The breakfast could probably be improved in terms of taste and variety, but overall, everything was excellent!
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The atmosphere is really nice, cool, calm, no road noise so it's really nice to rest 🥹
Translated by Google Icon
See original
Find this review helpful?
A***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
We had a pleasant stay at the Gaia Hotel. The room was amazing and comfortable, with a great view and value for money.
Find this review helpful?
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All good, room, bathroom, facilities.
1 people find it helpful
cesaaa
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
3rd time staying at Hotel Gaia and honestly… still my favorite. Every time I’m in Bandung, I somehow end up here again. The view? 10/10. Food? So good. Staff? Super nice and helpful. Plus, there are so many activities to do, so you’ll never get bored. At this point, Hotel Gaia is basically my Bandung home. Definitely one of the best hotels ever!!
Read More
Find this review helpful?
Dicky D. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I've been here many times. It's a recommended place for families or for some me time.
Translated by Google Icon
See original
+3
1 people find it helpful
Felicia w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Stay at the club type, the food is super delicious!! The service is also top notch, Gaia.
Translated by Google Icon
See original
1 people find it helpful
Muhammad H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best.. the hotel staff are friendly and very helpful.
Translated by Google Icon
See original
1 people find it helpful
H***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable place to stay and very helpful staff.
Translated by Google Icon
See original
1 people find it helpful
Arina M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I was super happy staying here. I was always spoiled by the views from every corner, the facilities were great, and the building design was truly aesthetic. The ambiance was also undeniable. And the service, oh my God, was excellent. I hope to have another chance to spend some family time here.
Translated by Google Icon
See original
3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The food wasn't complete, and the taste was lacking. For a 5-star hotel, perhaps the taste could improve in the future.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
We stayed in a deluxe corner room and then moved to a loft studio the next day. Both offered a very satisfying experience. The view from the room was stunning, the room was very spacious, had a balcony, and had a sofa that could be converted into a bed. It was perfect for a small family with two children, eliminating the need for an extra bed. The infinity pool was also stunning with its waterfall. The beautiful garden, gym, spa, and small lake with fish were all beautiful and very enjoyable. There was also a co-working space for guests staying overnight, which was very helpful for those working from home. Unfortunately, in the deluxe corner room, we found quite a few tomcat ants on the balcony and in the bathroom sink. I also found the help desk service lacking; the way they answered WhatsApp messages felt impolite for guests in a 5-star hotel where they had already spent a lot of money.
Read More
Translated by Google Icon
See original
1 people find it helpful
Yuyun S. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
For the overall service of The Gaia Best❣️
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Gaia Hotel Bandung

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Gaia Hotel Bandung

Traveloka (3,377)
Other sources (63)
9.2
Exceptional
From 3,377 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.2

Meal

9.0

Location

9.1

Service and Facilites

9.3

People often mention about The Gaia Hotel Bandung
All
Staff Friendliness (541)
Ambiance (531)
Hotel Area (503)
Bedroom (489)
Family Friendly (484)
Bathroom (455)
Taste (449)
Room Space (416)
Variety (402)
Activity Option (399)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Gaia Hotel Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Excellent place. Highly recommend.
Find this review helpful?
Syafiq B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel was luxurious, clean, and the amenities were comprehensive. The views around the hotel were breathtaking. The food was also comprehensive and varied. It was a truly memorable holiday.
Translated by Google Icon
See original
Find this review helpful?
Agus W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Satisfying!!! From arrival at Padalarang Station, I was welcomed by the staff of Walinda Hotel and the driver, Mr. Andi, who took me to the Gaia Hotel. I was given an early check-in by Rafi, the hotel staff. At 1 o'clock the room was ready. At 3 o'clock in the afternoon I got the best afternoon tea service. Dinner at MONOMONO in the evening got another surprise birthday cake from the staff, Mas Agung. The next day, breakfast in the lounge got another surprise cake from the hotel staff, Asep, Walinda, et al. Given a special cake by the chef directly. In short, from the beginning of my arrival until check out, it was SATISFACTORY 😍👍🏻👍🏻👍🏻 Thank you Gaia for the short birthday trip… Bismillah, I'm waiting for my arrival there again…
Read More
Translated by Google Icon
See original
Find this review helpful?
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Staff friendly and helpful to accommodate our needs. The ambiance of the hotel and restaurant also nice. Try the Sepik Massage and it was great! Definitely will come back later.
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly staff, very comfortable place.
Translated by Google Icon
See original
Find this review helpful?
Iin W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
A comfortable hotel for families. The breakfast is varied and delicious. There are plenty of activities for children. The staff is friendly, and the rooms are quite large and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2026
Dear Mr./Ms. Lin W., Thank you for choosing Gaia Hotel Bandung as your family's vacation destination. We are delighted to hear that you enjoyed the comfort of our hotel, the variety and deliciousness of our breakfast, and the activities for children. Your appreciation for the friendly hospitality of our staff and the comfort of our rooms means a great deal to us. We hope that Gaia Hotel Bandung will continue to be your preferred choice for your family's future vacations. We look forward to welcoming you and your family back again for another memorable stay. Sincerely, Gaia Hotel Bandung, where relaxation means a new beginning.
Translated by Google Icon
See original
v***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The room rates are expensive, not commensurate with the facilities and size. There's no soundproofing. Breakfast is limited in choice and tastes mediocre.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Everything was great, from the service, the rooms, and the breakfast. You should definitely stay here at least once in your life. One day isn't enough; you'll want to stay at Gaia Hotel for longer. The breakfast could probably be improved in terms of taste and variety, but overall, everything was excellent!
Translated by Google Icon
See original
Find this review helpful?
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The atmosphere is really nice, cool, calm, no road noise so it's really nice to rest 🥹
Translated by Google Icon
See original
Find this review helpful?
A***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
We had a pleasant stay at the Gaia Hotel. The room was amazing and comfortable, with a great view and value for money.
Find this review helpful?
D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All good, room, bathroom, facilities.
1 people find it helpful
cesaaa
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
3rd time staying at Hotel Gaia and honestly… still my favorite. Every time I’m in Bandung, I somehow end up here again. The view? 10/10. Food? So good. Staff? Super nice and helpful. Plus, there are so many activities to do, so you’ll never get bored. At this point, Hotel Gaia is basically my Bandung home. Definitely one of the best hotels ever!!
Read More
Find this review helpful?
Dicky D. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
I've been here many times. It's a recommended place for families or for some me time.
Translated by Google Icon
See original
+3
1 people find it helpful
Felicia w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Stay at the club type, the food is super delicious!! The service is also top notch, Gaia.
Translated by Google Icon
See original
1 people find it helpful
Muhammad H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The best.. the hotel staff are friendly and very helpful.
Translated by Google Icon
See original
1 people find it helpful
H***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable place to stay and very helpful staff.
Translated by Google Icon
See original
1 people find it helpful
Arina M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I was super happy staying here. I was always spoiled by the views from every corner, the facilities were great, and the building design was truly aesthetic. The ambiance was also undeniable. And the service, oh my God, was excellent. I hope to have another chance to spend some family time here.
Translated by Google Icon
See original
3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The food wasn't complete, and the taste was lacking. For a 5-star hotel, perhaps the taste could improve in the future.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
We stayed in a deluxe corner room and then moved to a loft studio the next day. Both offered a very satisfying experience. The view from the room was stunning, the room was very spacious, had a balcony, and had a sofa that could be converted into a bed. It was perfect for a small family with two children, eliminating the need for an extra bed. The infinity pool was also stunning with its waterfall. The beautiful garden, gym, spa, and small lake with fish were all beautiful and very enjoyable. There was also a co-working space for guests staying overnight, which was very helpful for those working from home. Unfortunately, in the deluxe corner room, we found quite a few tomcat ants on the balcony and in the bathroom sink. I also found the help desk service lacking; the way they answered WhatsApp messages felt impolite for guests in a 5-star hotel where they had already spent a lot of money.
Read More
Translated by Google Icon
See original
1 people find it helpful
Yuyun S. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
For the overall service of The Gaia Best❣️
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40