The Jayakarta Suites Bandung

Hotels
Preferred Partner
8.3
/10
Very Good
11,431 reviews

What Guests Say About Their Stay

Staff Friendliness (351)
Room Space (340)
Family Friendly (311)
Variety (311)

V***w

10.0
/ 10
As stated and described. Highly recommended.
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Endah W.

9.7
/ 10
Very helpful, as I had a headache last night, and the staff found me some medication. They were very responsive when there were any issues. Please maintain your responsiveness and friendliness to customers.
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h***i

10.0
/ 10
It was a great stay at The Jayakarta Suite Bandung. The staff is very friendly, you can request a single-floor room, the swimming pool is nice and large, it's kid-friendly, the breakfast is delicious and varied, and the price is affordable. Even though the hotel is old, since 1995, the maintenance is still very good, clean and well maintained. Overall, The Jayakarta Suite Bandung is great, keep up the good work.
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D***s

9.7
/ 10
I had a very comfortable 3-night stay here. The service was friendly, the pool area was very comfortable, and the breakfast menu was quite varied, featuring local dishes. Continued success, Jayakarta Hotel & Boutique Suites.
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N***n

9.7
/ 10
i have pleasant stay in this hotel for 2 nights. Even its look old but for me is classic style. all the furniture is is good maintenance and all the staff very helpful and friendly.
In the Area
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Jl. Ir. H. Juanda 381A, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Jayakarta Suites Bandung is a good choice when you are visiting Dago Atas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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The Jayakarta Suites Bandung Address: Map & Location

Jl. Ir. H. Juanda 381A, Dago Atas, Bandung, Jawa Barat, Indonesia, 40135
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Discover More About The Jayakarta Suites Bandung

Location


Staying at The Jayakarta Suites Bandung is a good choice when you are visiting Dago Atas.

About The Jayakarta Suites Bandung

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Jayakarta Suites Bandung.

From business event to corporate gathering, The Jayakarta Suites Bandung provides complete services and facilities that you and your colleagues need.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Jayakarta Suites Bandung exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Jayakarta Suites Bandung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Jayakarta Suites Bandung.

All facilities in The Jayakarta Suites Bandung

Bar, Cafe and Lounge The Jayakarta Suites Bandung
Bar, Cafe and Lounge
Swimming Pool The Jayakarta Suites Bandung
Swimming Pool
Entertainment Facility The Jayakarta Suites Bandung
Entertainment Facility
Functional Hall The Jayakarta Suites Bandung
Functional Hall
Common Space The Jayakarta Suites Bandung
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in The Jayakarta Suites Bandung

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
We would like to inform you that starting from May 1, 2025, until further notice, our restaurant and room service will operate from 07:00 to 22:00. The 24-hour service will no longer be applicable.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Jayakarta Suites Bandung
210
Number of floors in The Jayakarta Suites Bandung
4
Another facilities in The Jayakarta Suites Bandung
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Jayakarta Suites Bandung

What are available facilities at The Jayakarta Suites Bandung?
There are top facilites at The Jayakarta Suites Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at The Jayakarta Suites Bandung?
Check-in time at The Jayakarta Suites Bandung is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does The Jayakarta Suites Bandung provide breakfast?
Yes, The Jayakarta Suites Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of The Jayakarta Suites Bandung?
The Jayakarta Suites Bandung is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does The Jayakarta Suites Bandung have?
The Jayakarta Suites Bandung has 4 floors.
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More Reviews from Other Guests in The Jayakarta Suites Bandung

8.4
Very Good
From 11,336 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about The Jayakarta Suites Bandung
All
Staff Friendliness (252)
Ambiance (236)
Variety (236)
Family Friendly (230)
Room Space (229)
Bedroom (228)
Hotel Area (227)
Taste (221)
Bathroom (202)
Distance to City Center (193)
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Most Recent
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Traveler Reviews The Jayakarta Suites Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
Every time I go to Bandung, I always stay in Jayakarta
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Accommodation's Reply
08 Jun 2026
Dear guest Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
V***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
As stated and described. Highly recommended.
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Accommodation's Reply
08 Jun 2026
Dear guest, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, The Jayakarta Suites Bandung
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
I first came here when I was married in 2016. This hotel seemed luxurious, but in 2026 it is very different, it looks like an old hotel.
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Accommodation's Reply
12 Jun 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
Radhitya H. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
An older hotel, but pleasant. There's a jacuzzi and a bathtub with smooth running water. Security is excellent, parking is easy, and so on. However, breakfast is lacking in variety.
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2 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Mr. Radhitya, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
Lina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, the place is clean and okay for kids.
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Accommodation's Reply
05 Jun 2026
Dear Mrs. Lina, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Ambariyah A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, comfortable, and very enjoyable. I never get bored coming here again.
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Accommodation's Reply
05 Jun 2026
Dear Mrs. Ambariyah, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, The Jayakarta Suites Bandung
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is the second time I have been to this hotel. The staff are friendly and the location is quite strategic.
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Accommodation's Reply
31 May 2026
Dear guest, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
Strangely, the bathroom only has a curtain, no door. Breakfast is not very varied. The main protein dishes are just fried chicken, stir-fried tempeh and tofu. There's a long queue for omelets. The teppanyaki is sad, only vegetables and a small piece of chicken.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear guest, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, The Jayakarta Suites Bandung
eka s. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This is my second stay here. The breakfast is delicious, with a wide variety of menu options. It's kid-friendly.
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mrs. Eka, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
Ade I. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location and complete hotel facilities for business trips
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr. Ade, There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
My weekend staycation at The Jayakarta Suites Bandung turned out to be quite memorable 👍 The location is great, still in the Dago area so everywhere is quite close. One of the most satisfying things is the spacious swimming pool and the cool vibe, suitable for both children and adults. I happened to come on the weekend with 2 children and there was a cake decorating activity for the children, so it was quite fun even though there was an additional fee to join the event 😄 I took an Executive Twin Bed with Breakfast and got a room on the main road side. The room was quite spacious, there was a connecting door and a bonus terrace which is rare to find in hotels with this rate. Another plus point was the bathtub in the bathroom, nowadays it's quite rare to find hotels that still provide bathtub facilities at this price. The toilet is also a new model and the bathroom is quite clean. The TV is not a smart TV yet, but it is still comfortable to use to relax in the room. I think breakfast is quite complete, the choices are quite varied and there are also boiled noodles/fried noodles. For additional children's breakfast there is a separate charge depending on age, from what I received, children over 10 years old start to be charged an additional fee of around Rp110,000 per person. I happened to book for 2 adults + 2 children and at check-in there was no additional charge 👍 The service was also friendly and responsive. Overall, for the price, facilities such as the swimming pool, bathtub, balcony/terrace, and breakfast, I think it's quite worth it and satisfying for a family staycation. Just a few small notes to make it more comfortable in the future. Because it's a typical old hotel, some parts do feel classic. The AC is still an old model but fortunately it's still cool. Because I got a roadside room, the sound of vehicles from outside was still a bit audible. I think the room lighting could be made a little brighter to make the atmosphere feel warmer. The carpet and some interior details could also be refreshed to make the room feel fresher. During the weekend
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed at the Jayakarta Hotel in Bandung and was overall quite satisfied with my stay. The hotel has a comfortable atmosphere, with spacious rooms and the cool, Bandung-like air. Its location is also quite strategic, perfect for family vacations or short trips. The staff was friendly and check-in was smooth. The room was clean, the bed was comfortable, and the facilities were well-functioning. The pool and garden area were a plus, adding to the relaxed and serene atmosphere. Breakfast offered a wide selection of delicious food. While some parts of the hotel appear dated, overall the facilities are well-maintained and comfortable. For the price, this hotel is still a good value for a stay in Bandung.
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr. Indra, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed at the Jayakarta Hotel in Bandung and was overall quite satisfied with my stay. The hotel has a comfortable atmosphere, with spacious rooms and the cool, Bandung-like air. Its location is also quite strategic, perfect for family vacations or short trips. The staff was friendly and check-in was smooth. The room was clean, the bed was comfortable, and the facilities were well-functioning. The pool and garden area were a plus, adding to the relaxed and serene atmosphere. Breakfast offered a wide selection of delicious food. While some parts of the hotel appear dated, overall the facilities are well-maintained and comfortable. For the price, this hotel is still a good value for a stay in Bandung.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr. Indra, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
d***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfortable and clean place
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear guest Thank you for your delightful pictures about your recent stay with us. The entire team and management are grateful for your great pictures and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
This morning, a man offered to wash my car. I don't know if it's free or not, as the receptionist didn't give me any information. The floor is carpeted, and it smells like old carpet. I think it's better to just use regular flooring. Overall, it's good. Don't forget to add Netflix and a power outlet in the room.
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1 people find it helpful
Accommodation's Reply
09 May 2026
Dear guest, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff were all very friendly. The only downsides were the lack of Netflix and the difficulty in finding a power outlet. It's best to bring your own combination cable from home. Otherwise, it's fine.
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Accommodation's Reply
09 May 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
A***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's a very comfortable boutique type and the atmosphere is cool.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear guest Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel's location is strategic, the staff is friendly, and the breakfast could be more varied and tasty. Please note that the elevator needs to be repaired; it's been intermittently malfunctioning, and then intermittently malfunctioning, likely due to its age. Otherwise, everything is fine. Thank you.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
Muhamad A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's an old hotel with quite a nice view outside, I liked it. There are swimming pools and a kid's playground.
1 people find it helpful
Accommodation's Reply
03 May 2026
Dear Mr. Muhammad There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
Beni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Best service. Delicious food.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Beni Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
Number of reviews per page
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40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 11,336 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about The Jayakarta Suites Bandung
All
Staff Friendliness (252)
Ambiance (236)
Variety (236)
Family Friendly (230)
Room Space (229)
Bedroom (228)
Hotel Area (227)
Taste (221)
Bathroom (202)
Distance to City Center (193)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Jayakarta Suites Bandung

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
Every time I go to Bandung, I always stay in Jayakarta
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Accommodation's Reply
08 Jun 2026
Dear guest Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
V***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
As stated and described. Highly recommended.
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Accommodation's Reply
08 Jun 2026
Dear guest, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, The Jayakarta Suites Bandung
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
I first came here when I was married in 2016. This hotel seemed luxurious, but in 2026 it is very different, it looks like an old hotel.
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Accommodation's Reply
12 Jun 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
Radhitya H. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
An older hotel, but pleasant. There's a jacuzzi and a bathtub with smooth running water. Security is excellent, parking is easy, and so on. However, breakfast is lacking in variety.
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2 people find it helpful
Accommodation's Reply
05 Jun 2026
Dear Mr. Radhitya, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
Lina
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Strategic location, the place is clean and okay for kids.
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Accommodation's Reply
05 Jun 2026
Dear Mrs. Lina, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Ambariyah A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, comfortable, and very enjoyable. I never get bored coming here again.
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Accommodation's Reply
05 Jun 2026
Dear Mrs. Ambariyah, We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon. Best wishes, The Jayakarta Suites Bandung
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This is the second time I have been to this hotel. The staff are friendly and the location is quite strategic.
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Accommodation's Reply
31 May 2026
Dear guest, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
Strangely, the bathroom only has a curtain, no door. Breakfast is not very varied. The main protein dishes are just fried chicken, stir-fried tempeh and tofu. There's a long queue for omelets. The teppanyaki is sad, only vegetables and a small piece of chicken.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear guest, Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future. Sincerely, The Jayakarta Suites Bandung
eka s. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This is my second stay here. The breakfast is delicious, with a wide variety of menu options. It's kid-friendly.
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mrs. Eka, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
Ade I. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location and complete hotel facilities for business trips
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr. Ade, There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
My weekend staycation at The Jayakarta Suites Bandung turned out to be quite memorable 👍 The location is great, still in the Dago area so everywhere is quite close. One of the most satisfying things is the spacious swimming pool and the cool vibe, suitable for both children and adults. I happened to come on the weekend with 2 children and there was a cake decorating activity for the children, so it was quite fun even though there was an additional fee to join the event 😄 I took an Executive Twin Bed with Breakfast and got a room on the main road side. The room was quite spacious, there was a connecting door and a bonus terrace which is rare to find in hotels with this rate. Another plus point was the bathtub in the bathroom, nowadays it's quite rare to find hotels that still provide bathtub facilities at this price. The toilet is also a new model and the bathroom is quite clean. The TV is not a smart TV yet, but it is still comfortable to use to relax in the room. I think breakfast is quite complete, the choices are quite varied and there are also boiled noodles/fried noodles. For additional children's breakfast there is a separate charge depending on age, from what I received, children over 10 years old start to be charged an additional fee of around Rp110,000 per person. I happened to book for 2 adults + 2 children and at check-in there was no additional charge 👍 The service was also friendly and responsive. Overall, for the price, facilities such as the swimming pool, bathtub, balcony/terrace, and breakfast, I think it's quite worth it and satisfying for a family staycation. Just a few small notes to make it more comfortable in the future. Because it's a typical old hotel, some parts do feel classic. The AC is still an old model but fortunately it's still cool. Because I got a roadside room, the sound of vehicles from outside was still a bit audible. I think the room lighting could be made a little brighter to make the atmosphere feel warmer. The carpet and some interior details could also be refreshed to make the room feel fresher. During the weekend
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3 people find it helpful
Accommodation's Reply
24 May 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed at the Jayakarta Hotel in Bandung and was overall quite satisfied with my stay. The hotel has a comfortable atmosphere, with spacious rooms and the cool, Bandung-like air. Its location is also quite strategic, perfect for family vacations or short trips. The staff was friendly and check-in was smooth. The room was clean, the bed was comfortable, and the facilities were well-functioning. The pool and garden area were a plus, adding to the relaxed and serene atmosphere. Breakfast offered a wide selection of delicious food. While some parts of the hotel appear dated, overall the facilities are well-maintained and comfortable. For the price, this hotel is still a good value for a stay in Bandung.
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr. Indra, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I stayed at the Jayakarta Hotel in Bandung and was overall quite satisfied with my stay. The hotel has a comfortable atmosphere, with spacious rooms and the cool, Bandung-like air. Its location is also quite strategic, perfect for family vacations or short trips. The staff was friendly and check-in was smooth. The room was clean, the bed was comfortable, and the facilities were well-functioning. The pool and garden area were a plus, adding to the relaxed and serene atmosphere. Breakfast offered a wide selection of delicious food. While some parts of the hotel appear dated, overall the facilities are well-maintained and comfortable. For the price, this hotel is still a good value for a stay in Bandung.
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2 people find it helpful
Accommodation's Reply
24 May 2026
Dear Mr. Indra, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
d***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfortable and clean place
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1 people find it helpful
Accommodation's Reply
24 May 2026
Dear guest Thank you for your delightful pictures about your recent stay with us. The entire team and management are grateful for your great pictures and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
This morning, a man offered to wash my car. I don't know if it's free or not, as the receptionist didn't give me any information. The floor is carpeted, and it smells like old carpet. I think it's better to just use regular flooring. Overall, it's good. Don't forget to add Netflix and a power outlet in the room.
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1 people find it helpful
Accommodation's Reply
09 May 2026
Dear guest, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The staff were all very friendly. The only downsides were the lack of Netflix and the difficulty in finding a power outlet. It's best to bring your own combination cable from home. Otherwise, it's fine.
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Accommodation's Reply
09 May 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
A***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's a very comfortable boutique type and the atmosphere is cool.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear guest Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel's location is strategic, the staff is friendly, and the breakfast could be more varied and tasty. Please note that the elevator needs to be repaired; it's been intermittently malfunctioning, and then intermittently malfunctioning, likely due to its age. Otherwise, everything is fine. Thank you.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
Muhamad A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's an old hotel with quite a nice view outside, I liked it. There are swimming pools and a kid's playground.
1 people find it helpful
Accommodation's Reply
03 May 2026
Dear Mr. Muhammad There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
Beni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Best service. Delicious food.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Beni Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
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