The Ritz-Carlton, Bali

The manager Adrian was extremely helpful and try his best to make our stay memorable , the hotel was bit dated and doesn’t reflect the 5 star you would expect from the ritz unfortunately but the staff was amazing

Amazing staff breakfast repetitive spa sauna facilities with hydro pool amazing

I enjoyed my trip overall but there were definitely some downers. First getting a cockroach in our room service delivery plus in our table outside between the glass and wicker table. Secondly, the shower in our room leaked out of both sides into the toilet and into the living room. Third, I was electrocuted in the hydropool using the mini air tub. Lastly, there was simply trash everywhere on the island, including the beach and waters where we snorkeled in Nusa Penida. Plus the recommended Ulutwatu tour was a must skip/pass. Waste of time, money, and the bugs were intense. In our hair even once we returned. I truly loved Bali but I don’t know if I would return.

Every single staff, without exception, were attentive, helpful and happy. I’ve never smiled so much over 6 days! I will be back, just as much to enjoy Bali as seeing the wonderful staff and enjoying the beautiful property!

Stunning property!! Received 2,000,000 IDR credit per day which allowed me to eat and drink for free daily at the many restaurants on site and room service. Every staff member was kind and went above and beyond to make sure my stay was comfortable and I had everything I needed. Would absolutely recommend.

One of my best stay.

It was a lovely experience in Ritz Carlton. It’s a beautiful property. Staffs are very friendly . Food is also very good. We love to come back again.

THE FOOD WAS AMAZING !!!! No need to worry about Bali belly here lol and we had tons of ice and fruit too and still we were fine . Food is world class high quality and really tasty YUM!!! The rooms were clean and no complaints here. Its beach was beautiful truly an amazing place to stay id come to Bali and come stay here again . Plus it’s more convenient for trips to Ubud since there is a toll road ! We ended up staying in seminyak thinking it would be easier to get to Ubud but had no idea the trip would be 4 hours to and from ! 10/10 Id stay here again !

Staff was great but the property was a little dated

Amazing staff, luxury 5 star hotel

I would highly recommend. The cleanliness was definitely top tier. The staff’s desire to exceed expectations is next level. The view and location is everything you need for a good time.

Our room was amazing. Very clean, spacious, modern. Staff the most friendliest people. The only thing I wish they offered were more health and wellness services: sound baths, meditation , and yoga classes.

Beautiful location. Excellent amenities. Comfortable beds and services. Multiple restaurants to choose from.

Delivered a consistent Ritz Carlton experience. The resort is drivable to off resort destinations but not walking distance to much off the property.

Wonderful place

Wonderful hotel.. serene , quiet with great service. Luxurious and beautiful property with great buffet breakfast

We had the lagoon view room. It was a super room with access to the lagoon. We thoroughly enjoyed our stay at the Ritz. Will come back in the future to the ritz for more of their superb hospitality.

We LOVE our stay at your amazing hotel. You all made our vacation extra special and memorable. Staff are wonderful, so kind, nice and helpful. Food and drink were top notch. Amenities, pool, and beach are just amazing - especially my massage. We are truly thankful grateful for everyone esp Velia (guest relation) and Aye (Senses). Thank you all so much! 5 stars! Looking forward to our stay here again in the future!

A stunning resort, beautiful beach with cabanas. Staff are very service focused. Just lay back and relax, anything that should take 5 minutes takes 50 minutes here. Check in was not private, everyone could hear our room rate, bed type etc. however, they did provide access to our room for Early arrival. My favorite part was the private beach, Lunch in one of the free cabanas, we even loved the rain while lounging. Hotel location in Nusa Dua is adjacent to a few other high end resorts, but requires 20 minute Taxi rides to get into town. Two areas of improvement for the hotel to manage screaming children in the Lagoon and very loud groups in the Restaurants, which prompts me to book another resort in the future. Overall spacious rooms and in room amenities are good. Management did not offer any accommodation for the negative feedback during our stay. The concierge was super helpful with shipping quotes.

Welcoming and joyful staff