AYANA Villas Bali

This is the best property in Bali!!!

Excellent location! Very beautiful! Staff very accommodating!

I’ve been to this Villa hotel many times. This time I was many times disappointed. The Internet didn’t work in the room. There were ants all over the villa and next day same problems again even promised to be taken care of. Room service was forgetting orders and in the Rock bar waiters didn’t speak or understand English in normal restaurant terminology while placing orders for dinner. Later they were asking the same questions over and over again like robots.. not a good feeling to enjoy your time. On the last day leaving the place Reception booked hotel car to the wrong place even as I gave them an address , place name. That made me stay long in traffic on changing hotels. Not professional anymore.

Everything was great, staff, location facilities, weather. Thanks ayana staff

Had a bad experience regarding lost & found. Even though it was our fault that we left our belongings in the shower booth, we couldn't get proper feedback about our inquiry of the lost items. Response was slow and negative. Not a good memory for a high-end stay.

Amazing everything- only negative is if you prefer to be by the beach there aren’t many options for seating so it turns into a race for seats. But everything else was amazing. Definitely recommend getting villa it was well worth it as the personal butler is great and service is five star all around!

Everything about this hotel was perfect! Amazing staff, great facilities and food.

It is a very nice resort with so many facilities to use and some of them are very pretty. The service is great, by stay in villa you will receive many benefits other people won’t get, ie buggies 24hours (other guests need to wait for shuttle bus), best seat at the rock bar. Room is bit old, may need a small update.

We stayed in Villa 1024 a 2 bedroom villa. The villa was stunning. No other word for it. Came with 2 butlers. A day butler and a night butler, they gave us a mobile phone with their contact programmed in and they made dinner reservations, took us to dinner, picked us up etc. The villa was beautiful and spacious. The rooms were a bit dark so I asked for a lamp. I hate dark rooms. Can't even see the coffee machine to make a coffee after 6pm. The place is huge, impressive gardens and stunning rock bar, beach on cliff, infinity pools etc. The drawbacks are as follows: This hotel is huge but the beach area only has about 50 beach chairs. That means you can't sit anywhere. The beach is very small. Then there is the beach pool that is an infinity pool. Again there's only about 9 or 10 big beach chairs you can sit on. There is NO room to sit anywhere if you don't get a chair. The service in the main pool and beach restaurant are so slow. I had to walk around and get someone to get the order. We had a VIP booking at Rock Bar, still took about 30 minutes to get to our table. The checkin in that was a private checkin took at least 30 minutes. I don't think the service was that good at this hotel. Apart from our wonderful butlers Putra and Wee, the service was average. After check out and our bill was finalised, I noticed an extra charge on my credit card after I had returned to Australia for nearly $400. I emailed them to complain etc and they removed the charge

It was a nice pleasent stay at the resort Everything was excellent.

Bagus and Agus our butlers were fantastic. Took care of us every step of the way and were so helpful and responsive. Thank you for a wonderful stay!

The resort itself was stunning and the service was amazing. We had an issue with our first villa, and they were very quick in moving us and letting us pick between two open villas to make our new place for the rest of our stay. The resort has a bit of everything to do so your day is filled with exploring so you don't have to leave the resort. It's a little far from things so if you're wanting to explore Bali, you wont be able to see much of everyday living. It totally depends what kind of trip you're looking for!

Lovely grounds, great staff, just an amazing place. Did not stay here long enough to give a full in depth review, but would definitely stay here longer.

Ayana is the best ever hotel/resort I have ever been. The friendly the staff is, the facilities they provided is exceptional! This is the best trip in my life! i highly recommend to everyone who want to go to Bali to have a romantic holiday! My Butler is Gus, he is so cool and very nice! He accommodated all my request! My PA Eka is also very nice, lots of email from her before my trip to communicate. The villa we have stayed is brilliant!

We had a lovely time. Great for young children. Only point of frustration was the service levels in the restaurants - food was great but staff seemed overwhelmed with this busy period.

I stayed in the ocean view cliff villa which was beautiful but not extraordinary. The staff at resort were amazing and really make you feel special and address everything you might bring up. The food was delicious and quite varied, they baked up some gluten free bread for me when I told them about my varying food allergies. Everyone was very accommodating but you're definitely paying this high price for the great staff and resort services and not really the villa (it felt rather small as the bathroom was at least twice the size of the living areas - which is fine bc the resort has so much to offer so you're barely in the villa anyways -- I'd recommend here if you have the $$ to blow but otherwise you can find somewhere that offers similar service for much less $$ and a bit more living space

warm welcome when we arrived the resort and very good service since we check-in the hotel till we check-out the hotel, and the butler service really helpful and the butler Anom is very nice

Stayed in the newly renovated ocean front villa. I would recommend visiting for bar/restaurant/pool etc, but not to stay there. Good points: Big villa. Facilities in the hotel are great, including restaurants, bars, pools etc. Bad points: * Only half the villa is air-conditioned. Only the lounge room and bedroom are air-conditioned so the bathroom, wardrobe etc are very humid and hot all the time. They try and compensate by turning the temperature down to the minimum, but that makes the bedroom and lounge far too cold. * The room flooded twice so badly that we had to unplug the phone and lights from the power point on the floor. I didn't notice and slipped while holding our child. They said that it happens because it was raining and it was to be expected. How can this happen in a country where there is a wet season all the time? It was only rain, not even a storm. * Butlers are always busy so you must call well ahead of time.

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ヴィラに宿泊したが部屋の設備に一部不具合があったが結果的に治らなかったが丁寧に対応して頂き感謝しています。